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First Texas Honda
Austin, TX
2,669 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,669 reviews
February 14, 2016
Excellence,Reliable and Professional. I was looking for Honda CR-V, Jeff was prompt in updating me when there was a change in price, he ensures his customers are satisfied. He is friendly I was looking for Honda CR-V, Jeff was prompt in updating me when there was a change in price, he ensures his customers are satisfied. He is friendly and kind to answer all questions. I booked my car on my first visit and confident that Jeff/first texas are good in customer relationship. He was so helpful and cleared my emergency service query after office hours which shows the service quality they provide to their customers. Thanks Jeff for all your service excellence and your work is much appreciated. - Venkat. More
by Venkat
Employees Worked With
Jeffery Cox
February 02, 2016
Ryan was great and found a car we love The experience was great Ryan was great, we were able to get a car we love and have a peace of mind knowing that we can trust it.Being able to get a w The experience was great Ryan was great, we were able to get a car we love and have a peace of mind knowing that we can trust it.Being able to get a warranty on a used car was great.my wife and I could not be happier.Thank you First Texas Honda More
by Smart61
Employees Worked With
Chris Dugas, Ryan Blazic
January 27, 2016
Excellent customer service David Cabrera remembered me from my previous visit. Took care of my service work and took the time to go over it with me. Kind, courteous and over all David Cabrera remembered me from my previous visit. Took care of my service work and took the time to go over it with me. Kind, courteous and over all helpful. The mechanic that serviced my car was awesome. I have recommended several of my family and friends and will continue to do so. A. Sanchez More
by Hondachic
Employees Worked With
David Cabrera
January 24, 2016
Great experience and very friendly Came in for a manufacturer defect on my civic and Anthony was very friendly and helpful. The service was quick with no issues. When I came in to pick Came in for a manufacturer defect on my civic and Anthony was very friendly and helpful. The service was quick with no issues. When I came in to pick up my car, people were quickly to help me to get on my way. More
by Kim2002
Employees Worked With
Anthony Herrera
January 19, 2016
Quick oil change We just moved into Austin, we needed a quick oil change, they got us in right away. We waited in comfort in they well furnished waiting room. The oi We just moved into Austin, we needed a quick oil change, they got us in right away. We waited in comfort in they well furnished waiting room. The oil change took about an hour, and we were on our way. Thanks, David & Connie More
by David
Employees Worked With
David Cabrera
December 30, 2015
Great experience From walking in the door to leaving it was seamless. No hassle. Aaron had a great disposition and really made it simple and straightforward. Same for From walking in the door to leaving it was seamless. No hassle. Aaron had a great disposition and really made it simple and straightforward. Same for Chris with finalizing the paperwork at the end. Two thumbs up. I'll buy another car here. Thanks Aaron. More
by Blake
Employees Worked With
Chris Dugas, Aaron DuBoise
December 17, 2015
Sold used car with current recall- able to crash at any time They sold me a Jeep 2013 Grand Cherokee used in October of 2015. February 2015, Jeep sent out a recall for a "the totally integrated power module (tip They sold me a Jeep 2013 Grand Cherokee used in October of 2015. February 2015, Jeep sent out a recall for a "the totally integrated power module (tipm) contains an internal fuel pump relay that could operate intermittently or fail without warning. An intermittent or failed fuel pump relay could cause the engine to stall while driving and cause a crash without warning". They did not fix the issue, nor did they warn me about a current recall on the vehicle I was about to purchase. I finally found this issue out 3 months later after checking with the local Jeep dealer. When I called to complain about the unethical behavior of selling a known defective and harmful vehicle that could have cost people their lives, they were not willing to assist at all. Completely appalled and outraged. More
by mikeodeezy
Employees Worked With
Beau Barrett
December 15, 2015
Express Oil Change As usual. the service staff that assisted me was great. I felt like I was visiting friends when I brought my car in for an oil change. If you take c As usual. the service staff that assisted me was great. I felt like I was visiting friends when I brought my car in for an oil change. If you take care of your Honda, you will rarely have any real problems. I really like the Express Notification device, paying and then getting your car. Neat operation. As usual the break area (coffee and roll) were superior. Isaac, my service person was extremely pleasant and nice. I do not take my Honda to anyone else for service because when I bring it to you, I feel it is done right. thanks for the great service and staff. Weldon Berry More
by weldonberry
Employees Worked With
Isaac Olivarez
December 06, 2015
GA062418 . All reps were wonderful! Customer service the best. Fair, informative, friendly, and gave us a wonderful deal on our beautiful new honda! Trade in ext All reps were wonderful! Customer service the best. Fair, informative, friendly, and gave us a wonderful deal on our beautiful new honda! Trade in extremely fair. Great group of sales people. Would highly recommend! More
by Carguy chuck 123
Employees Worked With
Aaron DuBoise, Roderick Young
November 24, 2015
Oil change and overall check up this month. Last month they I am loyal to First Texas Honda not only because I love my 2005 CVR but because their service department is always a good experience. They listen. I am loyal to First Texas Honda not only because I love my 2005 CVR but because their service department is always a good experience. They listen. They are extremely helpful. The waiting area at the new site is not quite as luxurious as on Koenig but it is still nice. More
by K DRE
Employees Worked With
Trudy Adams, Jesse Velazquez
