First Texas Honda
Austin, TX
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Excellent experience Honest, helpful, and affordable. A very positive experience and we would recommend Shelly and Karl in the future. We got just the vehicle we needed. Honest, helpful, and affordable. A very positive experience and we would recommend Shelly and Karl in the future. We got just the vehicle we needed. More
Pleasant Experince Brad Rowland was wonderfully helpful when I bought my Honda. He answered all my questions and patiently walked me through the process. Tyler Pelham wa Brad Rowland was wonderfully helpful when I bought my Honda. He answered all my questions and patiently walked me through the process. Tyler Pelham was also very helpful when explaining some of the services available to me at this dealership. I would highly recommend First Texas Honda to anyone considering a new (or used) car. More
Amazing Experience!! All done in a few hours! Excellent customer service. All of them work to see you satisfied. Joe Reyna is an awesome representative, thanks for all you All done in a few hours! Excellent customer service. All of them work to see you satisfied. Joe Reyna is an awesome representative, thanks for all your help and for the great deal, my wife and I are enjoying this beatiful Crosstour. Thanks for everything! More
An unusual problem The computer showed two cylinders missing. Since the coils were just replaced and the valves adjusted, it was a mystery. The technician spent the day The computer showed two cylinders missing. Since the coils were just replaced and the valves adjusted, it was a mystery. The technician spent the day looking for answers. Finally, he found water in my fuel tank. Bingo!! Drained, flushed and filled with fresh fuel, problem solved. More
Great service I always take my Ridgeline for service. Price is worth it in my opinion. Work is done right, hassle free if you decide not to fix other issues found. I always take my Ridgeline for service. Price is worth it in my opinion. Work is done right, hassle free if you decide not to fix other issues found. Great coffee bar and waiting area. A latte or 2 takes care of the extra couple of bucks I might overpay for an oil change and I know they used genuine oil and filter. More
Jacob,best employee of this dealership Jacob the sales person did extreamly good job to help us to decide which car is the best for my family , which we people never expect from the sales p Jacob the sales person did extreamly good job to help us to decide which car is the best for my family , which we people never expect from the sales person because usually they recommend always which cars they want to sell. Thanks first state honda More
Honest, straightforward, good selection Less time and less pressure made the experience of buying a car less painful. Although I live in Williamson County, the drive to Steck and MoPac was Less time and less pressure made the experience of buying a car less painful. Although I live in Williamson County, the drive to Steck and MoPac was worth the trip. HR-V was the car I bought with Dwayne and others helping along the way. More
Beyond Pleased! It was a busy Saturday when we arrived for our appointment. Our first salesman was preoccupied, curt, and unhelpful...and since we felt like we were It was a busy Saturday when we arrived for our appointment. Our first salesman was preoccupied, curt, and unhelpful...and since we felt like we were an imposition, we were just about to walk out the door. Thankfully, the one thing that prior salesman did right was to find us someone who was willing and eager to assist us. That's when Linda Glass arrived. WOW! She completely redeemed our impression at First Texas Honda. Linda was incredibly patient and understanding, taking the time to answer all of our questions. She was beyond knowledgeable about everything, from start to finish, and her genuine kindness and relatability throughout the process was so appreciated. We can't convey enough how Linda was exceptional in every way...the absolute best. She made the new car-buying experience a pleasure, which is really saying something! We are beyond pleased that everything worked out so well, thanks to the extraordinary Linda Glass! More
Great Service 1st time to this dealership. Great Service and great atmosphere! Everyone is polite, friebdly and eager to assist you. I highly recommend and will 1st time to this dealership. Great Service and great atmosphere! Everyone is polite, friebdly and eager to assist you. I highly recommend and will return for all my service needs. They were also honest with the assessment of may car and service issues. More
Service okay, mechanic great. I was at First Texas Honda to get an oil change on my Accord. They also recommended a tire rotation, which I agreed to. The employee at the desk calls I was at First Texas Honda to get an oil change on my Accord. They also recommended a tire rotation, which I agreed to. The employee at the desk calls me about an hour later and says one tire has a puncture that is repairable for $24.95 and that the mechanic pulled my engine air filter and the cabin air filter and they were dirty and needed to be replaced. I ask to see the tire and get taken into the mechanic bay where the mechanic working on my car explains that it is not repairable due to the proximity to the tire wall. I understand that, but what I don't understand is the phone call telling me that it was repairable. While I was there I decided to ask the mechanic about the filters, whether or not they could wait since I now had to buy a new tire. The mechanic then asked the service desk employee if that was recommended for the miles on my car, the service desk employee says yes. So the mechanic decides to check the air filters while I'm standing there. The cabin air filter was pretty bad and he recommended that be changed as soon as possible. He then checked the engine air filter and said it did not need to be changed at this time, maybe do it at the next oil change instead. I understand that at certain miles extra things may pop up that need to be checked. But why lie about it and say the mechanic pulled the filters and they were dirty and needed replaced? Why not just say, we recommend these things be changed at these miles? I feel like the service desk employee lied to me. Overall, I will go back because I feel that the mechanic was honest and reliable. More