First Texas Honda
Austin, TX
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I have been a First Texas Honda customer since 2008. I will have to say that this time Garrett and Jack did an amazing job at customer service. Thank you as I will return next time ... thanks to you bot will have to say that this time Garrett and Jack did an amazing job at customer service. Thank you as I will return next time ... thanks to you both!!! More
The "No Haggle" pricing was an excellent experience at First Texas Honda. We would highly recommend that someone looking for a Honda in the Central Texas area visit First Texas Honda. experience at First Texas Honda. We would highly recommend that someone looking for a Honda in the Central Texas area visit First Texas Honda. More
There was an atmosphere of professionalism and friendliness from all those people with whom I came in contact. They were all willing to answer any questions I had and were gracious in doing so. friendliness from all those people with whom I came in contact. They were all willing to answer any questions I had and were gracious in doing so. More
We originally went in to purchase a used vehicle, we even put down a deposit to hold the vehicle. After thinking about it for a day, we decided to go ahead and purchase a brand new vehicle. Andrew was very put down a deposit to hold the vehicle. After thinking about it for a day, we decided to go ahead and purchase a brand new vehicle. Andrew was very patient with us and and never tried to rush the purchase. Every question we had, he helped us and explained everything. If we left a message, our phone call was returned within five min. We would definitely go to First Texas Honda again for a new vehicle, and tell our friends to go. More
Fabulous customer service! I love the new location!! Everyone was smiling and happy and made me feel very welcome.the car wash was such a nice touch. Everyone was smiling and happy and made me feel very welcome.the car wash was such a nice touch. More
Chris was engaged, friendly, and everything was ready to go ( loaner). The car loan department was engaged , efficient, and friendly. The valets were so polite and friendly too. When I called to bring in my go ( loaner). The car loan department was engaged , efficient, and friendly. The valets were so polite and friendly too. When I called to bring in my car, David was excellent as well. He got me set up with a loaner and when I arrived , it was all set up. My car also is working beautifully- they found the cause of the squeal. I have come back for years to First Texas because of the outstanding customer service. ( I live far south) And it's amazing. It's still excellent after all these years!!!!! And I trust that my car, which I love, will get quality service. More
Trudy got my car fixed and was wise to know that she could use my extended warranty to get my caliper and tire pressure monitor system fixed at just my deductible price, was timely in getting service do could use my extended warranty to get my caliper and tire pressure monitor system fixed at just my deductible price, was timely in getting service done and calked me back after a initial inquiry by me. Once she knew my car was not going to be ready in one day she set me up with a loaner car. I did try the loaner bike at first to go for lunch but when I returned my car wasn't ready due to the brake caliper problem, the valet service is an added touch of service that allows the service directors to do their job of getting your car fixed ! Thanks guys! More
Great experience. The two guys I worked with were fair and honest. They even stayed after hours to assist since the skies opened up and droppedabsurd amounts of rain. and honest. They even stayed after hours to assist since the skies opened up and droppedabsurd amounts of rain. More
I found my experience with First Texas Honda (FTH) to have been a good experience. I was looking at a trade-in of my Civic and an upgrade to a 2014 Accord EX-L. While I had pricing from other dealers i have been a good experience. I was looking at a trade-in of my Civic and an upgrade to a 2014 Accord EX-L. While I had pricing from other dealers in the same range of $27,000, First Texas offered a simple no haggle price that rivaled competitors without having to argue of a few dollars. They gave a good price on my trade-in and overall everyone was very polite and pleasant to work with. I had a few small issues with tint and paperwork after my purchase and everything was fixed with FTH without issue. I have to give Chris a big thank you for making the final part of this experience great. I love my new car. When I get my Ridgeline replaced next year, I will be returning will be here... More