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First Texas Honda
Austin, TX
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The service experience was great! The representative was very helpful and friendly. The environment was clean and cozy. I am totally satisfied with my experience at First Texas Honda. very helpful and friendly. The environment was clean and cozy. I am totally satisfied with my experience at First Texas Honda. More
Had a great car buying experience here with John Hanson. I love my 2020 Honda Accord! Very professional and good communication. I also was able to get 1.9% financing through HONDA too. I love my 2020 Honda Accord! Very professional and good communication. I also was able to get 1.9% financing through HONDA too. More
Aaron was very helpful. Whatever I asked him, he explained that in detail. The waiting area was nice place to spend an hour. Brought my laptop and comfortably spent time working on it. explained that in detail. The waiting area was nice place to spend an hour. Brought my laptop and comfortably spent time working on it. More
Pleasant staff, Loaner provided, easy drop off, job completed when promised. I'm very pleased with the service received. Not pleased with the 35 word minimum required for this review. completed when promised. I'm very pleased with the service received. Not pleased with the 35 word minimum required for this review. More
That service very good and I want to sayJust keep that That service very good and I want to say Just keep that way and improve more service with the price matching the market Very good Thank That service very good and I want to say Just keep that way and improve more service with the price matching the market Very good Thank More
The service was excellent. Andre kept me fully informed every step of the way. I also appreciated the effort to maintain social distancing in the waiting area. every step of the way. I also appreciated the effort to maintain social distancing in the waiting area. More
Myron Jones was very polite and helpful! We received great service! We came in with out an appointment and were given prompt and friendly service. great service! We came in with out an appointment and were given prompt and friendly service. More
Great customer service. My awesome service explained what was part of my service as well a thorough explanation of cost. He explained concerns the technician found and which were necessary to address im what was part of my service as well a thorough explanation of cost. He explained concerns the technician found and which were necessary to address immediately. More
First time Honda owner and third time taking the car to service for routine check-up, oil change. However, this time, my Service Provider was Fred Mathis. What an enlightening change from my first two ex service for routine check-up, oil change. However, this time, my Service Provider was Fred Mathis. What an enlightening change from my first two experiences! I learned so many new things from Fred. He asked me questions that no one had previously and he answered all my questions with enthusiasm. He treated me like I was his only priority and always greeted me with a smile. He kept updating me by sending me texts, but also appeared in person. Nice touch Fred! He is personable, professional, courteous, and definitely an asset to your organization. I'm not saying I had a bad experience on my previous two endeavors, it was pleasant, but I will say compared to my experience with Fred - this service experience was 100 times better! I will definitely ask for him on my next visit. Thank you. More
I came in to find out if my airbag needed replacement-it didn't. Also got other info & was well taken care of. 'Nuff said. I do think it is coterproductivve to insist on a specific #of words! didn't. Also got other info & was well taken care of. 'Nuff said. I do think it is coterproductivve to insist on a specific #of words! More