First Texas Honda
Austin, TX
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Great experience Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to m Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to make a long term car purchase and this was the car. More
Overall great visit! Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers opened that early?! The airbag inflator was replaced as expected, and the dealer did a full/free multi-point inspection and wash, which I did not anticipate. While I already knew everything that my car needed in terms of maintenance and/or repair, I was pleased that their report matched and that they weren't trying to offer me unnecessary items. The customer waiting lobby is big and comfortable. The coffee/snack bar is a great touch as well. My one nitpick is that the service was almost 2 hours, for what I figured would be an hour recall fix, but the internet allowed me to work, and the coffee was pretty good... so the time still passed quickly. Also, it was nice to have a shiny car again for the first time in a while! More
Top notch customer service I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, profession I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, professionalism, knowledge, and communication. He made the whole service visit easy and transparent. He has my appreciation for the care he took in coordinating all aspects of my repairs. Kudos and gratitude to him. More
We continue to battle Mopac traffic to buy at First Texas when other dealers are closer. While many shops profess to be no-haggle, they’ll come down because their initial offer isn’t their best. First Texas when other dealers are closer. While many shops profess to be no-haggle, they’ll come down because their initial offer isn’t their best. First Texas shoots straight. More
GOOD SERVICE I am very pleased with the service, the facility, the people and with Chris' customer service. Also, the place is clean, the staff was friendly and th I am very pleased with the service, the facility, the people and with Chris' customer service. Also, the place is clean, the staff was friendly and the snack bar is excellent. More
Easy Experience Fred explains the maintenance requirements well. He's a great advisor and it's always a smooth process. I enjoyed the free caramel frapp and kolache, Fred explains the maintenance requirements well. He's a great advisor and it's always a smooth process. I enjoyed the free caramel frapp and kolache, too! More
Excellent place for service Professional and excellent service as always.Always making sure one is pleased and understands what needs to be done. The loaner car just tops all th Professional and excellent service as always.Always making sure one is pleased and understands what needs to be done. The loaner car just tops all the service area. A plus for the entire dealership. More
Good and quick service, thanks to Fred Mathis for as always be so helpful on appointment, before and after service . Great Customer Service as always always be so helpful on appointment, before and after service . Great Customer Service as always More
Excellent service. Everyone is professional, friendly and helpful. Would highly recommend! Great experience! Was extremely impressed by the efficiency of the service department. Well organized. Best e and helpful. Would highly recommend! Great experience! Was extremely impressed by the efficiency of the service department. Well organized. Best experience I have ever had with a service department. More
Great Service Thanks to Fred Mathis, I knew exactly where my car was in the process. Very fast service. The perks in the waiting area are second to none. Thanks to Fred Mathis, I knew exactly where my car was in the process. Very fast service. The perks in the waiting area are second to none. More