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First Texas Honda

Austin, TX

4.8
2,646 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,646 reviews

January 18, 2021

First Texas Honda is a dealership with excellent customer service from the moment you drive in your vehicle for service with the right recommendations and suggestions, keeping you posted every minute your ve More

by alfredo_heredia17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
January 17, 2021

Jared was responsive to our needs, was professional, courteous and friendly. The color I wanted wasn't available so he searched other dealerships to find exactly what I wanted. More

by utdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Robinson
January 17, 2021

I went in for routine service on a Saturday. Although, I had to wait a bit initially, I am satisfied with the service. It was busy, but Fred Mathis made sure all my questions were answered and he let me kno More

by sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
January 14, 2021

Service was excellent at First Texas Honda, it could not have been better. I thought the price of an oil change was VERY expensive, that is my only complaint. More

by tbrn1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
January 14, 2021

Great operation. Logistics were impressive. Every employee I interacted with was professional and friendly. Work seems to be top quality and was done quickly and at a fair price. More

by GeorgeIsJeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Willa, Andre Kamouie
January 13, 2021

Great service. Service staff was responsive to calls and texts prior to and after diagnosis with great knowledge. Free pickup and drop off of car due to COVID safety was very convenient and keeping communit More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
January 11, 2021

Excellent service as usual. It’s very easy to walk in and get the car serviced with no issues. Didn’t have a hassle with anything. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Clark
January 09, 2021

This was my first visit to your dealership and from the moment I drove into the service bay until I drove away I felt cared for. I love the booklet. So helpful. I just moved to the area and I will co More

by pheaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
January 07, 2021

Liz was an absolute joy to work with. She was pleasant and efficient. I also feel that she gave me a great deal on my new car! More

by lovinlife0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files
January 06, 2021

From the time I emailed on a Sunday after hours and woke up to a response the very next morning, the crew at Honda was amazing. I was not in a great mood having to bring my car in four days before Christma More

by ekarger16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosalinda Gomez
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