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First Texas Honda

Austin, TX

4.7
2,686 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,686 reviews

April 20, 2022

An excellent experience. I appreciated that the mechanics had worked with my particular model of Honda before, so they knew how to fix my fiddly issue from experience. More

by frockbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Apr 20, 2022 -

First Texas Honda responded

Thank you for taking a moment to leave this awesome feedback for our team! If there is anything we can do to assist in the future, we're just a phone call away! :) - The Team at First Texas Honda

April 19, 2022

Dealership was clean, organized and made the service super easy. Texting me a picture of the filter was also nice. More

by bws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Apr 20, 2022 -

First Texas Honda responded

Thank you for this supportive feedback, BWS! We look forward to the next time we can welcome you back to assist. :) - The Team at First Texas Honda

April 18, 2022

First Texas Honda has taken great care of me since 2005! This time as I drove towards the dealership and saw the huge Ukrainian flag flying I almost started crying with gratitude for their support of Ukrain More

by cvmorris88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Apr 18, 2022 -

First Texas Honda responded

Thank you for taking a moment to leave this awesome review! We're doing what we can to support our friends in Ukraine, so it's really nice to see some positive feedback like this. :) - The Team at First Texas Honda

April 18, 2022

The First Texas Honda Service team provides outstanding customer and vehicle service. I have been with them for 30 years (1992) - on my third Honda. Their customer waiting area over the years has become my More

by Felecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Apr 18, 2022 -

Felecia responded

Keep up the great work!

Apr 18, 2022 -

First Texas Honda responded

Felecia, thank you for supporting us throughout all of these years! We know you have options, so it makes us very happy to know that we're your favorite. Please let us know the next time we can be of assistance, we're here for you! :) - The Team at First Texas Honda

April 12, 2022

They took their time to re-create the issue thereby allowing them to properly diagnose and repair the problem. More

by mike
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Apr 13, 2022 -

First Texas Honda responded

Mike, we are happy to see that everything went perfectly during your visit! Thank you for the support. :) - The Team at First Texas Honda

April 12, 2022

Our service guy was great! Time to service car was excellent. Overall experience was great! More

by hhbrodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My guy this time? Don’t know his name., Joseph An, Gaby Byrd
Apr 13, 2022 -

First Texas Honda responded

We're thrilled to know that your visit went smoothly and that you left feeling 100% satisfied! Thank you for your support and we'll see you next time. :) - The Team at First Texas Honda

April 11, 2022

Everyone there has great customer service. There coffee bar is Amazing! I see that everyone that works there is always busy and doing their best! More

by mermaid_1pm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez
Apr 13, 2022 -

First Texas Honda responded

We are so very thankful for your words of encouragement and support! The complimentary cafe is such a great addition to our facility! Thanks so much for the awesome review and we'll see you next time. :) - The Team at First Texas Honda

April 08, 2022

Super professional service. My car took a few days to fix, but I had a loaner car, so I wasn't without transportation. More

by smclagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haas
Apr 08, 2022 -

First Texas Honda responded

Smclagen, we are beaming with joy reading about your experience! We're glad everything went smoothly, thanks for visiting us! :) - The Team at First Texas Honda

April 08, 2022

Gaby was awesome! ! She took over the delivery of our vehicle like a pro!! She really made a potentially stressful situation very pleasant. Thanks, Gaby!!! More

by reillc68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Byrd, Season Dionne, Don Dahlstrom
Apr 08, 2022 -

First Texas Honda responded

Thank you for your words of encouragement and support for Gaby! We agree, she is awesome and we feel so lucky to have her as part of the team. Congratulations on your new vehicle and welcome to the FTH family! :) - The Team at First Texas Honda

April 08, 2022

Great customer service. Very helpful and respectful staff. Wait time has always been short. Clean dealership More

by Zaurez0920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haas
Apr 08, 2022 -

First Texas Honda responded

Hey there, we're so happy to see that your visit was nothing short of perfection! Thank you for visiting us and we'll see you next time. :) - The Team at First Texas Honda

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