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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

August 16, 2023

First Texas Honda has always given me excellent service for the past 9 years! This time around I was nearing the end of my auto lease and needed to find a new car quickly . Kenneth is amazing -he found m More

by R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jesse Sims, Carlos Contreras, Kenneth Hall
Aug 17, 2023 -

First Texas Honda responded

R, we are beaming with joy to see this wonderful feedback for our team! Thanks a million for being a fan of what we do here. We will be sure to pass your kind sentiments along to Kenneth, Karl, and the rest of the team, and we hope you love your new purchase for years to come. Congratulations and thank you for supporting us through all these years! :) - The Team at First Texas Honda

August 06, 2023

Service manager always great to talk to & always there smiling ready to assist in my times I need service right away! Thank you Chris Buchanan and Billy / Sergio More

by Raichu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Robert Neill
Aug 13, 2023 -

First Texas Honda responded

Raichu, thank you for being our client! Delivering a premium experience to each guest is exactly what we want to be known for, so it's fantastic to see that Chris, Billy, and Sergio achieved this goal. We appreciate your support and look forward to the next time you make it our way! :) - The Team at First Texas Honda

July 20, 2023

Excellent service, no pressure sales tactics that I ever experienced. Service technicians are always knowledgeable and patient. More

by kenneth.rodriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garduno
Jul 27, 2023 -

First Texas Honda responded

Kenneth, thanks a million for supporting what we do here! It means so much to have your support. If there is anything we may assist with down the road, please do not hesitate to let us know! :) - The Team at First Texas Honda

July 02, 2023

We had an all-around great experience with the sales team and finance representative that we worked with during our purchase of a CRV Hybrid! More

by aheaton279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Gaby Byrd
Jul 10, 2023 -

First Texas Honda responded

aheaton279, thank you for selecting us to assist with your vehicle purchasing needs! It's awesome to see that our team delivered a stellar experience, and we will be sure to share your feedback at our next team meeting. We wish you all the best with your new CRV and we invite you to reach out if there is anything we may assist with down the road! :) - The Team at First Texas Honda

June 29, 2023

First Texas Honda Service Dept. has an amazing group of people. Jay Jank and Pablo Castro are a great team. I trust them with all my vehicle needs. I will definitely continue to use More

by Teresa Marie Rodriguez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pablo Castro, Jay Jank, Angelica Gomez, Daniel Overton, Jason Wisniewski, Ty Winn, Sammy Mills
Jul 03, 2023 -

First Texas Honda responded

Teresa, what a friendly review you have provided for Jay, Pablo, and the rest of the crew! We are proud to see that they went above and beyond to provide an excellent experience, and we will be sure to relay this feedback to them. Thanks so much for being our client and we'll see you next time! :) - The Team at First Texas Honda

June 29, 2023

Amazing experience with my first service appointment at First Texas Honda. Anthony Herrera was super friendly and very professional at the same time. One of the best service experiences I ever had in past More

by Srini Deshraju
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Jul 10, 2023 -

First Texas Honda responded

Thank you, Srini! We couldn't have asked for a better compliment, and we will be sure to pass your kind words along to Anthony. We're grateful to be your favorite and we look forward to your next visit! :) - The Team at First Texas Honda

June 29, 2023

Anthony Herrera was awesome! ! Super Friendly and highly professional. This was my first service experience at First Texas Honda and they threw-in a multi-point inspection of the More

by Srini Deshraju
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Jul 10, 2023 -

First Texas Honda responded

Srini, thanks a million for supporting what we do here! It's wonderful to see that Anthony went above and beyond to provide a stellar experience. If there is anything we may assist with in the future, please do not hesitate to let us know. Take care! :) - The Team at First Texas Honda

June 26, 2023

I appreciate the prompt and courteous way I am treated and actually look forward to waiting for my service to be completed because of the waiting area which is spacious and welcoming. I appreciate being c More

by gsgcobb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Andre Kamouie, Zach Clark
Jun 26, 2023 -

First Texas Honda responded

Gsgcobb, your words of encouragement and support bring us so much joy! Thank you for taking the time to provide this review for our team. We are lucky to have you as our client and we look forward to serving you again next time. Happy motoring! :) - The Team at First Texas Honda

June 22, 2023

I believe in Customer Service and First Texas Honda wrote this book and follow it well based on each customer. The quality of service and willingness was truly exceptional! The free snow cones on a 90 degree More

by Wyntonb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Jun 22, 2023 -

First Texas Honda responded

Wyntonb, what an awesome compliment you have provided for our team! It brings us joy to see that Bobby and the team really went above and beyond to provide a flawless service experience. Thank you so much for being our guest and we'll see you next time! :) - The Team at First Texas Honda

June 20, 2023

Always very courteous and live up to what they say they’re going to do. More

by sanavs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ford
Jun 21, 2023 -

First Texas Honda responded

Sanavs, thank you for the generous feedback! It means so much to have your support and we look forward to welcoming you back again in the future. Happy cruising! :) - The Team at First Texas Honda

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