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First Texas Honda

Austin, TX

4.8
2,660 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,660 reviews

April 15, 2020

Easy! They made it so easy. Thanks Amanda Day. I told her I was very nervous and she said she would make it easy, and she did. More

by Trujillo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Day
Apr 17, 2020 -

First Texas Honda responded

It means so much to us to see that we earned a perfect score. :) Thank you so much for shopping with us and congratulations on the awesome vehicle! -The Team at First Texas Honda

April 08, 2020

Fast service Service for 2017 Honda Accord recall. Was told to expect two to three day turnaround but to my surprise the work only took a couple of hours. Very ni More

by RJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the technicians in the service area, Christopher Sutton
Apr 10, 2020 -

First Texas Honda responded

We appreciate you sharing your experience with us! Our staff aims to deliver excellence, convenience, and speed. Thanks again for choosing us and take care. -The Team at First Texas Honda

April 08, 2020

Great experience! I came to First Texas to talk about trading in my 2016 HR-V for a 2020 HR-V. The salesman was very friendly and answered almost all of my questions. More

by ndstegall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was Steve McCoy
Apr 10, 2020 -

First Texas Honda responded

We have to say thanks for this top-notch rating! It's always a joy knowing that our team delivered an excellent experience. We can't thank you enough for shopping with us and appreciate the feedback. Happy cruising and take care. -The Team at First Texas Honda

April 05, 2020

Regular service Just a regular state inspection, with the standard check up as well. Very fast service with a clear presentation of the details. Fast, courteous, and More

by mssacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Apr 07, 2020 -

First Texas Honda responded

We are glad you had a great experience here! Let us know the next time we can welcome you back to assist and until then, take care. -The Team at First Texas Honda

April 05, 2020

I am still satisfied with your service department.During Covid-19 pandemic provide masks and gloves for your workers who enter the clients vehicles,and those that handle food and beverages. More

by anevans52
Recommend Dealer
Yes
Employees Worked With
Scott Bailey, Christopher Sutton, Fred Mathis
Apr 07, 2020 -

First Texas Honda responded

Thanks for the stars! We will continue to work hard to deliver flawless experiences and appreciate your feedback. -The Team at First Texas Honda

April 04, 2020

Routine service. I depend on the dealership for thorough service and knowledge of my car. They always do a great job and I wouldn't think of taking my car anywhere els More

by cmdilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yish Henderson
Apr 04, 2020 -

First Texas Honda responded

Your continued support means the world to us! We will always work hard to provide excellent experiences and we appreciate your praise. -The Team at First Texas Honda

March 25, 2020

Quick and easy It was very easy to get an appointment. The work was done quickly. Two additional services were suggested. I accepted the additional services and al More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Mar 26, 2020 -

First Texas Honda responded

Thanks for the review, Bob! We're happy to know we made a great impression. See you next time. -The Team at First Texas Honda

March 25, 2020

car maintence Ivan Herdia was my service representative. He got me in and out of the service department in record time and all the while with a smile on his face More

by horsfordjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Ivan Heredia
Mar 26, 2020 -

First Texas Honda responded

We couldn't agree more and we're grateful for the review! Thanks for being a fan of all that we do here and take care. -The Team at First Texas Honda

March 24, 2020

Top shelf service. Grateful they were open, washed car too! First Texas is great in customer service, reliable and friendly. I received same day service and was out in a couple of hours. I was able to social d More

by Waneck1304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Jack Kresky
Mar 26, 2020 -

First Texas Honda responded

Erin, we appreciate you choosing us! We're committed to serving the Austin community safely and appreciate you taking notice. -The Team at First Texas Honda

March 22, 2020

Great experience Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to m More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
Mar 23, 2020 -

First Texas Honda responded

We're so glad that we could get you what you wanted, Kim! Thanks so much for choosing us and happy cruising. -The Team at First Texas Honda

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