First Texas Honda

Thorough Explanation Jeff took the time to thoroughly explain all the problems and let me know which ones could be postponed if I was so inclined . He was great. Jeff took the time to thoroughly explain all the problems and let me know which ones could be postponed if I was so inclined . He was great. More

Breezy This is the 2nd car I've gotten from 1st Texas Honda and both times were incredibly pleasant. No headache. Michael Foreman was great. We love our new This is the 2nd car I've gotten from 1st Texas Honda and both times were incredibly pleasant. No headache. Michael Foreman was great. We love our new CR-V. We will be clients for life and recommend everyone we know. More

Horrible! 3 times' visits due to the light spread and blur of rear window tint. They have no solution and finally tear it off. 4 times' visits due to the tire 3 times' visits due to the light spread and blur of rear window tint. They have no solution and finally tear it off. 4 times' visits due to the tire pressure monitering sensor. They just put more air to tires. Finally ther said to me that they found the nail and fixed it, which costs $22. Ridiculously the sensor lights still on the dashboard. Awful! I have spent the time uselessly. Now I am heading to the repair shop near my house. More

Upgrade from 2013 CRV-L to 2015 CRV-Touring A great buying experience, a great sale representative, a great deal, a great service department, and a fantastic automobile. I couldn't ask for any A great buying experience, a great sale representative, a great deal, a great service department, and a fantastic automobile. I couldn't ask for any better treatment, attention, service than what I received at First Texas Honda. More

Awful!! What can I say about my one and last visit to this dealership. Awful service all around! I brought my vehicle in for a standard oil change, break pad What can I say about my one and last visit to this dealership. Awful service all around! I brought my vehicle in for a standard oil change, break pads, and tires. I took the shuttle to and from work, traffic aside it was late because the driver was given the wrong address. Then I was never called to let me know my vehicle was ready. When I called, no one ever called me back. Wait when I walked in the door to pick it up then the service guy called to see if it was ready. I asked 3 times to have my vehicle washed which was not done. They did not stamp my card toward an oil change, instead I was just shuffled out the door. When I got in my car I notice right away something was off. After calling 5 different people did a lady in sales, who wanted my business, actually help get someone to call me. It turns out that my new tires were defective. Seriously who does that, and puts me out on the street in an unsafe vehicle. After a week does my car finally get brought into the dealership to get fixed. So a week and a half later when I picked up my car, It looked like someone had been hanging out in my car as they left their reading material in my backseat for my kids to find. Not good. I was promised all sorts of freebies and serivces which I never recieved. Unless you have time and money to waste, keep going this it the worst service you will ever recieve!! More

Great experience, hassle free It was time to trade in my 2001 Honda Accord EX-VL that had just over 182K miles. Rhodes jumped up to meet me at the door as I came in with my two son It was time to trade in my 2001 Honda Accord EX-VL that had just over 182K miles. Rhodes jumped up to meet me at the door as I came in with my two sons. I explained my situation to Rhodes and indicated that I'd like to have the current version of what I bought back in 2000. Throughout the entire process, Rhodes did an excellent job and was very professional. He was aided in the sale with Jeanne, his manager, and Beau who estimated the value of our trade-in. The experience was capped off with a very pleasant conversation and signing party with Mike. I am extremely happy with my new 2015 Accord EX-L V6 and will recommend to everyone I know to buy their next vehicle from First Texas Honda. Thank you! More

WiFi not working WiFi did not work for Mac or PC computers, while waiting in the customer service. At least, it worked for my iPhone. With a dealer with great custo WiFi did not work for Mac or PC computers, while waiting in the customer service. At least, it worked for my iPhone. With a dealer with great customer service, this is unacceptable. This needs to be fixed! More

Great first car buying experience! Jacob was great!! He made everything easy and enjoyable. I would definitely recommend First Texas Honda before any other Honda place in Austin. We g Jacob was great!! He made everything easy and enjoyable. I would definitely recommend First Texas Honda before any other Honda place in Austin. We got exactly what we wanted through the whole process. More

Great staff in every area of the dealership After bringing in my 2006 Accord for an oil change, I decided to consider trading it in. First Texas had the best price I could find for a comparable After bringing in my 2006 Accord for an oil change, I decided to consider trading it in. First Texas had the best price I could find for a comparable 2014 Accord Coupe & I was relieved at how NOT initimidating the environment was. This was my first time to get a brand new car! Linda & Courtney were very helpful during the trade-in process, and have since followed up with me to ensure my satisfaction. It made it that much better than I managed to meet 3 people who made me laugh and feel comfortable on my side of the desk. Thank you! More

Easy and confident Having shopped around to competing dealerships (both Honda and otherwise), I had been extremely disappointed that spending 10 minutes on the internet Having shopped around to competing dealerships (both Honda and otherwise), I had been extremely disappointed that spending 10 minutes on the internet I could know more about the vehicles those dealer sales people were trying to sell me than they did. That was until we met Craig Helwig. Craig was not only knowledgable and able to answer questions about the Honda vehicles, he also knew about other competing vehicles in the market. He choose to converse with us and educate us as opposed to talk at us and try to bully. I will be happy to recommend both First Texas Honda and Craig when the opportunity arises. More