Back

First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,688 reviews

September 18, 2021

Service was good; however, pricing for labor and parts was high, but service was good. More

by jrichter9836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
September 17, 2021

Very professional service and friendly technician.I have Very professional service and friendly technician. I have been using the service of First Honda for 5 years and never been disappointed. More

by Chris Gong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Villarreal
September 16, 2021

I loved being given a window in which to bring in my car and then have everything about the drop-off go without a hitch. I got an estimate back quick and the work was done within a day. Super service depa More

by gilgym
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Wright
September 16, 2021

Ty Winn was awesome! Very very helpful and accommodating, answered all my questions and was very Attentive to my needs. More

by fredjohnson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Sep 24, 2021 -

First Texas Honda responded

Fred, we're so glad to know Ty left you with an excellent impression! Our common goal is to deliver a 5-star worthy experience to every client, so I would love it if you contacted me directly at Timothy.Shook@cagaustin.com with any additional feedback. Thank you, and have a great day! :) - Timothy Shook, COO

September 15, 2021

The ease of appointment making, check-in for service and check out has always been excellent. More

by JFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oborny
September 13, 2021

I had a great experience. Sean knew the van details well. He said if we have questions after sale is complete he is just a text away. More

by Andreandtricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Shields, Don Dahlstrom
September 13, 2021

The service team is always nice at First Texas Honda. I especially appreciated my advisor, Brian. He was not pushy about me adding on services to my visit. The couch in the service waiting area is comfy an More

by Pilot Owner
Recommend Dealer
Yes
Employees Worked With
Brian Villarreal
September 13, 2021

First Texas continues to provide a superb experience every single time for all of my needs from purchasing my vehicles to maintaining them. Can’t thank enough for their super and reliable service. More

by Smansukh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
September 12, 2021

Each person I met in the service process was helpful and polite. Most of my questions were answered before I asked, and when I asked, answers were to the point and complete. More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An, Robert Wilsey
September 11, 2021

The bigggest and best service operation in town. Great service, professional from top to bottom, and always as good as their word. They’re the best! More

by Mattieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
...
42
...