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First Texas Honda

Austin, TX

4.8
2,661 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,661 reviews

April 23, 2008

Be aware buyers. I was looking for the new Honda accord Be aware buyers. I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/b More

by leggysoe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Luke
Jul 06, 2009 -

First Texas Honda responded

Thank you for your input, First Texas Honda appreciates all the feedback from our guests and strives to improve all our customer’s experiences and expectations. I apologize that you drove 30 miles to our store just to find out the car you wanted to look at was not here. It was unprofessional of Chris not to call and notify you of the mistake before you made the trip to our store. All of our employees sign a truth and honesty pledge when they are hired since that is how we strive to do business. If there is anything I can do for you to help gain back your business and trust please do not hesitate to contact me. Once again, thank you for your input since without it we would not be able to improve our organization. Justin Fosbury Sales Manager

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