Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,661 reviews
February 18, 2020
Routine maintenance Very pleased with this service department. Waiting area is very comfortable and staff very friendly and helpful. It would be nice if the waiting are Very pleased with this service department. Waiting area is very comfortable and staff very friendly and helpful. It would be nice if the waiting area had a clock. More
by gparnell
Employees Worked With
Ty Winn
February 15, 2020
I love coming to this dealership. The facility is always well maintained and the staff are always polite, courteous and make you feel welcomed and important. well maintained and the staff are always polite, courteous and make you feel welcomed and important. More
by Peggy
Employees Worked With
Ty Winn
February 14, 2020
Thorough regular maintenance I was able to schedule my 60,000 mile maintenance on-line so that I didn't have to wait long when dropping off my car. The maintenance review was tho I was able to schedule my 60,000 mile maintenance on-line so that I didn't have to wait long when dropping off my car. The maintenance review was thorough. The car accelerates better now that the maintenance has been completed. More
by lgclark3rd
Employees Worked With
Trudy, Jack Wright, AJ Cuevas
February 13, 2020
Ty Winn and AJ were wonderful Complementary coffee! Free wifi! Workers checking in on you? 5/5 stars. Truly a usually stressful experience for me (being a young woman at a car plac Complementary coffee! Free wifi! Workers checking in on you? 5/5 stars. Truly a usually stressful experience for me (being a young woman at a car place) made into a surprisingly pleasant one. No one was patronizing and I really appreciated it. More
by eqbasnett
Employees Worked With
AJ Cuevas, Ty Winn
February 13, 2020
Excellent service. My experience at First Honda was amazing. Very satisfied with my new car Everything was easy, fast and everyone was knowledgeable about everything. amazing. Very satisfied with my new car Everything was easy, fast and everyone was knowledgeable about everything. More
by roel1
Employees Worked With
Steven Martinez, Joey Lafave
February 11, 2020
Oil Change Routine Service Always have great experience with dealership. Appointment schedule and Service were simple and fast. Chris Sutton was courteous and professional. Th Always have great experience with dealership. Appointment schedule and Service were simple and fast. Chris Sutton was courteous and professional. Thank you for your help! More
by jlthoang
Employees Worked With
Chris Sutton
February 11, 2020
Friendly Staff and Exceptional Car Detailing! I recently purchased my car from my lease a few months back. The team was fantastic to work with and offered for me to come back in to get my car deta I recently purchased my car from my lease a few months back. The team was fantastic to work with and offered for me to come back in to get my car detailed. Which meant a lot to me because I have two very hairy dogs. I wish I had the names of the detail team that worked on my car, because they did an exceptional job. EXCEPTIONAL! Thank you! Also, as always the service is above standard and I appreciate everyone that I've worked with over the past 3 years of owning my Honda! Thanks guys! Cheers! More
by Kristin
Employees Worked With
AJ Cuevas, Alex Herrera, Jeffrey Alexander
February 11, 2020
First Texas Honda is a great place to service your Honda. Myron, my service advisor, took care of everything. I enjoyed a complementary soda and some animal crackers while I waited. I also got to see the 2 Myron, my service advisor, took care of everything. I enjoyed a complementary soda and some animal crackers while I waited. I also got to see the 2020 Hondas. More
by WRADAM
Employees Worked With
Myron Jones
February 11, 2020
Regular maintenance As usual, my routine maintenance visit was thorough and informative...and only First Texas has maintained my car since 2009. Good service on my tire As usual, my routine maintenance visit was thorough and informative...and only First Texas has maintained my car since 2009. Good service on my tire replacement, as well. More
by arbaustx
Employees Worked With
AJ Cuevas
February 09, 2020
Service team was knowledgeable, efficient, and courteous. Anthony, my main service contact, was very knowledgeable and thorough in describing the problems with my car and the suggested fixes. He kept me infor Anthony, my main service contact, was very knowledgeable and thorough in describing the problems with my car and the suggested fixes. He kept me informed throughout the entire service process. More
by Alta
Employees Worked With
Anthony Herrera, Ty Winn
