First Texas Honda
Austin, TX
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our honda pilot visits first texas honda every so often for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes c for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes care of us if craig isn't there. both of these guys always make sure our honda stays safe and reliable. can't wait to see the new store! More
Be aware buyers. I was looking for the new Honda accord Be aware buyers. I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/b Be aware buyers. I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/black) They told me they did and since none of the nearby dealers had it, I drove 30 miles to Austin. Guess what happened? haha I met this guy, Chris who was on the phone w/ me and verified the availability of the coupe. me: So, can I take a look? chris: Sure, let me go grab the key. After 5 minutes he comes back and tells me that he doesn't have it. c: Oh I'm very sorry. I thought you meant LX. When I hung up the phone with you, I realized I was looking at the wrong car. me: huh? Why didn't you call me back then? c: well, you've told me you were on your way so I thought I could talk to you in person about it. hahaha just ridiculous...I wasted another 30 minutes or so because he told me how beautiful silver cars were.so I said let's take a look. He comes back after 10 minutes and tells me they dont have it hahahahaha IT was so ridiculous that I couldn't even get angery with him. so any of potential buyers out there, plz ask them 3 times, if not 4 times, about they are saying. I "only" asked them twice so I wasted my time and gas ;) I ended up buying the desired trim/color from another dealer and I'm waiting for Honda to call me for a survey. Guess what I'm gonna talk to them about? I hope it doesn't happen to other people...jesus... More