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First Texas Honda
Austin, TX
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Clean. Tidy. Friendly. Professional. Location is a bit tight. Parking is limited. Free coffee bar. Clean restrooms. Lots of indoor seating. Social distancing and mask policy in practice. tight. Parking is limited. Free coffee bar. Clean restrooms. Lots of indoor seating. Social distancing and mask policy in practice. More
I love bringing car here for service. No hassles. Great friendly service as always! Even for something easy like putting air in my tires. Easy to make an appointment too! friendly service as always! Even for something easy like putting air in my tires. Easy to make an appointment too! More
Jared answered all our questions regarding the various Pilot models and options. He also promptly and professionally responded to phone calls and E-mails. Finally Jared guided us into purchasing a new To Pilot models and options. He also promptly and professionally responded to phone calls and E-mails. Finally Jared guided us into purchasing a new Touring model rather than one of the used models that we were considering. We found First Texas Honda Internet pricing free from the questionable adders that some dealers include in their drive-out prices. More
AJ was very helpful and knew how to reconcile the repairs we needed with the warranty we purchased for the Honda used van. This is why we keep buying Honda's here and will continue to do so. you guys ALWAYS we needed with the warranty we purchased for the Honda used van. This is why we keep buying Honda's here and will continue to do so. you guys ALWAYS take care of us. More
I come to First Texas because the service is always stellar. The staff are friendly, easy-going in a professional manner, and I always know what is happening with my vehicle. Their communication system stellar. The staff are friendly, easy-going in a professional manner, and I always know what is happening with my vehicle. Their communication system is hands-down the best I've ever experienced. I've worked with Anthony a couple of times now and feel like he's taking care of me and no one else in the moment. He understands customer service and delivers it consistently. More
Very fast sercives. Andre are very nice and knowledeable. I arrived a little bit early than the appoiement but still got the service very quick and it's worth 5 stars rate. I arrived a little bit early than the appoiement but still got the service very quick and it's worth 5 stars rate. More
I’m tough guy to impress and rarely give out 5 stars. Very pleased with their customer service, and impressed how well this dealership manages the customer. Rare to see good customer service and dealer w Very pleased with their customer service, and impressed how well this dealership manages the customer. Rare to see good customer service and dealer willing to go extra mile to make things right for customer. Keep up the good work. More
The people that work at Honda are always very nice and knowledgeable. I love the cafe when I am waiting for my car to be done and I couldn't be happier with my car. Dawn knowledgeable. I love the cafe when I am waiting for my car to be done and I couldn't be happier with my car. Dawn More
I called ahead and scheduled my appointment. Got in on time and had my needed service and state inspection completed. My service rep, Fred Mathis, as usual, kept up-to-date on status of my service. Due to time and had my needed service and state inspection completed. My service rep, Fred Mathis, as usual, kept up-to-date on status of my service. Due to the virus, got to pay my bill online and my car was safely placed where I could pick up without having to interact with anyone. Although I did not take advantage of their waiting area, gotta comment about how clean and friendly it is. Service experience is vert well managed to take out the hassle factor. More
Great service representativeHe listen to what I had to say and was very complementary.They were quick and we’re transparent in the service that was needed. The dealership was clean and people seem very fr say and was very complementary.They were quick and we’re transparent in the service that was needed. The dealership was clean and people seem very friendly I also appreciated the free beverage at the store More