First Texas Honda

Great honest service I had brought my 2017 Accord in the service shop to get the LED daytime running light repaired under the extended warrantee and was very impressed by I had brought my 2017 Accord in the service shop to get the LED daytime running light repaired under the extended warrantee and was very impressed by the great service from Myron. He was very courteous and provided a rental car for the day. In addition, he even had the shop update my GPS as it was out of date with Austin growing so fast. This was my first visit to this dealer and it was a very pleasant experience... More

They were fun and not pushy and didn't n a kk e me talk to 15 different people. And they were fast! I left there telling them i never had more fun at a car dealer...i usually dread and hate them!!! 😁 to 15 different people. And they were fast! I left there telling them i never had more fun at a car dealer...i usually dread and hate them!!! 😁 More

Knowledgeable & friendly From the moment they answer the door (and the phone), this may be the most competent auto dealership in Austin, not to mention the nicest facility. From the moment they answer the door (and the phone), this may be the most competent auto dealership in Austin, not to mention the nicest facility. More

yearly Inspection and Oil change Due to Covid 19 Pandemic I was very reluctant to go to dealership for service..I called First Texas and got Andre Kamouie on the phone to help. He sen Due to Covid 19 Pandemic I was very reluctant to go to dealership for service..I called First Texas and got Andre Kamouie on the phone to help. He sent a driver to pick up my car at my home and drive it to the dealership for my service.. The service was done in a timely manner and my car was delivered back to my home completely details.. It was pristine.. I cannot thank First Texas and Andre enough for the very very professional and safe way this was all handled..KUDOS to Andre Kamouie and First Texas for caring about me the customer in this pandemic times... Love you Marilyn Wood More

The service I received was excellent as always. Fred Mathis did a great job of making certain everything was right. Always explains everything to me. Mathis did a great job of making certain everything was right. Always explains everything to me. More

Always a great experience , I've lived in Austin for a little over a year and It is a pleasure for me to go to a dealer that is always doing their job and in a timely matter. Thanks First Texas Honda. little over a year and It is a pleasure for me to go to a dealer that is always doing their job and in a timely matter. Thanks First Texas Honda. More

Service I had a great experience when I dropped off my car for service and maintenance. I was offered a rental car since my car had a recall. Aaron kept me i I had a great experience when I dropped off my car for service and maintenance. I was offered a rental car since my car had a recall. Aaron kept me informed about the status of my vehicle. More

Excellent service!! Thank you for your communication and ease of getting my car fixed. Everyone had a positive attitude. I’ll definitely not hesitate to go back soon. ease of getting my car fixed. Everyone had a positive attitude. I’ll definitely not hesitate to go back soon. More

Best in class Everything about this visit was perfect. The service adviser, Steven Deckert, was friendly, punctual, and knowledgeable. I got a loaner car for the Everything about this visit was perfect. The service adviser, Steven Deckert, was friendly, punctual, and knowledgeable. I got a loaner car for the service, a very nice touch that I did not expect. Steven kept me well informed about the progress of the repair. The technicians finished perfectly on time. Everyone at the dealership was friendly and helpful. I consider First Texas Honda service best in class, and absolutely will come here again. More

Complimentary Battery Check Prompted by COVID stagnation I responded to an email notice to have the battery tested. Two types of tests were used. All Okay!! Walked thru dealersh Prompted by COVID stagnation I responded to an email notice to have the battery tested. Two types of tests were used. All Okay!! Walked thru dealership and was happy to look at the 2020 models. Features, color options, and price were what I looked at. Nice to touch what I would look at on the Internet. Thanks for the freedom to move about the dealership and to look at my leisure. On each of my visits over the past three years, I would ask a question about my CR-V. I gain a deeper understanding of my vehicle and an appreciation that I take home with me. To this day, I turn on/off lights, walk around the SUV and pop the hood once a month. I keep the glass clean and vacuum it once a month. The service managers compliment my efforts and are courteous with criticisms I return for oil changes, inspections and when something unexpected happens like rock chips in the windshield. No problems with what is my responsibility to repair. I plan on returning as needed. More