First Texas Honda
Austin, TX
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Pleasant visit I had an issue with my airbag light on. My advisor was friendly and honest. Helped me get the issue resolved in warranty. Updated me throughout the ti I had an issue with my airbag light on. My advisor was friendly and honest. Helped me get the issue resolved in warranty. Updated me throughout the time my car was being serviced. I was satisfied with the visit. More
Great experience John was extremely professional, helpful, calm, patient, and nice. He made this whole experience really lovely and easy. It was quick and painless, mi John was extremely professional, helpful, calm, patient, and nice. He made this whole experience really lovely and easy. It was quick and painless, minimal waiting around. I am thrilled with my car. More
great experience This is our second purchase from First Texas Honda in one month. Great experience working worth John and the rest of the team. We will definitely be This is our second purchase from First Texas Honda in one month. Great experience working worth John and the rest of the team. We will definitely be returning customers. More
Don't take in for repairs under warranty I wish I could give ZERO stars. After a couple of months (partially due to employees ignoring issues and being on vacation), Honda has decided they ar I wish I could give ZERO stars. After a couple of months (partially due to employees ignoring issues and being on vacation), Honda has decided they are no longer interested in fixing the multitude of noises my 2012 Civic HF makes. The service advisers only return phone calls when they feel like it. First Texas Honda flat out LIES to get out of taking care of their responsibilities. HIGHLY DISAPPOINTED in the horrible work ethic some of these employees exhibit. I was literally told repairs could not be made under warranty. I take this to mean I have to wait till the warranty runs out, then PAY for the noises to be fixed. Seriously? I was also told if one of the noises was fixed (seatbelt, hello safety issue) was fixed it *might* happen again. Well, let's TRY to fix it. Nope. They weren't interested. RUN FROM FIRST TEXAS HONDA. More
Thanks Great experience, will definitely recommend first Texas honda to anyone looking for a new or used car. We love our new honda fit. Thanks Justin Great experience, will definitely recommend first Texas honda to anyone looking for a new or used car. We love our new honda fit. Thanks Justin More
Title to what? Jay was very personable, friendly, and answered all my questions. I had to wait 45 to 60 minutes for the shuttle to take me to work, but was glad to Jay was very personable, friendly, and answered all my questions. I had to wait 45 to 60 minutes for the shuttle to take me to work, but was glad to have it available, considering the short notice for service. William was my first driver. He was nice & easy to have a conversation with. I was pleased with the short time it took to finish the work on my car. Second shuttle driver was also pleasant and talkative. I can't remember his name. More
Great experience! Best experience I have ever had at car dealership and I am over 70 years old. First class personnel. Great facility. Great car. I will definitely reco Best experience I have ever had at car dealership and I am over 70 years old. First class personnel. Great facility. Great car. I will definitely recommend this dealership and sales representatives. More
truly no haggling What a super experience! We were extremely surprised to have such a wonderful experience. JoBelle was super and so was Jeremy our Financial advisor. G What a super experience! We were extremely surprised to have such a wonderful experience. JoBelle was super and so was Jeremy our Financial advisor. Great job indeed. Laura was so nice to explain our upgrades and options. More
Honda accord Aaron went out of his way to make this a painless experience. He was not pushy at all and really knows the product well. He follows through on what he Aaron went out of his way to make this a painless experience. He was not pushy at all and really knows the product well. He follows through on what he says he will do and is quick to answer emailed questions - even after hours. More
honda accord ex-l We had perfect experience with this dealership. Service was fast and served our needs every step of the way. We didn't feel pressured and everything w We had perfect experience with this dealership. Service was fast and served our needs every step of the way. We didn't feel pressured and everything was outstanding. More