First Texas Honda
Austin, TX
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I originally had gone to see Karl in the beginning of December and was completely sold on the car, the pristine condition it was in considering it was a used car. At the time it was my first dealership a December and was completely sold on the car, the pristine condition it was in considering it was a used car. At the time it was my first dealership and test driving the vehicle and decided to keep looking. At the time, I had given up on the idea that I would purchase the car but 2 weeks later I returned and could not be any happier. I saved money on the car, Karl went above and beyond in helping me get financed and the whole package. I am extremely grateful and HIGHLY recommend this dealership. Merry Christmas to me and my 2007 Acura TL :) More
Elliot sold me a damaged car saying "clean Carfax" and never mentionned the accident on the car a couple of years ago (present on the Autocheck report). I lost a lot of money, but I could hav Carfax" and never mentionned the accident on the car a couple of years ago (present on the Autocheck report). I lost a lot of money, but I could have killed myself in an accident with this car. More
Blair Brown thank you for your excellent and professional customer service and my wife loves her new car! I have never seen her so happy! First Texas Honda thank you for such a great salesman who made us fee customer service and my wife loves her new car! I have never seen her so happy! First Texas Honda thank you for such a great salesman who made us feel welcome the second we walked into your doors. This guy is a asset to your company and we just could not ask for a better salesman. First Texas Honda means what they say when it comes to no haggle prices and we got my wife's car at exactly what we needed it at and we also got 0.9 interest rate with Honda finance and they gave us a excellent trade in value on our car. I will definitely be sending business your way. Sincerely, Blake and Tanya Godbey. More
One of the worst experiences I've ever had at a Dealership! Theses people are snake-oil salesman. What good is setting up an appointment to buy a vehicle when 5 minutes before you arrive for your Dealership! Theses people are snake-oil salesman. What good is setting up an appointment to buy a vehicle when 5 minutes before you arrive for your appointment they call and tell you they've sold the vehicle to someone else. Then, they tell you they have other vehicles you might like. The old "bait and switch". They love to push that they are a "Family owned business". I would hate to be a part of that family.... More
After totalling my first 2011 Fit (which saved my life), I had to come back to Honda and to Tyler to get a new one. How could I not, after being the safest car I've ever driven and the friendly and extremel I had to come back to Honda and to Tyler to get a new one. How could I not, after being the safest car I've ever driven and the friendly and extremely helpful hand of Tyler. The whole agency seemed great tho but my sales guy made my car shopping experience extremely easy and pleasant. Thanks First Texas Honda! More
Linda was friendly and forthright. She sold me my 2012 Insight despite the fact that her boss didn't want to sell. I got an enormous trade-in on my 2006 Insight to boot so the price was below low. Insight despite the fact that her boss didn't want to sell. I got an enormous trade-in on my 2006 Insight to boot so the price was below low. More
I went to First Texas Honda because my family has bought cars from them for more than 20 years in total we have bought 5 cars from them. So I was trying to be loyal to a local company. I bought a new 2012 H cars from them for more than 20 years in total we have bought 5 cars from them. So I was trying to be loyal to a local company. I bought a new 2012 Honda Fit. Price, They say they are a no hassle dealership. That means you pay what everyone else at over dealerships pay. My opinion it's a joke to call your dealership no hassle really. I paid the same price as 3 other people who bought there Fit's at other dealerships. People, The people were nice by the most part. 2 things bothered me. The first was when I was signing all the paperwork. They try to get you to by protection plans. They try to make you feel like a idiot for not wanting it. But instead it made me feel like the Honda warranty did not cover anything. I read the warranty, don't believe the hype. I checked and the commission for this very high. I bought a Honda for the quality and they had me second guessing it in the final minutes. The second was they forgot to get me to sign a warranty form. I had to drive back, but it could have waited till my accessory appointment 3 days later. Accessories, Honda accessories are way overpriced. The center console at the dealership was $450. I bought it online for $180 and installed it myself. Took 30 minutes. The dealer said it was expensive because you had to disable the airbag in the set to install. That is a lie. I found that most Honda accessories are 2 to 3 times the OEM price you can find on the web. My opinion is buy them online and install yourself. The Car itself, I love my car, the Fit is a great car for the money. My only complaint is with the detailing the dealership did when I had the window tinting done. They used way to much Armorall on the interior and tires. I spent a week wiping the oil off me and my interior. I am not saying my experience was bad, it just could have been a lot better and I expected a lot more from them. Before I bought this car I would have said we buy all our cars at First Texas Honda. Now I won't be as loyal. Just dissapointed More
I was just going to "look" at what Honda had for 2012 and found the right "fit" in a FIT! Andrew and Tyler knew everything there was to know about the Hondas and were professional and personable for 2012 and found the right "fit" in a FIT! Andrew and Tyler knew everything there was to know about the Hondas and were professional and personable. I honestly felt they had my best interests in mind during the afternoon. That was a FIRST for me in a car buying experience. The finance manager was awesome! I cannot believe that buying a car could be such a positive learning experience! More
This was by far the easiest car buying experience I have ever had. I began my search on the internet. After perusing First Texas Honda's website, I determined that they had several cars, both new and used t ever had. I began my search on the internet. After perusing First Texas Honda's website, I determined that they had several cars, both new and used that interested me. I sent an e-mail inquiry and I was put in touch with Justin. Justin was extremely personable on the phone and was willing to answer all of my questions. When I met with him in person, he helped me narrow my focus, and we took a 2011 Fit for a test drive. Justin did a great job explaining all of the great features of this car. He was extremely knowledgable about Honda vehicles, and his enthusiasm was contagious. After taking a test drive, I knew it was the car for me. The dealership's "no haggle" price strategy is very straightforward. I knew the price going in, and I didn't have to play any games. I took advantage of the very low interest rate offered by Honda, and I am now the owner of a really nice car! I would also like to mention Jennifer Schull. She was brought in to give the dreaded obligatory spiel about all of the extra stuff that the dealership wants to sell in addition to the car. You can probably tell that I am not a fan of this portion of the car selling process. Well, I have to say that Jennifer was amazing. She had a non b.s. approach that was truly refreshing. She explained all of the accessories and extras that I could add to car, if I so desired. There was no pressure, and she made a compelling case for the items that were offered. I even bought a couple of things! Jennifer is a cool chick, and a real asset to First Texas Honda. More
A seamless experience for a newbie buying a new car. A seamless experience for a newbie buying a new car. The staff was friendly and I didn't feel forced into anything. They were very willing to help m A seamless experience for a newbie buying a new car. The staff was friendly and I didn't feel forced into anything. They were very willing to help me get acquainted with the car when I bought it. More