Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,687 Reviews
Call Dealership (512) 220-1121
View Awards

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,687 reviews

June 21, 2024

First Texas Honda sold me a re-built starter for $712 that damaged my fly wheel. Now my daughter can't make it to her college classes because we don't have $3000 to fix the fly wheel. Randy McCoy More

by R McCoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Overton, Sammy Mills
Report | Print
Jun 26, 2024 -

First Texas Honda responded

Randy, thank you for your review. Our team has exhausted all efforts to assist you with this situation, so it's disappointing to see this is the impression you were left with. We wish you the best in finding a dealership that better suits your needs. Take care. - The Team at First Texas Honda

June 18, 2024

I received excellent service at First Texas Honda. All the staff was helpful and friendly. The service video was also very useful. More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Payne, Fred Mathis
Report | Print
Jun 20, 2024 -

First Texas Honda responded

VC, thank you for the friendly feedback! Reviews like this are the ultimate compliment. Let us know when we may welcome you back to assist! :) - The Team at First Texas Honda

June 08, 2024

Ty explained all the work needed and kept me up to date. Some of the work required several hours and I received a courtesy Uber to and from the dealership. More

by OrrAccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Pallotta
Report | Print
Jun 12, 2024 -

First Texas Honda responded

OrrAccord, thank you for sharing these kind sentiments for Ty and the team! It was our pleasure to assist you, and we look forward to the next time you make it our way. Happy cruising! :) - The Team at First Texas Honda

June 06, 2024

Dylan was super quick in helping me with my honda civic battery issue . He was very welcoming even though I did not had any appointment. He explained about battery failure and confirmed with me before rep More

by akanksha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dylan payne
Report | Print
Jun 07, 2024 -

First Texas Honda responded

Akanksha, thanks a million for the kindhearted review! We will be sure to pass your positive feedback along to Dylan, and we look forward to serving you again next time. Take care! :) - The Team at First Texas Honda

May 27, 2024

A really good experience. The staff listened and helped me make the right choices for me. The process and pickup went smoothly and quickly. I'm quite excited about my new car. More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atif Malek five stars, Carlos Contreras, Marcos Barrera, Cory Garrard
Report | Print
Jun 07, 2024 -

First Texas Honda responded

Trish, thank you for sharing this positive feedback for us! We are delighted to see you had an experience worth bragging about. Congratulations on your new car and happy cruising! :) - The Team at First Texas Honda

May 19, 2024

Excellent customer service with good and fast shopping experience. Excellent sales team really liked it More

by Aby Antony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon lukenbill and Steve Martinez
Report | Print
Jun 07, 2024 -

First Texas Honda responded

Aby, thank you for the glowing review! It's fantastic to see you had an impeccable experience with us. Congratulations on your new Honda! :) - The Team at First Texas Honda

May 18, 2024

Right on time; full explanations of work done; clean restrooms and waiting area. friendly staff More

by rmacdonald1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Penna
Report | Print
Jun 07, 2024 -

First Texas Honda responded

Reviews like this are the ultimate compliment! Thank you so much for allowing us to serve you. We are grateful to have you as our client, and we look forward to your next visit! :) - The Team at First Texas Honda

May 10, 2024

My experience here was great! I'll be coming back to service here in the future. More

by customer1234
Recommend Dealer
Yes
Employees Worked With
Luis Garduno
Report | Print
May 10, 2024 -

First Texas Honda responded

Thank you for your review! We will continue working hard to earn your endorsement. :) - The Team at First Texas Honda

May 08, 2024

I found myself in Austin for a few days, away from my normal Honda dealership in Dallas. I needed an oil change, engine coolant serviced, as well as a state inspection. During their inspection they not More

by matt.helm75
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Payne
Report | Print
May 08, 2024

Friendly, professional, & attentive salesman and used car manager. I know the finance manager doesn’t make money on a cash deal but the finance manager is the one reason I didn’t give five stars. He never ev More

by bigshow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Jalandoni, Cory Garrard
Report | Print
1
...
4
5
6
...
269