First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,669 reviews
Sale was great/After sale --not so much I really like the "no haggle" pricing. It makes the car-buying experience shorter and much more pleasant. I also feel like I got a fair amount for my I really like the "no haggle" pricing. It makes the car-buying experience shorter and much more pleasant. I also feel like I got a fair amount for my trade. So, the actual buying experience was good. However, after my purchase is when I encountered problems with First Texas Honda. A navigation disk was supposed to be ordered. After a week and a few unreturned calls to them, it still had not been ordered. I have now had my car for two-and-a-half weeks, and I still don't have the disk. Nor do I have an answer to WHEN I will have it. The experience has been really frustrating and has zapped the joy of of that special time in life when you buy that new, perfect car. More
Great Experience I brought my 15 accord in for the first time and had very good experience with the service department. The service was fast and the work was excellent I brought my 15 accord in for the first time and had very good experience with the service department. The service was fast and the work was excellent. Natasha was very friendly and helpful. More
New Car Excellent service. I was in at 3 and was out with a new car at 6PM. The sales men was great and professional. I would recommend him for future sales Excellent service. I was in at 3 and was out with a new car at 6PM. The sales men was great and professional. I would recommend him for future sales. More
Honda CrV inspection for license renewal I have been dealing with First Honda since I purchased Honda vehicles some 15 years ago. I am well pleased with the service provided, personnel. and I have been dealing with First Honda since I purchased Honda vehicles some 15 years ago. I am well pleased with the service provided, personnel. and the staff providing the services. More
Easy & very positive experience My sales associate was very knowledgeable, accommodating and an all around very "nice guy" to work with. This purchase was my 7th Honda. Obviously I My sales associate was very knowledgeable, accommodating and an all around very "nice guy" to work with. This purchase was my 7th Honda. Obviously I like the brand for its overall sustainability and for the assistance I have been afforded over the years. The service folks have always treated me fairly (all service has been accomplished at the dealership) and the administrative/business managers have conducted themselves in a very professional manner. More
5 Stars Rhodes listened to me. He also handled the transaction well. Cheerful employees, must be happy with their work. Enjoyed all their smiles and laughter Rhodes listened to me. He also handled the transaction well. Cheerful employees, must be happy with their work. Enjoyed all their smiles and laughter. Thanks! More
Helped simplify a difficult choice Buying a car costs money takes time and has risks. First Texas Honda was fast and helped make the decision an easy one and got me a brand new car at a Buying a car costs money takes time and has risks. First Texas Honda was fast and helped make the decision an easy one and got me a brand new car at a price I could afford. I'm happy. More
I love my HR-V! Christian is a good salesperson. I was pleased with his service during the sale. However, he didn't seem too interested in helping me after the sale w Christian is a good salesperson. I was pleased with his service during the sale. However, he didn't seem too interested in helping me after the sale was completed. I called him and left a voice mail immediately after I left to ask him to get my license plate holders from my trade in. I didn't hear back. When I reached him several days later, he said they had been discarded. A small thing, but no apology or offer of anything to make it right. Not what I expected. More
Great Everyone was super friendly and I love my new car!! The process was very smooth, and I never felt pressured. I would definitely come back in the futur Everyone was super friendly and I love my new car!! The process was very smooth, and I never felt pressured. I would definitely come back in the future. More
Excellent service Dwayne DeRoven was excellent customer service , very positive experience and patiently. He and his partner Tyler Pelham answered all my questions and Dwayne DeRoven was excellent customer service , very positive experience and patiently. He and his partner Tyler Pelham answered all my questions and help me through the processs. I would highly recommend First Texas Honda to anyone. More