First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,669 reviews
Great experience, hassle free It was time to trade in my 2001 Honda Accord EX-VL that had just over 182K miles. Rhodes jumped up to meet me at the door as I came in with my two son It was time to trade in my 2001 Honda Accord EX-VL that had just over 182K miles. Rhodes jumped up to meet me at the door as I came in with my two sons. I explained my situation to Rhodes and indicated that I'd like to have the current version of what I bought back in 2000. Throughout the entire process, Rhodes did an excellent job and was very professional. He was aided in the sale with Jeanne, his manager, and Beau who estimated the value of our trade-in. The experience was capped off with a very pleasant conversation and signing party with Mike. I am extremely happy with my new 2015 Accord EX-L V6 and will recommend to everyone I know to buy their next vehicle from First Texas Honda. Thank you! More
WiFi not working WiFi did not work for Mac or PC computers, while waiting in the customer service. At least, it worked for my iPhone. With a dealer with great custo WiFi did not work for Mac or PC computers, while waiting in the customer service. At least, it worked for my iPhone. With a dealer with great customer service, this is unacceptable. This needs to be fixed! More
Great first car buying experience! Jacob was great!! He made everything easy and enjoyable. I would definitely recommend First Texas Honda before any other Honda place in Austin. We g Jacob was great!! He made everything easy and enjoyable. I would definitely recommend First Texas Honda before any other Honda place in Austin. We got exactly what we wanted through the whole process. More
Great staff in every area of the dealership After bringing in my 2006 Accord for an oil change, I decided to consider trading it in. First Texas had the best price I could find for a comparable After bringing in my 2006 Accord for an oil change, I decided to consider trading it in. First Texas had the best price I could find for a comparable 2014 Accord Coupe & I was relieved at how NOT initimidating the environment was. This was my first time to get a brand new car! Linda & Courtney were very helpful during the trade-in process, and have since followed up with me to ensure my satisfaction. It made it that much better than I managed to meet 3 people who made me laugh and feel comfortable on my side of the desk. Thank you! More
Easy and confident Having shopped around to competing dealerships (both Honda and otherwise), I had been extremely disappointed that spending 10 minutes on the internet Having shopped around to competing dealerships (both Honda and otherwise), I had been extremely disappointed that spending 10 minutes on the internet I could know more about the vehicles those dealer sales people were trying to sell me than they did. That was until we met Craig Helwig. Craig was not only knowledgable and able to answer questions about the Honda vehicles, he also knew about other competing vehicles in the market. He choose to converse with us and educate us as opposed to talk at us and try to bully. I will be happy to recommend both First Texas Honda and Craig when the opportunity arises. More
Excellent Service I had shopped around for a specific pre owned vehicle and all I kept finding were problems... Until I discovered First Texas Honda. They had the car I I had shopped around for a specific pre owned vehicle and all I kept finding were problems... Until I discovered First Texas Honda. They had the car I wanted at a reasonable price. The no haggle price and customer service was so nice. I was treated with respect and care. I recommend you go here before shopping anywhere else. More
Great Service 1st time buying a car, and this place made it easy! Had been to others where salespeople are too pushy and aggressive to try and make the sale. Salesp 1st time buying a car, and this place made it easy! Had been to others where salespeople are too pushy and aggressive to try and make the sale. Salesperson here was the complete opposite. Friendly, allowed me to make my own choices and really listened to what I wanted and helped me find it. Got an awesome deal! Extremely happy as great experience. More
Greg Noonan Jake is a great asset to your service team. He has a very positive attitude, is informative, and does his best to make every service experience as ple Jake is a great asset to your service team. He has a very positive attitude, is informative, and does his best to make every service experience as pleasant as possible. He knows that I live a considerable distance from First Honda and works diligently with me to assist with appointment times, shuttle and/ or loaner vehicles, and progress reports as to the status of my vehicle. I am so pleased that I recommended your dealership to my daughter and son-in-law. Happily, they followed my advise and recently purchased a new Honda Odyssey Elite from First Honda. Considerable credit should be given to Jake for my return business as well as my family's latest Honda addition. Appreciatively. Greg Noonan More
First Texas honda Great experience from the moment I walked in to signing the paperwork. I loved the no haggle pricing!! Will definitely recommend to my friends and fam Great experience from the moment I walked in to signing the paperwork. I loved the no haggle pricing!! Will definitely recommend to my friends and family! More
Review John's communication was spot on. There was a bit of a mix-up with the info I got on tint from the aftermarket specialist but that was cleared up, no John's communication was spot on. There was a bit of a mix-up with the info I got on tint from the aftermarket specialist but that was cleared up, no problems. More