First Texas Honda
Austin, TX
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2015 Honda Accord Mr. Christian Mancheno was very Professional, knowledgeable and friendly. He was recommended by Austin Dorman. My daughter and I bought new cars from Mr. Christian Mancheno was very Professional, knowledgeable and friendly. He was recommended by Austin Dorman. My daughter and I bought new cars from Mr. Mancheno. We are very pleased and would highly recommend First Honda Services. More
Can I give 11 Stars? 10 is not enough, it needs to go to 11 A truly enjoyable experience. Their fast, fair and friendly is true. I worked with only one person, no smoke & mirrors or hocus-pocus. This is what A truly enjoyable experience. Their fast, fair and friendly is true. I worked with only one person, no smoke & mirrors or hocus-pocus. This is what buying a car should really be like. Everything was clear and had zero fear in anything they said or did. I was looking for a car to buy my son for his 18th birthday. They found a perfect match and what was even better, they were able to establish a loan with my son name on it. Thanks to Jeanie, Christian, Tyler and Chris for making my son's 18th birthday even more exciting. AND the coffee, WOW they have good coffee, really good coffee. I ate breakfast there and they invited me to do it everyday if I like. I wish I could take them up on that. There is a warmth and/or family feeling you get just walking in the store. Much like a small "mom & pop" business that you just know, they have the customers best interest first. This is the 2nd car I have purchased from 1st Texas and I drive from Houston to do so. More
friendly The folks at First Texas Honda were nice and friendly. They took their time to let me know the options and make sure I was getting the right car for The folks at First Texas Honda were nice and friendly. They took their time to let me know the options and make sure I was getting the right car for my needs. More
Best Experience My 1st Honda and what an awesome experience Jason McEntire and staff were amazing to me. I will definitely come back for my next Honda. My 1st Honda and what an awesome experience Jason McEntire and staff were amazing to me. I will definitely come back for my next Honda. More
Service Overall great experience, I will come back to see Don again for my next service. I loved the cafe area, the valet, and the coffee! Overall great experience, I will come back to see Don again for my next service. I loved the cafe area, the valet, and the coffee! More
Amazing experience I had an absolutely amazing experience at First Texas Honda. This was my first time buying a car and Roderick, Jobelle and Winthrop were absolutely am I had an absolutely amazing experience at First Texas Honda. This was my first time buying a car and Roderick, Jobelle and Winthrop were absolutely amazing to me and treated me like family. They worked with me for probably 6 hours, first helping me get a rare model that had showed up that day (starting with Roderick texting me to alert me to the vehicle's arrival). They stuck with me when it looked like I had missed out on it as someone else was buying it, but that fell through and it went to me. As I'm a first timer, they were excellent in explaining how the financing works and helping me get a fair loan for my situation. I got the exact car I wanted at a fair price and with reasonable financing. This was without a doubt, the best purchasing experience of my life. Jobelle, Roderick and Winthrop felt like friends by the end of the experience and they should be commended for their superb work. More
oil change Not good....Ive been going to First Texas Honda for service on my car for 7-8 years. Things ha been fair up until this year(2014). Two oil changes..b Not good....Ive been going to First Texas Honda for service on my car for 7-8 years. Things ha been fair up until this year(2014). Two oil changes..but no sticker put on the window shield. This last oil change was not done right at all....actually the oil was not changed..After three weeks husband had checked the oil....it was very very dirty and extremely low. He had to put new oil in to replace what was NOT there. Can you imagine your car not having any oil in it....mine had hardly any and it was dirty. On top of that, a guy in sales called me to see if i wanted to sell my car..If I wanted to sell it...I would have. I dont need anyone to suggest that. Im very very dissatisfied. Ive bought two Honda Elements from them...I love my cars. Their mechanics are dishonest..I do have their names. Id rather go to Jiffy Lube for an oil change....but If i do, Ill stand over them and watch what they do to my car. I could've had an engine malfunction..what car operates on no oil in it??? Thankfully my husband checked. Not a happy customer...although I was at one time..Thats not right.. More
Easiest car buying experience ever I had been searching for a new car for a couple of weeks, and narrowed down my choices to two cars, both of which were at First Texas Honda. When I go I had been searching for a new car for a couple of weeks, and narrowed down my choices to two cars, both of which were at First Texas Honda. When I got there they only had one of them left, which was the one I wanted more anyway. After a long wait, Rod found me and took me to check out the car & take it for a spin. He wasn't pushy at all and we had a decent rapport. The rest of the staff I dealt with was also very easy to work with, which was refreshing. I didn't have to sit through any big spiel about options or extras or anything else I had no interest in. I also didn't have to argue and haggle over pricing due to their no hassle or haggle policy. The only downside was all the waiting I did, but their free Wi-Fi helped make it more bearable. Thanks! More
The best word to describe their service is EXCELLENCE The young lady at the front desk, Natasha, was courteous, attentive and the whole managerial team made me feel "I matter" by delivering an excellent s The young lady at the front desk, Natasha, was courteous, attentive and the whole managerial team made me feel "I matter" by delivering an excellent service. Choosing First Texas Honda was one of the best decision I made and I would recommend it to everyone who needs car service/repair and off course purchase. I thank you for your service First Texas Honda! More
Excellent & timely Everyone was most helpful and answered all my questions. Great communications on available vehicles. John and Ken worked together seamlessly to meet a Everyone was most helpful and answered all my questions. Great communications on available vehicles. John and Ken worked together seamlessly to meet all my expectations. More