![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,646 reviews
First Texas Honda is a dealership with excellent customer service from the moment you drive in your vehicle for service with the right recommendations and suggestions, keeping you posted every minute your ve service from the moment you drive in your vehicle for service with the right recommendations and suggestions, keeping you posted every minute your vehicle is being serviced. More
Jared was responsive to our needs, was professional, courteous and friendly. The color I wanted wasn't available so he searched other dealerships to find exactly what I wanted. courteous and friendly. The color I wanted wasn't available so he searched other dealerships to find exactly what I wanted. More
I went in for routine service on a Saturday. Although, I had to wait a bit initially, I am satisfied with the service. It was busy, but Fred Mathis made sure all my questions were answered and he let me kno had to wait a bit initially, I am satisfied with the service. It was busy, but Fred Mathis made sure all my questions were answered and he let me know which additional services would be needed next time I come in, but are not absolutely necessary this time. I appreciate less upselling than I have received other places, and will return to First Texas Honda. More
Service was excellent at First Texas Honda, it could not have been better. I thought the price of an oil change was VERY expensive, that is my only complaint. have been better. I thought the price of an oil change was VERY expensive, that is my only complaint. More
Great operation. Logistics were impressive. Every employee I interacted with was professional and friendly. Work seems to be top quality and was done quickly and at a fair price. employee I interacted with was professional and friendly. Work seems to be top quality and was done quickly and at a fair price. More
Great service. Service staff was responsive to calls and texts prior to and after diagnosis with great knowledge. Free pickup and drop off of car due to COVID safety was very convenient and keeping communit texts prior to and after diagnosis with great knowledge. Free pickup and drop off of car due to COVID safety was very convenient and keeping community safe and we loved this service. More
This was my first visit to your dealership and from the moment I drove into the service bay until I drove away I felt cared for. I love the booklet. So helpful. I just moved to the area and I will co moment I drove into the service bay until I drove away I felt cared for. I love the booklet. So helpful. I just moved to the area and I will consider your dealership to ne my pilot's service provider More
From the time I emailed on a Sunday after hours and woke up to a response the very next morning, the crew at Honda was amazing. I was not in a great mood having to bring my car in four days before Christma up to a response the very next morning, the crew at Honda was amazing. I was not in a great mood having to bring my car in four days before Christmas, and Bobby was incredibly helpful, kind, thorough, and communicative. More