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First Texas Honda

Austin, TX

4.7
2,713 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,713 reviews

August 05, 2021

Fred Mathis, my Service Advisor, is exceptional in every respect. Prompt, courteous, knowledgeable and attentive. Best Service experience I have ever had at any automobile Dealership and I am nearly 70 year More

by Ranger Ramp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
August 04, 2021

Oil change: as always the service dept. did a wonderful job! Brian Villarreal was my associate and he made the process so easy, it wasn't even a hiccup in my day ;-) Thank you! More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Villarreal
August 04, 2021

Y'all fit me in, same day, for a repair of the engine splash guard. That was unexpected and awesome! More

by jessica_bahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
July 31, 2021

They are very responsive, knowledgeable, and friendly. They were able to secure the vehicle I wanted even before the expected date! Easy to work with! More

by louisesmyth32Louise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
July 28, 2021

When having my vehicles serviced, Chris Sutton feels more like a partner than just an employee doing their job. He has thoughtful insights and offers sound reasoning, while acting in a friendly way with the More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
July 28, 2021

Awesome Service! Ivan was great. My car was was in n out within an hour. Loved the Coffe and waiting area Everyone was very nice! More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
July 28, 2021

Originally I was displeased that I waited 25 minutes, after calling and getting an appointment. But the person that was supposed to assist us was not aware of my last minute appointment. Once he came o More

by kwest00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
July 27, 2021

I have been to this dealership on many occasions and every time the experience has been great. Staff is knowledgeable and friendly. Very satisfied with the service. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
July 26, 2021

Excellent services. Ivan was kind and knowledgeable during all process, keeping me updated and explaining in details how the services were performed. Fantastic ! Well done. More

by wburgani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
July 23, 2021

Perfect from beginning to end will recommend to all people. Fred was amazing and helped me get my car all setup and picked up easily. More

by Justinvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
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