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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.8
2,672 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,672 reviews

August 20, 2024

Thank you Micheal B. (salesperson) who sold me the 2024 Pilot!!!!! 5 stars !! My 4th vehicle from First Texas. More

by lailaminault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt from the Loaner department., Mike Broderick
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Aug 22, 2024 -

First Texas Honda responded

Thanks a million for sharing this encouraging feedback for Michael! We will be sure to relay your kind sentiments to him. Congratulations on your new Pilot and thank you for your continued support! :) - The Team at First Texas Honda

August 15, 2024

Ryan was great and the work wad done in a timely manner as I was waiting on my vehicle. More

by jschar5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
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Aug 16, 2024 -

First Texas Honda responded

Thank you for sharing this positive feedback for Ryan! It's fantastic to see that everything was seamless on your visit. :) - The Team at First Texas Honda

August 14, 2024

Holden provided excellent service and information I will definitely be going back and asking for him More

by djaq55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden Stedman
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Aug 14, 2024 -

First Texas Honda responded

We love to hear it! Thank you for taking a moment to let us know how we're doing, and to share this positive message for Holden. If there is anything we may assist with in the future, we're only a phone call away! :) - The Team at First Texas Honda

August 10, 2024

First Texas Honda service is excellent and give a better transparency to customer at every level. More

by vishnureddy.ambati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Winn
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Aug 14, 2024 -

First Texas Honda responded

Thank you for sharing this friendly feedback with us! It is always our goal to deliver superb experiences to our clients. Until next time! :) - The Team at First Texas Honda

July 29, 2024

We had a great time at First Texas Honda. Greg Powell was professional, friendly, detailed, and made the experience better than expected. Our finance guy, Marcos, was great as well. More

by jasmine_cruz06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Powell
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Jul 31, 2024 -

First Texas Honda responded

Jasmine, it makes us smile to read about your phenomenal buying experience! Your satisfaction is our top priority, so we are proud to see that Greg and Marcos went above and beyond to exceed your expectations. Congratulations on your new Honda! :) - The Team at First Texas Honda

June 21, 2024

First Texas Honda sold me a re-built starter for $712 that damaged my fly wheel. Now my daughter can't make it to her college classes because we don't have $3000 to fix the fly wheel. Randy McCoy More

by R McCoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Overton, Sammy Mills
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Jun 26, 2024 -

First Texas Honda responded

Randy, thank you for your review. Our team has exhausted all efforts to assist you with this situation, so it's disappointing to see this is the impression you were left with. We wish you the best in finding a dealership that better suits your needs. Take care. - The Team at First Texas Honda

June 18, 2024

I received excellent service at First Texas Honda. All the staff was helpful and friendly. The service video was also very useful. More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Payne, Fred Mathis
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Jun 20, 2024 -

First Texas Honda responded

VC, thank you for the friendly feedback! Reviews like this are the ultimate compliment. Let us know when we may welcome you back to assist! :) - The Team at First Texas Honda

June 08, 2024

Ty explained all the work needed and kept me up to date. Some of the work required several hours and I received a courtesy Uber to and from the dealership. More

by OrrAccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Pallotta
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Jun 12, 2024 -

First Texas Honda responded

OrrAccord, thank you for sharing these kind sentiments for Ty and the team! It was our pleasure to assist you, and we look forward to the next time you make it our way. Happy cruising! :) - The Team at First Texas Honda

June 06, 2024

Dylan was super quick in helping me with my honda civic battery issue . He was very welcoming even though I did not had any appointment. He explained about battery failure and confirmed with me before rep More

by akanksha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dylan payne
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Jun 07, 2024 -

First Texas Honda responded

Akanksha, thanks a million for the kindhearted review! We will be sure to pass your positive feedback along to Dylan, and we look forward to serving you again next time. Take care! :) - The Team at First Texas Honda

May 27, 2024

A really good experience. The staff listened and helped me make the right choices for me. The process and pickup went smoothly and quickly. I'm quite excited about my new car. More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atif Malek five stars, Carlos Contreras, Marcos Barrera, Cory Garrard
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Jun 07, 2024 -

First Texas Honda responded

Trish, thank you for sharing this positive feedback for us! We are delighted to see you had an experience worth bragging about. Congratulations on your new car and happy cruising! :) - The Team at First Texas Honda

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