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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

July 11, 2020

Always a Great Experience! Spending money on auto repairs is not on the top of my favorite list of things to do. But 1st Texas Honda makes it as painless as possible. Every in More

by dhaiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
July 10, 2020

Jack Wright, service advisories, continues to ensure a courteous and professional experience at First Texas. Service is done as requested and any recommendations fully explained and the car is always retu More

by Excellent Customer Service.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
July 10, 2020

Scott McCoy was honest, trustworthy, and very friendly. He answered all of my questions, and helped resolved any issues I had. He was very knowledgeable of the product, safety features, and helped me fig More

by Andrea
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
July 09, 2020

Really good customer service and really on top of their game car is amazing! If you are really looking for a nice car with top tier service this is the place! More

by Warren
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
July 09, 2020

Check Engine Light The repair was done in a timely manner and I appreciate the use of the loaner car. My service adviser, Anthony Herrera kept me informed at each step o More

by mitra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
July 09, 2020

Greg Powell followed up with me when something new came up for the CR-V I was interested in. When he couldn’t be there at the time I wanted to come in, he introduced me to Joey LaFave. Joey took good car More

by eferrales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Powell, Dave Thomas, Joey Lafave
July 07, 2020

Mr. Mathis provided me with the right information about my vehicle and solved the requested petition in a fast professional way. Thank you very much. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
July 06, 2020

They did what I asked them to do. It took longer than expected for an oil change and cabin filter replacement. The price increase was shocking. More

by Angela
Recommend Dealer
Yes
Employees Worked With
Lori
Jul 07, 2020 -

First Texas Honda responded

Angela, we want to thank you for being our guest! We pride ourselves on offering premium services & unparalleled value for our customers and aim to be the best, most thorough service available to take the best care of you and your Honda. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! Please know that every visit has a minimum of a 90-120 minute turnaround time due to the thorough preventative measures that we take with every vehicle. :) We hope to have the opportunity to serve you again and wish you all the best. -Cody Penna, Service Director

July 05, 2020

Fred is awesome! You have a super star on your team! Makes me want to come back for all my car maintenance needs. Beyond excellent customer service from Fred! More

by simon
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
July 03, 2020

Andre Kamouie was the service person who assisted me. He was knowledgeable and helpful. He did a great job explaining what my car needed to. More

by abanana74
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
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