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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

July 14, 2021

Ty was super nice. Recognized us from before. He was informative. Acted very professional. Checked in with us and told us how much longer it would be. More

by CW3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
July 14, 2021

I was very satisfied with the work of First Texas Honda. My service provider was very honest, transparent, informative, and made me feel valued as a customer. I appreciate the lengths their team went throug More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian- Service Provider in Training , Cody Penna, Trevor Self
July 13, 2021

Excellent service and Clear communication . I especially like the shaded outdoor waiting area . Access to phone chargers is a plus too! Thank you for the excellent service. More

by pattybillingsvogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Villarreal , Jay Jank
July 11, 2021

Friendly well informed service staff. The service to my CRV was done within the time frame the service staff told me it would. Thank you. More

by cdrtblugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
July 08, 2021

Established customer at Service Department. Happy with timely response to an unscheduled repair visit. Offered ride-share because they were out of loaner cars. Kept me informed as work progressed. Car per More

by Peter P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
July 07, 2021

Excellent teamwork and communication during maintenance appt! We also appreciated having a loaner car while our car was in the shop. You made it easy! More

by Lindseys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
July 06, 2021

Trevor was great to work with. He was friendly and knowledgeable. We were greeted promptly and professionally by the service staff when we arrived. Thanks First Texas Honda for your professionalism! More

by jasonrdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
July 04, 2021

Service department staff awesome. Andre is a great service rep. First Texas is so accommodating. Dennis came and picked up my car at my residence so I didn’t have to get out. Service was done so profe More

by Mwood832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
July 03, 2021

The new, modern facility is the best in town. My service agent, Ivan, was professional, efficient and friendly. He informed me of my service options, which made it easy to decide to to have done. More

by glennmcintosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, tire specialist , AJ Cuevas, Ivan Heredia
July 02, 2021

Great customer service; went above an beyond in getting me a rent vehicle on short notice. Gave me additional discounts to make it more affordable. More

by yomama_1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
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