First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,661 reviews
The process for scheduling an appointment was easy, they were ready when I arrived and provided a clean new loaner car. The recall work was done ahead of schedule and the communication from my service advi were ready when I arrived and provided a clean new loaner car. The recall work was done ahead of schedule and the communication from my service advisor, Wesley was very helpful. All around great customer experience. More
Walk-ins Are Welcome and Well-Treated! Didn't have an appointment but drove in around 3:00 p.m. and asked for service to our truck's running gear. I drove away from the dealership well wit Didn't have an appointment but drove in around 3:00 p.m. and asked for service to our truck's running gear. I drove away from the dealership well within two hours; the service was reasonably priced and done to perfection. I'll be back! More
Wesley was really helpful in the service process. I felt like he listened and cared about the issues with my minivan. He made sure I got everything I needed. like he listened and cared about the issues with my minivan. He made sure I got everything I needed. More
Ivan was great! He was very personable, and responsive. Didn't hard sell the additional items on the maintenance, but he did confidently explain them. I had trouble with my last visit and he addressed thos Didn't hard sell the additional items on the maintenance, but he did confidently explain them. I had trouble with my last visit and he addressed those issues to ensure this visit was great. Nice job Ivan. More
Excellent, responsive, helpful service advisor. Chris has excellent communication skills and understood my priorities well. I also loved the text alerts to keep me updated, and online payment was efficient. excellent communication skills and understood my priorities well. I also loved the text alerts to keep me updated, and online payment was efficient. More
Ty and the team were amazing. They were very helpful scheduling my appointment and getting me a time that fit my work schedule. I would recommend them. scheduling my appointment and getting me a time that fit my work schedule. I would recommend them. More
Enjoyed as usual my time at First Honda getting oil change. Nice environment, employees, food & coffee & comfortable chairs. Only complaint is i think $75.36 for oil change is too high. Had I known i change. Nice environment, employees, food & coffee & comfortable chairs. Only complaint is i think $75.36 for oil change is too high. Had I known i didn't need tire rotation I would have gone to cheaper place to get oil change for $35-$50. More
I walked into Texas First Honda and had not a single person pressure me for a sale. It was a relaxed atmosphere—the friendliest people you would ever want to meet. person pressure me for a sale. It was a relaxed atmosphere—the friendliest people you would ever want to meet. More
Top notch! Excellent customer service and hi attention to detail and care. Fred checked in with me frequently to give me status updates. He is the best!! detail and care. Fred checked in with me frequently to give me status updates. He is the best!! More