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First Texas Honda

Austin, TX

4.8
2,659 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,659 reviews

September 22, 2020

It was a great experience.....Alex was most helpful in every way and it was all done in a minimum amount of time to complete our purchase of this 2020 Accord. She was an excellent person to deal with... More

by Sasha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex....she was great !!!!!
September 20, 2020

Our service writer was great. We were there for a state inspection but he treated us like we we the most important people in the world. A thorough professional. More

by rburatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
September 18, 2020

Good Service. Went in for oil change and a possible tire rotation. Did a good job also did a multi point inspection and they told me that everything passed. Excellent customer service. More

by brandonhumphrey751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yishmael Henderson, Sergio Hernandez, Trevor Self, Ty Hammonds
September 17, 2020

We love First Texas Honda service, for our new CR-V and our 2012 Acura. Great staff, great service, and great facilities. The best in Austin! More

by Mattieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
September 17, 2020

I was first told that I it would be two days before I would hear about the diagnostics. Fortunately, Chris checked things out and solved the problem in a minute. I am so grateful. More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
September 16, 2020

I had a maintenance service. The service is great and done in a timely manner. The technician is nice and the everything is done in the promised time window. More

by GL
Recommend Dealer
Yes
Employees Worked With
Ty Winn
September 16, 2020

Had a Service B12, and a state inspection. Mostly a oil change, tire rotation and the inspection. It all seemed well done, I had a reservation, they did it in about the specified time. All was nice, they d More

by texguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy, Christopher Sutton
Sep 17, 2020 -

First Texas Honda responded

Thanks so much for choosing us! We appreciate you taking a few minutes to share your experience with us and thank you for the kind words. We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda

September 15, 2020

The service here is always great, but I was especially thrilled with my latest service. Very responsive via phone and text, and even scheduled to and from Uber rides while my car was being worked on. Coul More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
September 14, 2020

Came in for my first oil change on my day off expecting a possible two hour wait, only to learn upon arrival that my vehicle had two recalls. Ivan Heredia calmly explained they'd have to do the repairs while More

by jerimay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
September 13, 2020

Came in with my mom and we were well taken care off. Scott was very helpful and kind. Steven was quick and straight to the point. Overall this dealership has a great staff. More

by Edwardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martinez, Scott McCoy
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