First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,659 reviews
It was a great experience.....Alex was most helpful in every way and it was all done in a minimum amount of time to complete our purchase of this 2020 Accord. She was an excellent person to deal with... every way and it was all done in a minimum amount of time to complete our purchase of this 2020 Accord. She was an excellent person to deal with.....so friendly !!!! More
Our service writer was great. We were there for a state inspection but he treated us like we we the most important people in the world. A thorough professional. inspection but he treated us like we we the most important people in the world. A thorough professional. More
Good Service. Went in for oil change and a possible tire rotation. Did a good job also did a multi point inspection and they told me that everything passed. Excellent customer service. rotation. Did a good job also did a multi point inspection and they told me that everything passed. Excellent customer service. More
I was first told that I it would be two days before I would hear about the diagnostics. Fortunately, Chris checked things out and solved the problem in a minute. I am so grateful. would hear about the diagnostics. Fortunately, Chris checked things out and solved the problem in a minute. I am so grateful. More
I had a maintenance service. The service is great and done in a timely manner. The technician is nice and the everything is done in the promised time window. done in a timely manner. The technician is nice and the everything is done in the promised time window. More
Had a Service B12, and a state inspection. Mostly a oil change, tire rotation and the inspection. It all seemed well done, I had a reservation, they did it in about the specified time. All was nice, they d change, tire rotation and the inspection. It all seemed well done, I had a reservation, they did it in about the specified time. All was nice, they did a quick car wash too. More
The service here is always great, but I was especially thrilled with my latest service. Very responsive via phone and text, and even scheduled to and from Uber rides while my car was being worked on. Coul thrilled with my latest service. Very responsive via phone and text, and even scheduled to and from Uber rides while my car was being worked on. Couldn't have been better! More
Came in for my first oil change on my day off expecting a possible two hour wait, only to learn upon arrival that my vehicle had two recalls. Ivan Heredia calmly explained they'd have to do the repairs while possible two hour wait, only to learn upon arrival that my vehicle had two recalls. Ivan Heredia calmly explained they'd have to do the repairs while the vehicle was there but not to worry. He escorted me to the rental/loaner desk and I was set up with a loaner within 10 minutes and on my way. I felt like a VIP! More
Came in with my mom and we were well taken care off. Scott was very helpful and kind. Steven was quick and straight to the point. Overall this dealership has a great staff. Scott was very helpful and kind. Steven was quick and straight to the point. Overall this dealership has a great staff. More