First Texas Honda
Austin, TX
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New car I did a ton of research deciding on what minivan to get for my very large family, finally deciding on a Honda Odyssey Touring Elite. Then it was time I did a ton of research deciding on what minivan to get for my very large family, finally deciding on a Honda Odyssey Touring Elite. Then it was time to research dealers (thank you Internet age). First Texas Honda is who I finally decided on. They are a 5 star rated dealer with a business model I highly approve of. I had high expectations going in, and they not only met them, they exceeded them. A lot of people hate buying a car because of the tactics used by large corporate dealerships, and the haggling necessary. It's stressful and frankly annoying. Since most people feel this way support a dealership with a business model that avoids this. Unless people support dealerships with these different business models the process will never change. That being said everyone I came across at this dealership went out of their way to be friendly and helpful. So now I have a dealership with a business model I support with extremely friendly and helpful employees. I had to drive an hour (past 2 other Honda dealerships) to get to this one, and I don't regret it one bit. I will be buying a 2016 Honda Fit when they become available in a couple months, and I will once again drive an hour to get to this one. Also, the sales people here DON'T work on commission so they have no reason to pressure you into buying a car you don't want or can't afford. I highly recommend this dealership to anyone buying a new or used vehicle. More
Direct and precise Very cordial people to attend the customers Hear exactly what you need and look for the best solution to your request. They are not trying to mak Very cordial people to attend the customers Hear exactly what you need and look for the best solution to your request. They are not trying to make the problem or issue bigger and can go to the solution right away Comfortable and friendly waiting area Rosalia More
Replacing one rear tire Automobile service that I have experienced over the years always has been efficient and staff has been very helpful and courteous. My experience on t Automobile service that I have experienced over the years always has been efficient and staff has been very helpful and courteous. My experience on the most recent service included checking air pressure in all four tires and adjusting air pressure. The most recent service personnel identified the problem which was the result of nails in the shoulder of the tire that was replaced on 12 August 2015. I was satisfied with the service, even though the time required approached two hours. More
Maintenance service Visit was very pleasant, very convenient and excellent service and in a quick and fast manner without any delays, The most part, I did not have a sc Visit was very pleasant, very convenient and excellent service and in a quick and fast manner without any delays, The most part, I did not have a scheduled appointment, it was a walking in. P.S. First I calling Round Rock Honda they said well be a three hour wait,and second calling Howdy Honda they say is would be a two hour wait , I live in Round Rock so I will always have my service done at First Texas Honda, which is the best in Texas. Nice and friendly and helpful staff . More
Service: apply xzilon coating Staff very friendly, courteous and efficient. Work completed well ahead of schedule. Loaner auto easy to acquire and return. Parts dept staff friendl Staff very friendly, courteous and efficient. Work completed well ahead of schedule. Loaner auto easy to acquire and return. Parts dept staff friendly, knowledgeable and efficient. More
totally satisfied I was totally satisfied. Brad, Karl, and Laura were all friendly and helpful. If I ever buy another car it will be from First Texas Honda. I was totally satisfied. Brad, Karl, and Laura were all friendly and helpful. If I ever buy another car it will be from First Texas Honda. More
Brake flush Always a great experience . I bought a brand new Honda Accord from this dealer, and bring my other older accord here for service. Keep up the great Always a great experience . I bought a brand new Honda Accord from this dealer, and bring my other older accord here for service. Keep up the great work More
1st Texas/3rd Car and Counting This is my 3rd car with 1st Texas. These guys have taken excellent care of me and all my Hondas over last 10 years. From sales, oil changes, and the r This is my 3rd car with 1st Texas. These guys have taken excellent care of me and all my Hondas over last 10 years. From sales, oil changes, and the rare repair, I am a happy customer. This is a business interested in making money but I'm also a satisfied customer that's cool with giving them mine. More
So easy Steve Carter was everything we'd want in a car salesperson. He found the vehicle we were looking for, checked it out before we got there, had started Steve Carter was everything we'd want in a car salesperson. He found the vehicle we were looking for, checked it out before we got there, had started our credit app, and was ready to go when we arrived. He's definitely in the "service" business, as opposed to "sales", and I can only imagine that reflects the dealership as a whole. We will certainly go there again, and recommend him to anyone. More
First Trxas Honda Has great service They place a high priority on customer service. I had a couple of service done for my older Honda Accord. I also recently purchased a new CRV there. A They place a high priority on customer service. I had a couple of service done for my older Honda Accord. I also recently purchased a new CRV there. All the experiences with staff there have been pleasant and efficient. More