First Texas Honda
Austin, TX
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Excellent experience As a single woman purchasing a vehicle often in the buying process of a vehicle the sales person talks down to you because you are a female. This wa As a single woman purchasing a vehicle often in the buying process of a vehicle the sales person talks down to you because you are a female. This was not the case with Steve Carter he treated me with respect and was excellent to deal with. In fact, we had a lively discussion about a number of things including his music . He answered all my questions and explained the workings of my new vehicle in detail. During the buying process he kept me informed as my vehicle was on back order. All the people I came in contact with were very friendly. I would recommend First Texan Honda and Steve Carter to anyone looking to purchase a vehicle. More
Great! GREAT! Everyone was excellent! The service and the work done was superb - I am very, very impressed with the repairs, the care, the support, the com GREAT! Everyone was excellent! The service and the work done was superb - I am very, very impressed with the repairs, the care, the support, the communication, and how well-bred the staff is!!! I don't know everyone's names, but each person who helped me is very special! I was in wonderful grace. You are deeply appreciated! Thank you so very, very much! More
I feel cared for when I bought a used Honda Civic I felt cared for when I bought a 2012 used Honda Civic from First Honda. I recently had a safety concern in the last 6 weeks because all four of my ti I felt cared for when I bought a 2012 used Honda Civic from First Honda. I recently had a safety concern in the last 6 weeks because all four of my tires kept losing the adequacy of their air pressure. I took my car to the Service area of First Honda where my tires were examined for leaks. They were leak-free. The problem lay with my filling station person who had three times not put the appropriate amount of air in my tires. I also learned that the Honda system is very sensitive to decreased tire pressure and will alarm. The alarm was bright and could not be ignored. Now I know about how that air pressure system works, thanks to First Honda. They inflated my tires and assured me. I needed both. More
1st car service After buying my 2015 Honda Accord i fell in,love with this dealership and the staff's friendliness. My first service came up and needing an oil ch After buying my 2015 Honda Accord i fell in,love with this dealership and the staff's friendliness. My first service came up and needing an oil change and tire rotation it was awesome how Jesse got me squared away quickly and accepted the discount coupon and best of all a free car wash who couldn't beat that deal? The wait on it was totally worth it only an hour wait in the lounge with ice tea and iced chai latte. I love the environment and not having to be stressed out and the express advisor calling me rather than running back and forth from building to building. Will be coming back again, so with the visit and the staff friendliness. More
No Hassle, No Haggle is true! My husband and I knew exactly what we wanted when we went to purchase our Honda Pilot. We talked to a few dealerships in the Dallas/Ft. Worth area an My husband and I knew exactly what we wanted when we went to purchase our Honda Pilot. We talked to a few dealerships in the Dallas/Ft. Worth area and felt like we were being "nickel and dimed", especially with accessories. We'd agree to a price, and half an hour later get a call that another accessory had been added and the price went up. It was super stressful! Then we found First Texas Honda had what we wanted in stock, called and spoke with Aaron DuBoise, and told him we basically wanted to walk in with a check (for an agreed upon price), and walk out with the car we saw online. And that's just what we did! Aaron was laid back, answered all of our questions, walked us through the entertainment and Bluetooth functions, and not once did he try to sell us on anything we didn't want. The test drive was so helpful. It would have taken me a week to understand the features Aaron showed us in the 3 mile drive. When it came to accessories, Julia Dale was very helpful and clear in explaining the accessory options, but not high pressure at all. We ended up getting a couple accessories (protective exterior/interior chem coat, and floor mats). Overall, we're so pleased with the experience we had at First Texas Honda, especially with Aaron and Julia. It's only been a day, and we're already recommending the dealership and Aaron DuBoise to everyone we show the new car too! More
Great car buying experience We bought a new Honda Accord from John Fisher a few weeks ago, and were extremely pleased with the service! John was friendly, professional, and made We bought a new Honda Accord from John Fisher a few weeks ago, and were extremely pleased with the service! John was friendly, professional, and made sure we got what we were looking for. We have now bought two cars from first Texas Honda and would recommend them to anyone for fast, no-stress car buying! More
Excellent service Service department is fast, lower price than other dealers in area. Very nice waiting area and staff. I will definitely be using this dealer for servi Service department is fast, lower price than other dealers in area. Very nice waiting area and staff. I will definitely be using this dealer for service and repairs in the future. More
Outstanding Service ***** GREAT SALES SKILLS TO LINDA GLASS ***** I have purchased my two previous cars from First Texas Honda. I went into the dealership, with an inte ***** GREAT SALES SKILLS TO LINDA GLASS ***** I have purchased my two previous cars from First Texas Honda. I went into the dealership, with an interest to purchase a vehicle, and Linda went above and beyond to get me into a vehicle. We applied for loans, and received bad APR rates, which was not her fault but a reflection of my credit. I told her I would return when my credit had improved and did so. I called her again, and went into the dealership. I told her what I had been approved for, and what I wanted. The first car we drove, was the one. Linda knew exactly what I wanted, and spoke to me like a person. The first one she showed me is the one I purchased. A brand new 2015 Honda Civic EXL-Nav I have told many people about First Texas Honda, and the great service they provide. She is a huge asset to your team! I will continue to do service with First Texas Honda, as well as use LINDA GLASS as my sales rep when I need anything with my vehicle. KUDOS TO LINDA ***** EMPLOYEE More
Courteous, efficient, capable On one occasion, i came in with a burned out low beam bulb and the service employee volunteered to replace it for me at no cost. They also give free On one occasion, i came in with a burned out low beam bulb and the service employee volunteered to replace it for me at no cost. They also give free car washes. What's not to like? More
Quick and friendly service Everyone was super knowledgeable, quick to help, and communicative about the problem (nail in tire). End to end service took less than an hour, and th Everyone was super knowledgeable, quick to help, and communicative about the problem (nail in tire). End to end service took less than an hour, and the cafe style waiting area made time pass even more quickly! Service with competence and a smile - something rare in the industry. Thanks! More