First Texas Honda
Austin, TX
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Thanks Justin!! Thank you so much Justin and First Texas Honda! This was by far the easiest car buying experience I have ever had and we have recommended you to sever Thank you so much Justin and First Texas Honda! This was by far the easiest car buying experience I have ever had and we have recommended you to several people already. We bought in March (this review is a little late) and still absolutely love our Equinox! More
Random problem cured by excellent guest service Hamid Shah and the service manager went above and beyond to preserve the integrity and engineering that one comes to expect when purchasing a honda. Hamid Shah and the service manager went above and beyond to preserve the integrity and engineering that one comes to expect when purchasing a honda. More
Mark Blankenship Very good experience EXCEPT, I arrived at the dealership at 9am and drove my new car out at 1 pm...That's way to long, especially for a lease. I foun Very good experience EXCEPT, I arrived at the dealership at 9am and drove my new car out at 1 pm...That's way to long, especially for a lease. I found Courtney to be very personable and helpful and very knowledgeable of the car I purchased. I don't think the delay should be associated with his performance. At least you had a good snack bar... More
Trainer/Therapist I actually came in to inquire about preowned vehicles and that same day ended up w/ a 2014 NEW Honda Civic. I didnt expect it! I actually came in to inquire about preowned vehicles and that same day ended up w/ a 2014 NEW Honda Civic. I didnt expect it! More
Miss julieta Linda did a very good customer service. She is friendly and have given all the information I needed in detailed. And most of all i like the figure she Linda did a very good customer service. She is friendly and have given all the information I needed in detailed. And most of all i like the figure she presented in the quotation. I just hope that the good service will continue on and on. More
Pleasant visit I had an issue with my airbag light on. My advisor was friendly and honest. Helped me get the issue resolved in warranty. Updated me throughout the ti I had an issue with my airbag light on. My advisor was friendly and honest. Helped me get the issue resolved in warranty. Updated me throughout the time my car was being serviced. I was satisfied with the visit. More
Great experience John was extremely professional, helpful, calm, patient, and nice. He made this whole experience really lovely and easy. It was quick and painless, mi John was extremely professional, helpful, calm, patient, and nice. He made this whole experience really lovely and easy. It was quick and painless, minimal waiting around. I am thrilled with my car. More
great experience This is our second purchase from First Texas Honda in one month. Great experience working worth John and the rest of the team. We will definitely be This is our second purchase from First Texas Honda in one month. Great experience working worth John and the rest of the team. We will definitely be returning customers. More
Don't take in for repairs under warranty I wish I could give ZERO stars. After a couple of months (partially due to employees ignoring issues and being on vacation), Honda has decided they ar I wish I could give ZERO stars. After a couple of months (partially due to employees ignoring issues and being on vacation), Honda has decided they are no longer interested in fixing the multitude of noises my 2012 Civic HF makes. The service advisers only return phone calls when they feel like it. First Texas Honda flat out LIES to get out of taking care of their responsibilities. HIGHLY DISAPPOINTED in the horrible work ethic some of these employees exhibit. I was literally told repairs could not be made under warranty. I take this to mean I have to wait till the warranty runs out, then PAY for the noises to be fixed. Seriously? I was also told if one of the noises was fixed (seatbelt, hello safety issue) was fixed it *might* happen again. Well, let's TRY to fix it. Nope. They weren't interested. RUN FROM FIRST TEXAS HONDA. More
Thanks Great experience, will definitely recommend first Texas honda to anyone looking for a new or used car. We love our new honda fit. Thanks Justin Great experience, will definitely recommend first Texas honda to anyone looking for a new or used car. We love our new honda fit. Thanks Justin More