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First Texas Honda
Austin, TX
2,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,688 reviews
August 07, 2020
Great Dealership! The staff was very courteous and friendly. Ivan really explained everything to me in detail and went above and beyond to deliver great service. Overal The staff was very courteous and friendly. Ivan really explained everything to me in detail and went above and beyond to deliver great service. Overall it was a very pleasant experience More
by jtb2848
Employees Worked With
Ivan Heredia
August 06, 2020
Great service! Scott McCoy was extremely helpful and patient. It was my first time leasing a car, and I am very happy with the outcome. Highly recommend! Scott McCoy was extremely helpful and patient. It was my first time leasing a car, and I am very happy with the outcome. Highly recommend! More
by Betty A
Employees Worked With
Scott McCoy
August 05, 2020
I agreed to rate my service rep, Andre I did not agree to write a review. But it won't let me submit this until I reach 25 words. I need four more. There. I did not agree to write a review. But it won't let me submit this until I reach 25 words. I need four more. There. More
by Bob
Employees Worked With
Andre Kamouie
August 03, 2020
Bought a used 2011 Honda Insight from Jared at this dealership less than a week ago. Took it to Lambs Automotive to have it checked over and they discovered error codes for two misfiring ignition cylin dealership less than a week ago. Took it to Lambs Automotive to have it checked over and they discovered error codes for two misfiring ignition cylinders stored in the system and in the live data stream and that the check engine light had been mysteriously turned off. Got it all in writing on the paperwork from Lambs. Sent to Jared and he informed me that it’s an “as is”vehicle, so even tho I have it in writing that they sold me a car with an altered check engine light (even if they didn’t do it), there’s nothing they can do for me. Honda’s are good cars, but do yourself a favor and go thru a different dealership. Spent 7k on a car from them that needs 2k in shady repairs and they are apparently so hard up for money they refuse to do anything about it. Don’t waste your time and go ahead and give your money to someone whose gonna respect you, not your sale. More
by Bprather26
Employees Worked With
Jared Robinson
August 02, 2020
A+ Service at First Texas Honda We have always been pleased with the service at First Texas Honda. We get a multi-point inspection on her car twice a year before sending our daughte We have always been pleased with the service at First Texas Honda. We get a multi-point inspection on her car twice a year before sending our daughter off to college for the semester. We rest easier knowing they have looked over the car carefully and have addressed any concerns before she hits the road. More
by mammabear
Employees Worked With
Ivan Heredia
August 02, 2020
Excellent service I have always received excellent service from First Texas Honda. Ty Hammonds explained everything that needed to be done and kept me up to date on pro I have always received excellent service from First Texas Honda. Ty Hammonds explained everything that needed to be done and kept me up to date on progress of my vehicle while it was being serviced. More
by Nana4321
Employees Worked With
Ty Hammonds
July 31, 2020
This dealership is dishonest and toxic. Dont even try to contact the GM if you have a problem, he doesnt respond. And the staff promise to " make things right" when in fact they make a bad problem worse and contact the GM if you have a problem, he doesnt respond. And the staff promise to " make things right" when in fact they make a bad problem worse and lie to you. If they loaned you a rental while they "fix" your car, they will just come repossess it from you if you raise a complaint. More
by Longhornguy75
Employees Worked With
Allen Clauss, Cody Penna, Jack Kresky
July 30, 2020
Fast, pleasant, effortless I live closer to the RR service center but I come to this one because the facility and service speeds are just much better and faster. Will be coming I live closer to the RR service center but I come to this one because the facility and service speeds are just much better and faster. Will be coming back again for sure. More
by saywhut
Employees Worked With
She was the cute redhed, I think her name was Trudy but I don't see her name on the list above.
July 30, 2020
Ivan was very attentive and responded politely and in a way that showed he cared about his work and his customers. He was generous with his time, always keeping me posted— even went on his day off to updat way that showed he cared about his work and his customers. He was generous with his time, always keeping me posted— even went on his day off to update his customers. That’s dedication! Thanks FTH and Ivan! More
by Pea_vega
Employees Worked With
Ivan Heredia
