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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

April 29, 2022

Everything was great. Would be a 5, but it’s not close and it’s pricey. More

by Jwpayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 29, 2022 -

First Texas Honda responded

Jwpayton, thank you for the support! We are so happy to hear that everything went well during your visit. Our team aims to exceed every client's expectations, so I would love to know if there is anything else we could have done better to earn that 5th star. Please contact me directly at Timothy.Shook@cagaustin.com and I will be happy to help. Thank you again, and have a great weekend! :) - Timothy Shook, COO

April 28, 2022

I appreciate that they provide conscientious recommendations and do a great job. The coffee bar and free Wi-Fi while you wait are great, too! More

by sunnytx76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Apr 28, 2022 -

First Texas Honda responded

Thank you for the praises, Sunnytx76! We're so you enjoyed everything and were able to take advantage of the complimentary cafe and wifi! :) - The Team at First Texas Honda

April 25, 2022

Efficient and attractive, and great location. I will always make appointments with Ivan. He is friendly and he explained everything to my understanding. More

by susie
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Apr 25, 2022 -

First Texas Honda responded

Susie, you are too kind! It's amazing to see that Ivan delivered an experience that was nothing short of perfection. Thank you for choosing us to be your favorite! :) - The Team at First Texas Honda

April 23, 2022

Great service in a timely manner! Another rep stepped up when he saw us waiting in line to check out! More

by mabolar24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez, Scott Bailey
Apr 25, 2022 -

First Texas Honda responded

Thank you for the awesome compliments! We're happy that you enjoyed everything at our place, and we look forward to seeing you again in the future. :) - The Team at First Texas Honda

April 20, 2022

An excellent experience. I appreciated that the mechanics had worked with my particular model of Honda before, so they knew how to fix my fiddly issue from experience. More

by frockbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Apr 20, 2022 -

First Texas Honda responded

Thank you for taking a moment to leave this awesome feedback for our team! If there is anything we can do to assist in the future, we're just a phone call away! :) - The Team at First Texas Honda

April 19, 2022

Dealership was clean, organized and made the service super easy. Texting me a picture of the filter was also nice. More

by bws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Apr 20, 2022 -

First Texas Honda responded

Thank you for this supportive feedback, BWS! We look forward to the next time we can welcome you back to assist. :) - The Team at First Texas Honda

April 18, 2022

First Texas Honda has taken great care of me since 2005! This time as I drove towards the dealership and saw the huge Ukrainian flag flying I almost started crying with gratitude for their support of Ukrain More

by cvmorris88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Apr 18, 2022 -

First Texas Honda responded

Thank you for taking a moment to leave this awesome review! We're doing what we can to support our friends in Ukraine, so it's really nice to see some positive feedback like this. :) - The Team at First Texas Honda

April 18, 2022

The First Texas Honda Service team provides outstanding customer and vehicle service. I have been with them for 30 years (1992) - on my third Honda. Their customer waiting area over the years has become my More

by Felecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Apr 18, 2022 -

Felecia responded

Keep up the great work!

Apr 18, 2022 -

First Texas Honda responded

Felecia, thank you for supporting us throughout all of these years! We know you have options, so it makes us very happy to know that we're your favorite. Please let us know the next time we can be of assistance, we're here for you! :) - The Team at First Texas Honda

April 12, 2022

They took their time to re-create the issue thereby allowing them to properly diagnose and repair the problem. More

by mike
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Apr 13, 2022 -

First Texas Honda responded

Mike, we are happy to see that everything went perfectly during your visit! Thank you for the support. :) - The Team at First Texas Honda

April 12, 2022

Our service guy was great! Time to service car was excellent. Overall experience was great! More

by hhbrodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My guy this time? Don’t know his name., Joseph An, Gaby Byrd
Apr 13, 2022 -

First Texas Honda responded

We're thrilled to know that your visit went smoothly and that you left feeling 100% satisfied! Thank you for your support and we'll see you next time. :) - The Team at First Texas Honda

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