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First Texas Honda
Austin, TX
2,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,660 reviews
June 15, 2020
Quick service Made an appointment, vehicle in before time, and was finished early. We had done the drop in before and there was a long wait. We will only go the a Made an appointment, vehicle in before time, and was finished early. We had done the drop in before and there was a long wait. We will only go the appointment route from now on. More
by wewatson1
Employees Worked With
Ivan Heredia
June 14, 2020
I have a special disdain for buying a car, when it comes time to do so, because each time I've done so, I've worked with dishonest salespeople who didn't recognize my concerns and desires. However, this tim time to do so, because each time I've done so, I've worked with dishonest salespeople who didn't recognize my concerns and desires. However, this time around, my wife and I decided to trade in our Civic for a CRV, and were delighted to work with Scott McCoy. He respected our constraints by not even asking us to consider anything very far outside of them, did not waste our time, and landed us in a vehicle almost exactly at the price point we wanted. For the first time, a car-buying experience has not left a bad taste in my mouth. More
by HegelWasRight
Employees Worked With
Scott McCoy
June 14, 2020
Daylight robbery by first Texas Honda service center, I have a Honda Accord hybrid 2018 and when it was under warranty the normal battery was having issues which generally has 100 month warranty on it, so have a Honda Accord hybrid 2018 and when it was under warranty the normal battery was having issues which generally has 100 month warranty on it, so I took it to these guys to get it checked and they changed the battery stating it needed replacement as it was faulty and was changed under car warranty. now barely a year later the battery again has died and I took the issue to them again as the battery was placed new still comes with 100 month warranty they said I will have to pay because I got the battery for free when it was under car warranty so the new battery that they placed has no warranty as it was done for free.That is dishonest and looting. I have never seen such greed anywhere else. My total car mileage is barely 39000 miles. More
by gkn1214
Employees Worked With
Carlos
June 13, 2020
Everyone encountered friendly and efficient. Really easy scheduling and quick appointment . More expensive than expected; was not warned of possible cost at time of appointment. Prompt service. scheduling and quick appointment . More expensive than expected; was not warned of possible cost at time of appointment. Prompt service. More
by charliea
Employees Worked With
Cortez, Carlos
June 13, 2020
Service Trust your service department. Have gone above and beyond for us in the past year. Staff are curteous and have kept us infrormed of tenetative conce Trust your service department. Have gone above and beyond for us in the past year. Staff are curteous and have kept us infrormed of tenetative concerns/ More
by akimbrough1
Employees Worked With
MyronJones
June 12, 2020
Scheduling service for my Honda was such an ease. Angelica emailed me promptly and scheduled me in for the very next day. My service advisor Jack Wright kept me updated and informed. Everyone I inter Angelica emailed me promptly and scheduled me in for the very next day. My service advisor Jack Wright kept me updated and informed. Everyone I interacted with was friendly and professional! Picking up and turning in my loaner car was a very smooth process as well. More
by dlespron
Employees Worked With
Jack Wright, Angelica Gomez
June 11, 2020
Great people Everyone here is friendly...I even got bumped up the line last time since I was squeezing in only an inspection. Nice waiting room. We've bought 2 H Everyone here is friendly...I even got bumped up the line last time since I was squeezing in only an inspection. Nice waiting room. We've bought 2 Hondas here now. More
by Eric_P_Bliss
Employees Worked With
Chris Buchanan
