First Texas Honda

Great experience! I came to First Texas to talk about trading in my 2016 HR-V for a 2020 HR-V. The salesman was very friendly and answered almost all of my questions. I came to First Texas to talk about trading in my 2016 HR-V for a 2020 HR-V. The salesman was very friendly and answered almost all of my questions. For the questions he couldn't answer immediately, he consulted other employees at the dealership and got the answers. The experience was great from beginning to end. The only thing I can say that could be improved is to have a more diverse selection of colors to choose from, but that's really a minor issue. Overall, I was very pleased with the experience and I fully expect to return when the time comes for me to make another trade. More

Regular service Just a regular state inspection, with the standard check up as well. Very fast service with a clear presentation of the details. Fast, courteous, and Just a regular state inspection, with the standard check up as well. Very fast service with a clear presentation of the details. Fast, courteous, and with regular updates. More

I am still satisfied with your service department.During Covid-19 pandemic provide masks and gloves for your workers who enter the clients vehicles,and those that handle food and beverages. Covid-19 pandemic provide masks and gloves for your workers who enter the clients vehicles,and those that handle food and beverages. More

Routine service. I depend on the dealership for thorough service and knowledge of my car. They always do a great job and I wouldn't think of taking my car anywhere els I depend on the dealership for thorough service and knowledge of my car. They always do a great job and I wouldn't think of taking my car anywhere else. More

Quick and easy It was very easy to get an appointment. The work was done quickly. Two additional services were suggested. I accepted the additional services and al It was very easy to get an appointment. The work was done quickly. Two additional services were suggested. I accepted the additional services and all the work was done in two hours. More

car maintence Ivan Herdia was my service representative. He got me in and out of the service department in record time and all the while with a smile on his face Ivan Herdia was my service representative. He got me in and out of the service department in record time and all the while with a smile on his face. He is indeed a great asset to your service staff and to your dealership. More

Top shelf service. Grateful they were open, washed car too! First Texas is great in customer service, reliable and friendly. I received same day service and was out in a couple of hours. I was able to social d First Texas is great in customer service, reliable and friendly. I received same day service and was out in a couple of hours. I was able to social distance so it worked out great. Erin More

Great experience Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to m Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to make a long term car purchase and this was the car. More

Overall great visit! Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers opened that early?! The airbag inflator was replaced as expected, and the dealer did a full/free multi-point inspection and wash, which I did not anticipate. While I already knew everything that my car needed in terms of maintenance and/or repair, I was pleased that their report matched and that they weren't trying to offer me unnecessary items. The customer waiting lobby is big and comfortable. The coffee/snack bar is a great touch as well. My one nitpick is that the service was almost 2 hours, for what I figured would be an hour recall fix, but the internet allowed me to work, and the coffee was pretty good... so the time still passed quickly. Also, it was nice to have a shiny car again for the first time in a while! More

Top notch customer service I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, profession I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, professionalism, knowledge, and communication. He made the whole service visit easy and transparent. He has my appreciation for the care he took in coordinating all aspects of my repairs. Kudos and gratitude to him. More