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First Texas Honda

Austin, TX

4.8
2,660 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,660 reviews

May 09, 2020

Excellent service! Thoughtful and thorough attention to customer and employee safety in this extremely difficult time! I used the online chat before my appointment so I More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I chatted with two employees but I don't have their names., Ivan Heredia
May 08, 2020

Pilot start issue There was vin number registration issue for my warranty, so it was difficult to get warranty service. Cres helped to fix all situation and I could get More

by Junghee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cres Celestino, Jack Kresky
May 07, 2020

A Pleasant Car Buying Experience! Thank you Scott McCoy! I am a single middle aged lady with no knowledge of cars. And, until today, car buying had always been a "dreaded task".... After driving my Jetta w More

by kimberlin.alexander
Recommend Dealer
Yes
Employees Worked With
Mike Ewing-Finance, Scott McCoy
May 07, 2020 -

First Texas Honda responded

Kimberlin, we couldn't be happier to know that we exceeded your expectations! We believe that buying a vehicle should be stress-free and exciting and do our very best to deliver it. :) Thanks so much for the compliments and welcome to the First Texas Honda family.

May 05, 2020

First Texas Honda is such an amazing place! Great Coffee, great staff, great service! All the staff go above and beyond to make sure the customers are taken care of. More

by pittsburg11
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
May 06, 2020 -

First Texas Honda responded

We appreciate you sharing your experience with us. It's our mission to provide our guests with the very best and we're happy to know that you appreciate all of the amenities we have to offer. :) See you next time! -The Team at First Texas Honda

May 03, 2020

Outstanding Service (Car+Expert Sales+Maintenance/Warranty) Scott McCoy was patient and stayed by our side helping us find the right vehicle under the best possible terms. I will contact Scott again later this More

by johncaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
May 04, 2020 -

First Texas Honda responded

Thank you for taking the time to leave your review, John! We're thrilled to know that Scott did an excellent job and look forward to the next opportunity to assist. :) -The Team at First Texas Honda

May 03, 2020

Scott McCoy is the guy you want Outstanding man! Helped me walk through everything I was looking for and gave me reason! He's the one you want. I would recommend Scott to anyone that More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
May 04, 2020 -

First Texas Honda responded

Benjamin, thank you for the compliments! We work hard to provide an excellent experience and it makes us happy to hear that Scott delivered. Congratulations and take care. -The Team at First Texas Honda

April 28, 2020

Nicely done Fast and good! Got my battery replaced. The dealership is great for service as they always take a good care of me. Only if my other car would be servi More

by Srdjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
May 01, 2020 -

First Texas Honda responded

Thanks so much! It's our goal to always deliver a great experience. We'd be happy to work on your other vehicle—our technicians can service vehicles of all makes and models! We appreciate you being our guest and look forward to seeing you next time. -The Team at First Texas Honda

April 21, 2020

Carlos assisted me in getting my car’s maintenance services done. Carlos provided an excellent service and was available to explain any question I had. I had a lot of maintain everything to be done an More

by lucimrp
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 22, 2020 -

First Texas Honda responded

We sincerely appreciate the praise and want to thank you for your support! Providing a stellar experience is exactly what we strive to deliver each day. :) Thanks so much for sharing and take care. -The Team at First Texas Honda

April 20, 2020

Top Service from this Dealer First Texas has been servicing my 2006 Honda since 2007. They are consistently honest, communicate with me well (e.g., provide updates), and there's n More

by Laurie L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Apr 20, 2020 -

First Texas Honda responded

Laurie, reading your review makes us beam with pride! Your support throughout the years means the world to us and we can't thank you enough. We will continue to deliver an experience worth bragging about and look forward to seeing you next time. -The Team at First Texas Honda

April 17, 2020

Customer service was great! Although they were running a little late, Ivan made sure to keep me up to date on the status of my car. More

by Magda s
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Apr 17, 2020 -

First Texas Honda responded

Thanks for the praise! We will continue to work hard to deliver an experience worth bragging about and sincerely appreciate having your support during this time. -The Team at First Texas Honda

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