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First Texas Honda

Austin, TX

4.8
2,659 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,659 reviews

October 01, 2020

Scott McCoy was in touch with me and my wife for months before we decided to purchase our car. What I appreciated the most about him is that he listened to our needs and looked out for our best interest. More

by rcscoggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron (Finance), Scott McCoy
October 01, 2020

Excellent service from Chris Buchanan our service advisor. Very thorough and courteous. Gives great advice and service, taking time to explain things to us. We appreciate his experience and knowled More

by txmilligans
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Chris Buchanan
September 28, 2020

The service advisor was friendly, professional and explained my options well. I like being able to have an appointment time. Really love the guitar music in the waiting area on Saturday mornings. More

by craig78681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
September 27, 2020

The Technician A J was very professional and courteous checked with the Mechanic the whole time my car was being worked on and Updated me on my car until it was ready More

by donnie0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
September 26, 2020

Great staff. Never forces to do unnecessary maintenance work. Also they pointed out a warranty work and took care of the issue. Definitely recommend them over other shops. More

by ABUL.IMAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron, Marty Rex, Wesley Warmke, Fred Mathis
September 26, 2020

Great I already sent in so try lookin this up so I can make a copy of it to paste here without writing again ...all great! More

by BWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bailey-tech, Chris Sutton-cashier, Andre Kamouie, Rosalinda Gomez
September 26, 2020

Myron Jones did an excellent job with reprogramming my Acura key FOB. He kept me informed of the status of the work and completed the jobed in the estimated time. I will definitely come return to First More

by wdfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones
September 24, 2020

Everything was completed in the time estimated. Things were done well and completely. I wasery satisfied. It was great getting a car wash. I needed it. More

by mtoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
September 23, 2020

Great service. I was able to set up the appointment online, not wait in my car long to get i for service, I was given an estimate about how long it would take and it was close but before (yah!), and my More

by redraider1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
September 23, 2020

They took care of all the recalls and made it easy to get a loaner car. They even finished work earlier than expected but allowed me to keep loaner for extra day. I also got in and out quickly without any More

by Honda customer
Recommend Dealer
Yes
Employees Worked With
Jack Wright
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