First Texas Honda
Austin, TX
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Fred Mathis, my Service Advisor, is exceptional in every respect. Prompt, courteous, knowledgeable and attentive. Best Service experience I have ever had at any automobile Dealership and I am nearly 70 year respect. Prompt, courteous, knowledgeable and attentive. Best Service experience I have ever had at any automobile Dealership and I am nearly 70 years old! I always ask for Fred to be my Advisor because I trust him to look after my car and in my best interest. Well done, Fred! More
Oil change: as always the service dept. did a wonderful job! Brian Villarreal was my associate and he made the process so easy, it wasn't even a hiccup in my day ;-) Thank you! job! Brian Villarreal was my associate and he made the process so easy, it wasn't even a hiccup in my day ;-) Thank you! More
They are very responsive, knowledgeable, and friendly. They were able to secure the vehicle I wanted even before the expected date! Easy to work with! They were able to secure the vehicle I wanted even before the expected date! Easy to work with! More
When having my vehicles serviced, Chris Sutton feels more like a partner than just an employee doing their job. He has thoughtful insights and offers sound reasoning, while acting in a friendly way with the like a partner than just an employee doing their job. He has thoughtful insights and offers sound reasoning, while acting in a friendly way with the customer. More
Originally I was displeased that I waited 25 minutes, after calling and getting an appointment. But the person that was supposed to assist us was not aware of my last minute appointment. Once he came o after calling and getting an appointment. But the person that was supposed to assist us was not aware of my last minute appointment. Once he came out, everything went smoothly and he gave me VIP service to speed things up. So all was well and he was worth the wait. More
I have been to this dealership on many occasions and every time the experience has been great. Staff is knowledgeable and friendly. Very satisfied with the service. every time the experience has been great. Staff is knowledgeable and friendly. Very satisfied with the service. More
Excellent services. Ivan was kind and knowledgeable during all process, keeping me updated and explaining in details how the services were performed. Fantastic ! Well done. during all process, keeping me updated and explaining in details how the services were performed. Fantastic ! Well done. More









