First Texas Honda

We have only good things to say about First Honda and the service that we received when purchasing our new 2025 CR-V EX-L. Nina Barrera more than exceeded our highest expectations. She was not only very p service that we received when purchasing our new 2025 CR-V EX-L. Nina Barrera more than exceeded our highest expectations. She was not only very personable, professional and attentive to our needs, but she was also genuinely a very nice and conscientious person, finding honest answers to all of our questions. Our interactions with Brent Williams (Sales Manager), Alvin Reed (Sales Acquisition Manager), Megan Volkerding (Finance Manager) were also very positive experiences. THANK YOU!! More

My service advisor, Jay, is the reason I go to First Texas Honda. He is truthful and frank about the service needs for my Hondas. He has helped with warranty claims and explains which service items are Texas Honda. He is truthful and frank about the service needs for my Hondas. He has helped with warranty claims and explains which service items are necessary today and which can wait to the next time. Really, the only reason I own a Honda is because of the excellent service and advice Jay provides. Thank you friend! More

Alberto and Pito were excellent to work with. They worked with me to meet my unusual requirements and went above and beyond to make sure I was pleased with the purchase. Thank you They worked with me to meet my unusual requirements and went above and beyond to make sure I was pleased with the purchase. Thank you More

My service advisor, Leo, was truly exceptional. He explained everything to me that needed to be done, offered to transport me to lunch when the repairs were taking a long time, personally made sure He explained everything to me that needed to be done, offered to transport me to lunch when the repairs were taking a long time, personally made sure my car was super clean, and generally went well beyond expectations. More

Great service department and advisor. Staff always cordial and helpful Both buying and services easy Staff always cordial and helpful Both buying and services easy More

I had my car serviced last week, and the experience at the dealership was incredibly smooth. My service advisor, Steven Deckert, was amazing. He was very calm and listened to all of my concerns. He worked the dealership was incredibly smooth. My service advisor, Steven Deckert, was amazing. He was very calm and listened to all of my concerns. He worked in conjunction with the service technician and relayed information back to me in a much easier way for me to understand. He also followed up daily on the status of my repair. The best part was having access to a free rental car during the time of my service. Additionally, the service waiting area was clean and pleasant to work in for a few hours, and they even offered free barista service. Kudos to my service advisor and the whole dealership for a wonderful experience. More

Brent was great helping me. Also Anthony was great too. Excellent overall with everything.thank you. Also Anthony was great too. Excellent overall with everything.thank you. More

Aaron Hernandez helped point out the issues found during the complimentary maintenance check of my 2015 CR-V and explained what these issues were. He also was very clear with how long each service would tak the complimentary maintenance check of my 2015 CR-V and explained what these issues were. He also was very clear with how long each service would take, the costs, and which service is more important to handle sooner rather than later. He was very patient throughout the whole process, and I would recommend him to everyone! More

Bought my lightly used Honda Accord at the end of July. Time for the first oil change and service. Exceptional experience, the best I've ever had honestly (I'm 48 y/o and have had my own vehicle/service si Time for the first oil change and service. Exceptional experience, the best I've ever had honestly (I'm 48 y/o and have had my own vehicle/service since I was 22). Their facility and check-in process was the best. You drive up, get checked in immediately (like most oil change places) with a guy on his iPad. Then you drive up and another guy is checking your appointment, making sure they have everything accurate, checking your mileage, etc. Then, if waiting, you go inside and there's a huge waiting area with their own FREE Starbucks-life coffee bar and snacks - all free!! Wifi is FREE. Literally, best waiting experience I've had. Could continue working without an interruptions. When your vehicle has been inspected, they send you a text with a breakdown of recommendation in addition to why you brought it in. Also they include a video of their visual inspection...as they're inspecting, they literally video it and send you the link to view it with their commentary (so cool!). Then they come in and check to see if you want to add any of the recommended/required services (based on mileage, manufacturer's recommendations, etc). They don't try to sell you anything you DON'T need and will literally show evidence of what they're recommending, and what they're not. I had a question about my tires and brakes, as I have an upcoming road trip. They could've easily tried to sell me new tires and brakes, but they informed me they were in great shape, and showed me to alleviate any concerns. They were polite, respectful, funny, engaging, etc. Seriously, couldn't have asked for better. Yes, it took about 2 hours - but well worth the wait. Barely even noticed as everything I needed was right there, so my attention was focused on my laptop/work and not frustration of waiting. :) Not to mention, they literally go over everything with a fine tooth comb. More

Jose in scheduling was patience, helpful, and knowledgeable. Holden in service was very knowledgeable, efficient and polite. Pleased with First Texas Honda Assuming tech Trent was knowledg knowledgeable. Holden in service was very knowledgeable, efficient and polite. Pleased with First Texas Honda Assuming tech Trent was knowledgeable as well More