First Texas Honda

After totalling my first 2011 Fit (which saved my life), I had to come back to Honda and to Tyler to get a new one. How could I not, after being the safest car I've ever driven and the friendly and extremel I had to come back to Honda and to Tyler to get a new one. How could I not, after being the safest car I've ever driven and the friendly and extremely helpful hand of Tyler. The whole agency seemed great tho but my sales guy made my car shopping experience extremely easy and pleasant. Thanks First Texas Honda! More

Linda was friendly and forthright. She sold me my 2012 Insight despite the fact that her boss didn't want to sell. I got an enormous trade-in on my 2006 Insight to boot so the price was below low. Insight despite the fact that her boss didn't want to sell. I got an enormous trade-in on my 2006 Insight to boot so the price was below low. More

I went to First Texas Honda because my family has bought cars from them for more than 20 years in total we have bought 5 cars from them. So I was trying to be loyal to a local company. I bought a new 2012 H cars from them for more than 20 years in total we have bought 5 cars from them. So I was trying to be loyal to a local company. I bought a new 2012 Honda Fit. Price, They say they are a no hassle dealership. That means you pay what everyone else at over dealerships pay. My opinion it's a joke to call your dealership no hassle really. I paid the same price as 3 other people who bought there Fit's at other dealerships. People, The people were nice by the most part. 2 things bothered me. The first was when I was signing all the paperwork. They try to get you to by protection plans. They try to make you feel like a idiot for not wanting it. But instead it made me feel like the Honda warranty did not cover anything. I read the warranty, don't believe the hype. I checked and the commission for this very high. I bought a Honda for the quality and they had me second guessing it in the final minutes. The second was they forgot to get me to sign a warranty form. I had to drive back, but it could have waited till my accessory appointment 3 days later. Accessories, Honda accessories are way overpriced. The center console at the dealership was $450. I bought it online for $180 and installed it myself. Took 30 minutes. The dealer said it was expensive because you had to disable the airbag in the set to install. That is a lie. I found that most Honda accessories are 2 to 3 times the OEM price you can find on the web. My opinion is buy them online and install yourself. The Car itself, I love my car, the Fit is a great car for the money. My only complaint is with the detailing the dealership did when I had the window tinting done. They used way to much Armorall on the interior and tires. I spent a week wiping the oil off me and my interior. I am not saying my experience was bad, it just could have been a lot better and I expected a lot more from them. Before I bought this car I would have said we buy all our cars at First Texas Honda. Now I won't be as loyal. Just dissapointed More

I was just going to "look" at what Honda had for 2012 and found the right "fit" in a FIT! Andrew and Tyler knew everything there was to know about the Hondas and were professional and personable for 2012 and found the right "fit" in a FIT! Andrew and Tyler knew everything there was to know about the Hondas and were professional and personable. I honestly felt they had my best interests in mind during the afternoon. That was a FIRST for me in a car buying experience. The finance manager was awesome! I cannot believe that buying a car could be such a positive learning experience! More

This was by far the easiest car buying experience I have ever had. I began my search on the internet. After perusing First Texas Honda's website, I determined that they had several cars, both new and used t ever had. I began my search on the internet. After perusing First Texas Honda's website, I determined that they had several cars, both new and used that interested me. I sent an e-mail inquiry and I was put in touch with Justin. Justin was extremely personable on the phone and was willing to answer all of my questions. When I met with him in person, he helped me narrow my focus, and we took a 2011 Fit for a test drive. Justin did a great job explaining all of the great features of this car. He was extremely knowledgable about Honda vehicles, and his enthusiasm was contagious. After taking a test drive, I knew it was the car for me. The dealership's "no haggle" price strategy is very straightforward. I knew the price going in, and I didn't have to play any games. I took advantage of the very low interest rate offered by Honda, and I am now the owner of a really nice car! I would also like to mention Jennifer Schull. She was brought in to give the dreaded obligatory spiel about all of the extra stuff that the dealership wants to sell in addition to the car. You can probably tell that I am not a fan of this portion of the car selling process. Well, I have to say that Jennifer was amazing. She had a non b.s. approach that was truly refreshing. She explained all of the accessories and extras that I could add to car, if I so desired. There was no pressure, and she made a compelling case for the items that were offered. I even bought a couple of things! Jennifer is a cool chick, and a real asset to First Texas Honda. More

A seamless experience for a newbie buying a new car. A seamless experience for a newbie buying a new car. The staff was friendly and I didn't feel forced into anything. They were very willing to help m A seamless experience for a newbie buying a new car. The staff was friendly and I didn't feel forced into anything. They were very willing to help me get acquainted with the car when I bought it. More

I *highly* recommend this dealership. I recently purchased a 2011 Honda Fit from First Texas Honda. This is the second vehicle that I've bought from First Texas and I've been pleased with both the purchased a 2011 Honda Fit from First Texas Honda. This is the second vehicle that I've bought from First Texas and I've been pleased with both the vehicles as well as the service that I receive from First Texas. Their sales team provides great assistance without making the customer feel pressured to buy. At no time did the sales associate try to up-sell needless accessories--which is a real plus in my book--nor did they try to play any games. After the sale, First Texas continued to give outstanding service. Their service team has consistently gone the extra mile to make sure that that my car is taken care of and I've always felt treated fairly. Thanks y'all for making my car buying and maintenance experience a positive one. I look forward to seeing y'all move into your new digs and will be bringing my Fit in the future. Great Job! More

I definitely would not recommend First Texas Honda for sales or service. While the buying experience was satisfactory, the salesman continuously reminded us of the "free services" that First Texas Honda p sales or service. While the buying experience was satisfactory, the salesman continuously reminded us of the "free services" that First Texas Honda provided. The salesman stated over and over that they would provide "free oil changes for the life of the vehicle". No caveats were stated by the salesman at that time. When we came back for our "free oil change" we were told that we would have to purchase another service to get the free oil change. They tried to sell us a tire rotation service (even though the vehicle had only 6,000 miles on it) for a ridiculous price. When I questioned Andrea, the General Sales Manager about this, she was very rude and condescending and stated that we signed a document that stated that the "free oil changes" came with the purchase of another service item. We did indeed sign this document during the 50 or so documents that we had to sign at closing but this was never reiterated in a way to insure that the customer understood. All we got from the sales staff was "free oil changes". Andrea also stated that this had been a problem in the past but that they had not addressed it yet. Andrea's attitude and lack of management skills ensured us that we would not be buying our next vehicle at First Texas Honda. More

First Texas Honda has a no-haggle price policy where I didn't have the games of the salesperson going back and forth to the manager to make a deal. The salespeople aren't paid on commission, so there is didn't have the games of the salesperson going back and forth to the manager to make a deal. The salespeople aren't paid on commission, so there is less stress in making a sale. I enjoyed my experience at First Texas Honda and would recommend it to anyone. More