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First Texas Honda

Austin, TX

4.8
2,660 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,661 reviews

March 22, 2020

Great experience Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to m More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
Mar 23, 2020 -

First Texas Honda responded

We're so glad that we could get you what you wanted, Kim! Thanks so much for choosing us and happy cruising. -The Team at First Texas Honda

March 21, 2020

Overall great visit! Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers More

by coop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Myron Jones
Mar 23, 2020 -

First Texas Honda responded

We want to thank you for visiting us! We make every effort to deliver the highest quality service, amenities, and value to our guests, just as you witnessed. Every visit has a minimum of a 90-120 minute turnaround time due to the thorough preventative measures that we take with every vehicle. :) We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda

March 18, 2020

Top notch customer service I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, profession More

by TSTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Mar 20, 2020 -

First Texas Honda responded

We are so grateful for the compliments. Our staff is indeed our biggest asset and we're lucky to have people like Ivan who are committed to serving our guests. Thank you so much for sharing and we'll see you next time. -The Team at First Texas Honda

March 15, 2020

We continue to battle Mopac traffic to buy at First Texas when other dealers are closer. While many shops profess to be no-haggle, they’ll come down because their initial offer isn’t their best. First Texas More

by phd4tx1
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
Mar 20, 2020 -

First Texas Honda responded

It warms our heart to know that we are worth the drive. :) It's always been our mission to deliver unforgettable experience and we appreciate your continued support. Thank you! -The Team at First Texas Honda

March 15, 2020

GOOD SERVICE I am very pleased with the service, the facility, the people and with Chris' customer service. Also, the place is clean, the staff was friendly and th More

by MACAUPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
March 14, 2020

Easy Experience Fred explains the maintenance requirements well. He's a great advisor and it's always a smooth process. I enjoyed the free caramel frapp and kolache, More

by hondarock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
March 13, 2020

Excellent place for service Professional and excellent service as always.Always making sure one is pleased and understands what needs to be done. The loaner car just tops all th More

by shenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Mar 13, 2020 -

First Texas Honda responded

Thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect and appreciate you choosing us. -The Team at First Texas Honda

March 12, 2020

Good and quick service, thanks to Fred Mathis for as always be so helpful on appointment, before and after service . Great Customer Service as always More

by jose
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 12, 2020 -

First Texas Honda responded

Jose, we're always here to help! Thank you for being our continued guest and happy cruising. -The Team at First Texas Honda

March 11, 2020

Excellent service. Everyone is professional, friendly and helpful. Would highly recommend! Great experience! Was extremely impressed by the efficiency of the service department. Well organized. Best e More

by Alena.segura
Recommend Dealer
Yes
Employees Worked With
Zach Clark , Joseph An
Mar 11, 2020 -

First Texas Honda responded

Alena, we want to thank you for the great compliments! Delivering a flawless experience from start to finish is certainly what we want to be known for. Thanks so much and see you next time. -The Team at First Texas Honda

March 09, 2020

Great Service Thanks to Fred Mathis, I knew exactly where my car was in the process. Very fast service. The perks in the waiting area are second to none. More

by anovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 09, 2020 -

First Texas Honda responded

We're thrilled to know that we could exceed your expectations! Thank you so much for your review and we'll see you next time. -The Team at First Texas Honda

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