First Texas Honda

Great Service Andrew was extremely intelligent and really cared about finding the best deal for me. After I purchased the vehicle he showed me all the cool things I Andrew was extremely intelligent and really cared about finding the best deal for me. After I purchased the vehicle he showed me all the cool things I should set up right away. The only downfall I would say was the redicoulous prices on the accessories. Laura was very nice and realistic, im sure she didn't have complete control over the prices but they were outrageously expensive. More

Crazy J's customer The first dealer we went to just wanted us to settle for a Honda Pilot they had on their lot. That's when we decided to call First Texas Honda, even The first dealer we went to just wanted us to settle for a Honda Pilot they had on their lot. That's when we decided to call First Texas Honda, even though we live 20 minutes southeast of Austin. It was well worth our trip to North Austin. Joe Reyna was the most helpful and nice salesman I have ever bought a vehicle from. Joe is the best!! More

Awesome Staff at this dealership wee first class all the way. I never felt I was being sold a car, but rather I felt I had partners working to solve my person Staff at this dealership wee first class all the way. I never felt I was being sold a car, but rather I felt I had partners working to solve my personal problems. More

Aaron was great to work with I will definitely reach out to Aaron the next time I'm shopping for a vehicle. He was very pleasant to work with throughout the process. I will definitely reach out to Aaron the next time I'm shopping for a vehicle. He was very pleasant to work with throughout the process. More

Fantastic car!! Julia was the service attendant and Brad was the salesman. Brad did a wonderful job. He was patient and supportive with my decision and allowed me to Julia was the service attendant and Brad was the salesman. Brad did a wonderful job. He was patient and supportive with my decision and allowed me to wonder around the show room to finalize my decision with my father. More

Friendly staff, deceitful description, wasted time Friendly staff, but deceitful. I was looking at one of the vehicles this dealership had for sale. Since it is a 30 minute drive for me, I decided Friendly staff, but deceitful. I was looking at one of the vehicles this dealership had for sale. Since it is a 30 minute drive for me, I decided to call and inquire about the vehicles and the condition it was in. They were quick to respond and even sent me a Carfax when I first emailed them, but I wanted to get more details. When I called, Melisa had another employee look at the car, who called me back at told me the car was in great shape and no noticeable damage or poor fixes. Happy, I decided to schedule an appt. I show up and am greeted by friendly staff who are aware of what is going on and even offer me water or coffee. Already better than 99% of any Ford or GM dealership, I might add. After I get with the person whom I am scheduled to meet with, this is when things go sour: the actual car. The first thing I notice as we are walking up is that one of the headlights is faded and the other is new. Poor repair job right here, as no respectable shop would let a car go out with mismatched headlights (buffing it and recoating it is a simple matter and it makes your shop's work look better). Not only that, but this glaringly-obvious mismatch should have been disclosed to me on the phone when I asked. Continuing on, I found that the right door was misaligned and replaced, all of the weatherstripping was cracked and needing to be replaced, the windshield was a cheap aftermarket one and was actually separating on the edges, the interior was in terrible shape, there was clear coat fade in several spots, the engine bay panels were covered in that terrible shine spray and they were all loose. Then the inside only got worse. The buttons were faded, the plastic on the gauges was scratched and faded, the dash was melting and sticky(this is a common issue with Nissan, Toyota, and Lexus), the leather was in bad shape, etc. Basically, the car was poorly maintained and shoddily repaired. I think a blind man would be able to identify the flaws in this car. The test drive revealed that at least one wheel bearing was shot and that was it. I'd say they overpriced the car by at least $3,000. Pros: Nice staff, clean facility Cons: Lied about the condition of the car and wasted my time. More

The best service adviser Craig learned what old school customer service is all about and delivers it with every call and visit. He goes above and beyond which results in quali Craig learned what old school customer service is all about and delivers it with every call and visit. He goes above and beyond which results in quality work from those who touch your vehicle because he demands it so you don't have to demand it yourself. Craig is the reason we own two Hondas. The dumbest thing First Texas Honda ever did was let him go. The smartest thing they did was get him back. He is a true Honda advocate. More

Amazing Experience Huge thank you to Michael Forman! You made my first car buying experience wonderful and I am extremely grateful! I was very nervous about doing this p Huge thank you to Michael Forman! You made my first car buying experience wonderful and I am extremely grateful! I was very nervous about doing this process alone but after Michael talked me through the whole thing I felt ready to make this first big purchase. Never once did I feel pressured to do anything "right now" which was a huge relief. I loved my experience at First Texas Honda and I will make sure my friends know about this experience! More

2015 Accord I just purchased a 2015 Accord, and I love it! Joe Reyna was my sales rep. He was very professional and friendly, and went out of his way to help me g I just purchased a 2015 Accord, and I love it! Joe Reyna was my sales rep. He was very professional and friendly, and went out of his way to help me get all necessary documents signed when my ex refused to come in to sign the title. He drive out to meet him the next day! This was my first independent car purchase, and I never once felt uncomfortable during the buying experience. I even traded in my 2004 Accord for more than I expected. More

Great experience Went in for a faulty ignition under warranty. Everyone was friendly, and they have a great waiting room area with a nice little free cafe, wifi, TVs a Went in for a faulty ignition under warranty. Everyone was friendly, and they have a great waiting room area with a nice little free cafe, wifi, TVs and ample seating. I would get work done there again. More