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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

February 12, 2024

Ty Winn was great. got my car in and out the same day like he promised. More

by winnkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Winn
February 08, 2024

Friendly, helpful service. Checked everything, but only charged labor/parts for things that needed it. Paid for Uber to take my husband home so he didn't have to wait for car More

by Doozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre, the Giant, Fred Mathis
February 02, 2024

Excellent service and attention to detail. Patiently explained services needed. Quick response to calls and texts. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Feb 06, 2024 -

First Texas Honda responded

BG, thank you tons for sharing this kindhearted feedback for our team! We are delighted to see you were provided with timely and knowledgeable services. Let us know what we may assist you with in the future! :) - The Team at First Texas Honda

January 28, 2024

Our family has trusted FTH for three generations. We know they not only offer a superior car sales experience, but they go past that with one of the best service departments we've ever dealt with. More

by dlwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crim, Luis Garduno
Feb 02, 2024 -

First Texas Honda responded

Thank you for coming on here to leave this positive note of recognition for our team! We greatly appreciate your & your family's continued trust in us, and we look forward to seeing you again next time. Thank you for making the drive out to see us! :) - The Team at First Texas Honda

January 26, 2024

Service team is good and very welcoming. Everything is solved very quick and they have a nice waiting area with coffee and snacks More

by Nicko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ford, Zach Clark
Feb 02, 2024 -

First Texas Honda responded

Thanks for the love, Nicko! It's fantastic to see that your visit was nothing short of perfection. Let us know what we may assist you with moving forward! :) - The Team at First Texas Honda

January 11, 2024

First Texas Honda is the best and only place I will take my car to get serviced.Fred Mathis is an awesome service advisor who kept me updated on the status of my car and provided great customer service. More

by Major
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Feb 02, 2024 -

First Texas Honda responded

Major, thank you for being part of our First Texas Honda family! We are over the moon to know that Fred has always delivered impeccable experiences. We'll see you next time! :) - The Team at First Texas Honda

January 09, 2024

EXCELLENT! They were respectful, had a perfect area to spend a couple of productive hours, and explained everything to me clearly. I continue to be very happy w More

by gabpena01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Feb 02, 2024 -

First Texas Honda responded

Thanks a million for the glowing review. We are lucky to have awesome clients like yourself. :) - The Team at First Texas Honda

January 08, 2024

Kevin did a great job listening to my requests and I received an email while they were accessing my vehicle of a video showing me everything they inspected! This is first class service! Won’t go anywher More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 02, 2024 -

First Texas Honda responded

Tina, thank you for providing this positive feedback for Kevin! We appreciate you selecting us to assist with your vehicle's servicing needs. :) - The Team at First Texas Honda

January 04, 2024

The customer service is first rate and Luis Garduno treat you as personal friend and I also was little jealous 😂 when I saw that he treats everyone that way from customers to other dealership staff. More

by Crandolphn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mathis, Luis Garduno
Feb 02, 2024 -

First Texas Honda responded

Thanks a million for sharing these kind words for Luis! We are lucky to have you as our client. :) - The Team at First Texas Honda

January 04, 2024

Excellent personable service Holden sales responded quickly relaxed atmosphere Aaron sales exceptional personality spend time listened to customer very kind Don finance very personable knew his prod More

by Janice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Holden Stedman, Don Dahlstrom
Feb 02, 2024 -

First Texas Honda responded

Thank you for the kind words, Janice! We appreciate you selecting us to assist with your vehicle purchasing needs. Congratulations and happy cruising! :) - The Team at First Texas Honda

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