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First Texas Honda

Austin, TX

4.8
2,660 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,660 reviews

July 06, 2020

They did what I asked them to do. It took longer than expected for an oil change and cabin filter replacement. The price increase was shocking. More

by Angela
Recommend Dealer
Yes
Employees Worked With
Lori
Jul 07, 2020 -

First Texas Honda responded

Angela, we want to thank you for being our guest! We pride ourselves on offering premium services & unparalleled value for our customers and aim to be the best, most thorough service available to take the best care of you and your Honda. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! Please know that every visit has a minimum of a 90-120 minute turnaround time due to the thorough preventative measures that we take with every vehicle. :) We hope to have the opportunity to serve you again and wish you all the best. -Cody Penna, Service Director

July 05, 2020

Fred is awesome! You have a super star on your team! Makes me want to come back for all my car maintenance needs. Beyond excellent customer service from Fred! More

by simon
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
July 03, 2020

Andre Kamouie was the service person who assisted me. He was knowledgeable and helpful. He did a great job explaining what my car needed to. More

by abanana74
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
July 03, 2020

A1 service for vehicle Trudy was excellent! Could not ask for better service from someone! She kept me informed & upon completion brought the vehicle to the fron of dealer More

by capital_graphics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gordon
July 03, 2020

Joey Lafave made the choice of what dealership and salesperson to use an easy decision I am extremely excited/happy with the service I received More

by patsyls4509@aol.com
Recommend Dealer
Yes
Employees Worked With
Joey Lafave
July 02, 2020

First Texas Honda provides a very comfortable waiting area with free snacks and drinks. The service was performed within the estimated time frame and they also washed the exterior. The inspection and ser More

by dbuckler
Recommend Dealer
Yes
Employees Worked With
Ashley Green
July 02, 2020

Andre Kamouie - Great Service Experience My experience with buying the car was a little more high pressure than I would have liked, but after taking my car in and having Andre Kamouie help me More

by ktmharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
July 01, 2020

I appreciate the customer centric focus demonstrated by both the employees I interacted with yesterday. They provided helpful information and ensured the service I received was efficient and timely. More

by jbaldwinhr77
Recommend Dealer
Yes
Employees Worked With
Gregory Powell, Ty Hammonds
July 01, 2020

Great Service We greatly appreciate the kind service we received yesterday. Thanks for taking care of our car! Everyone was helpful and our car is running smoothl More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Castro, Andre Kamouie
June 29, 2020

As always, First Texas Honda went above and beyond my expectations! Every step of the process for purchasing my beautiful car was amazing! Liz was knowledgeable and so helpful! Love my car and this de More

by cocomoore1234
Recommend Dealer
Yes
Employees Worked With
Liz Files, John Hanson
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