First Texas Honda

Excellent advice and guidance. Timely service with very acceptable waiting time to complete the visit. Be back as needed. Timely service with very acceptable waiting time to complete the visit. Be back as needed. More

attentive, efficient, explained, nice waiting area you should not have a 15 word minimum. i repeat this. should not have a 15 word minimum. i repeat this. More

Tony Oborny provided excellent customer service! He explained a recommended service that ultimately was added to the inspection service, and got the car in and out in a timely manner. He explained a recommended service that ultimately was added to the inspection service, and got the car in and out in a timely manner. More

I'm from out of town. I found the service at First Texas to be excellent. Zach kept me informed throughout the service process, was easy to work with and, all in all, hel I found the service at First Texas to be excellent. Zach kept me informed throughout the service process, was easy to work with and, all in all, helped make the service visit exceptional. More

Always ready to help, with whatever issue you have weather it is part of the service call or not. They always follow up on there work weather it is part of the service call or not. They always follow up on there work More

Excellent customer service from the service department, Ivan kept me informed about the progress of the work and gave me clear, useful information about prioritizing repairs. I appreciated being in the loo Ivan kept me informed about the progress of the work and gave me clear, useful information about prioritizing repairs. I appreciated being in the loop throughout the work and the time spent answering my questions and safety concerns. Kudos to this team. More

This dealership has always impressed the heck out of me in every way. I've purchased 2 Hondas from them and had them both serviced there. My recent visit was for an oil change & filters for my new CR-V. I in every way. I've purchased 2 Hondas from them and had them both serviced there. My recent visit was for an oil change & filters for my new CR-V. I drive many miles and past many dealerships to get to First Texas Honda from my home in Kyle. The excellent service is well worth it. I used to own a business, and I can tell you they have thought of EVERY little detail when it comes to customer service. I will continue making the drive to First Texas Honda. More

I have always taken my van for service at First Texas Honda - What has happened to customer service? They used to provide photos of found service problems to substantiate large repairs but I guess no mo Honda - What has happened to customer service? They used to provide photos of found service problems to substantiate large repairs but I guess no more. Emailed sales rep Trevor Self regarding questions and also emailed Christopher Sutton, the service manager, but received no response. I just can’t drop $5,000 without proof of repair. I’m shocked by this lack of communications. This is not the First Texas Honda I have always dealt with…sad to say. 3/16/22 update…took van to a different reputable shop for review. Indicated that $5,000 work not necessary. I received pictures of items in question. When in doubt , check it out. $5,000 FTH estimate turned out to be $805 at this other reputable shop. When a dealership gets defensive about you asking questions about their findings or does not answer your communications, worry. It’s your hard earned money…you have right to make sure it is being used properly. More

This dealership is always well-run and organized. I trust them with my car and will not go anywhere else. All of the technicians/service people are very friendly. I think they strive to provide ex I trust them with my car and will not go anywhere else. All of the technicians/service people are very friendly. I think they strive to provide excellent customer service. More

My needs were met by your outstanding teams in sales, financing and delivery. Ricky, Atif and Carlos were the men I had direct contact with and they are each professional, polite and rate a 10 in my exp financing and delivery. Ricky, Atif and Carlos were the men I had direct contact with and they are each professional, polite and rate a 10 in my experience. I have recommended this dealership to friends in the past and plan to continue to do so. More