First Texas Honda

Excellent Customer Service The First Texas Honda team is amazingly very professional, courteous and accommodating. I just moved to the Austin area and I think I've found my dea The First Texas Honda team is amazingly very professional, courteous and accommodating. I just moved to the Austin area and I think I've found my dealership. Jay is simply awesome! More

Quick, Effieient, Effective I've used this dealer for all my repair needs and it is always a positive experience. They have a very efficient, high quality service process. The I've used this dealer for all my repair needs and it is always a positive experience. They have a very efficient, high quality service process. The waiting area is awesome--refreshments, kids' play area, etc. Even a staff person there to provide assistance. Highly recommended. More

my new car purchase was amazing! John Fisher was my guide for my new car purchase. His friendly manner and knowledge of the process was a breath of fresh air. All of the employees I John Fisher was my guide for my new car purchase. His friendly manner and knowledge of the process was a breath of fresh air. All of the employees I encountered were patient in answering my questions. I highly recommend this dealer for your new car purchase. I am so pleased with the staff and my experience was delightful. Thank you! More

Order a vehicle The order of my HRV was simple, my salesman keep me update of the manufacture periodically, I am very please of the vehicle I have brought. The order of my HRV was simple, my salesman keep me update of the manufacture periodically, I am very please of the vehicle I have brought. More

Car was brought in I was immediately provided service. My service rep Craig Sager did an outstanding job explaining the problem getting it corrected. This dealership focuses on customer service and does it My service rep Craig Sager did an outstanding job explaining the problem getting it corrected. This dealership focuses on customer service and does it well. More

I would highly recommend this one stop shop This was hassle-free shopping for a new car. I was treated fairly and courteously. I like the fact that there were no hidden agendas. I left the deale This was hassle-free shopping for a new car. I was treated fairly and courteously. I like the fact that there were no hidden agendas. I left the dealership feeling as a valued customer. I highly recommend first Texas Honda. More

Best Car Buying Experience We were planning to buy a used vehicle elsewhere until we discovered First Texas Honda had the same vehicle brand new for less money, adjusted for mi We were planning to buy a used vehicle elsewhere until we discovered First Texas Honda had the same vehicle brand new for less money, adjusted for mileage on the used vehicle ($575 total). Our sales person was no pressure and more like a friend showing us cars he liked. Very positive experience buying a great vehicle. More

Friendly, Efficient and Excellent Honda Service Thank you, to First Texas Honda, and most especially to Natasha and Jay (Service) and to Maria (Customer Relations). Thank you, too, to all of the Thank you, to First Texas Honda, and most especially to Natasha and Jay (Service) and to Maria (Customer Relations). Thank you, too, to all of the First Texas Honda staff for ensuring that my CRV is once again operating smoothly and safely. I really appreciate all of your considerate efforts as well as the availability of a loaner vehicle, which was very convenient and helpful. First Texas Honda will always be my 'first' choice whenever my CRV needs any future service, for as long as I am here in Austin. More

Never mentioned oil consumption I used this dealership for scheduled service through the warranty period on a 2013 Accord EX-L 4-cylinder. When I went to perform my first oil change I used this dealership for scheduled service through the warranty period on a 2013 Accord EX-L 4-cylinder. When I went to perform my first oil change warranty end, there was not even oil on the dipstick. I suspected at first that they did not change the oil at all on the last service. Now closely monitored, I see the vehicle consuming 3/4 quart or more for every 30% of the oil life. That means every time I took the car in for service it had no oil on the dipstick. Either they hid the issue or do not have a diligent service program. I was left in the dark about this issue, and now the car is out of warranty. They never offered to investigate the issue. For comparison, I can run my Toyota Tundra on the same synthetic oil for a full year with no loss. Friendly smiles never replace honesty, and I feel scammed. UPDATE: The dealer Service Director contacted me immediately after posting this review. He offered to provide an oil consumption test despite the car being out of warranty, and that test is now underway. Although this issue should have been found in regular service, at least they are trying to make good on the situation. Ultimately, Honda will need to decide whether or not the issue will be corrected as warranty repair. It will be several thousand miles before the test is concluded, so situation still TBD. In the meantime, I've raised scores to reflect the dealership willingness to work on the issue. More

Helpful Sales Stafff Had a great experience with the sales staff. Unfortunately, their price for the vehicle was higher than what we eventually paid in San Antonio. BUT, Had a great experience with the sales staff. Unfortunately, their price for the vehicle was higher than what we eventually paid in San Antonio. BUT, they were honest, thoughtful and very patient with us during the buying process. Really liked Shawn Hert!!! Great sales guy! More