
First Texas Honda
Austin, TX
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Used car experience Joe is An understanding person who will work with you. Even though the car I was considering was already sold -He was very patient with me ( I had som Joe is An understanding person who will work with you. Even though the car I was considering was already sold -He was very patient with me ( I had some Sr. Citizen "moments' earlier). Thanks Joe, Greg More
Excellent Andre was helpful and courteous. We ended up finding the absolute best Honda Odyssey. The model and color were exactly what I what I was looking for. Andre was helpful and courteous. We ended up finding the absolute best Honda Odyssey. The model and color were exactly what I what I was looking for. Well done. More
Superior Experience I was very impressed with the professional attitude at First Texas Honda. At first I got a little bit higher quote compared to other dealers in Dallas I was very impressed with the professional attitude at First Texas Honda. At first I got a little bit higher quote compared to other dealers in Dallas. First Texas Honda then matched the least written offer. I highly recommend First Texas Honda, sales associate Ross Brown and Finance manager Chris Morton. If I were you and need to purchase a Honda, First Texas Honda is the place. No second thoughts. More
Andrew D. was Excellent in helping me out I came here with a specific car in mind and Andrew did a great job of showing me the features on the new Honda Civics. He handled my trade-in easily I came here with a specific car in mind and Andrew did a great job of showing me the features on the new Honda Civics. He handled my trade-in easily and gave use plenty of time to look at several vehicles, pair my phone to try it out, etc... After choosing and buying a car, Andrew took the time to go over the various features on it and was very patient with me on trying them out. Where Andrew went above and beyond was helping me navigate the warranty process and helping me get the right warranty for my situation keeping the sales manager in check/getting things done. Thank you Andrew we appreciate it. Andrew I give 5 stars. First Honda sales, I knock one off one for not providing all available warranty options/pricing during closing/not being completely transparent. Andrew helped resolve this for us, so I give him a big thumbs up and would buy from him again if I needed another Honda. I also thank Diane for cranking out some last second paper work. More
Most excellent. Friendly, helpful staff on phone and in the service center. Good location and nice roomy building. Comfortable chairs and waiting area. Coffee, tea Friendly, helpful staff on phone and in the service center. Good location and nice roomy building. Comfortable chairs and waiting area. Coffee, tea, and other refreshments available. Competent maintenance staff. Overall good experience. More
happy wife My wife was really please with her purchase and great customer service. Andre was very helpful and friendly. It made it easier to finalized the purcha My wife was really please with her purchase and great customer service. Andre was very helpful and friendly. It made it easier to finalized the purchase of the car. More
Happy we went to First Texas Honda! We went in pretty sure we wanted a new Honda but not at all sure which one. Mike did a good job helping us select the right one for us. Happy with our We went in pretty sure we wanted a new Honda but not at all sure which one. Mike did a good job helping us select the right one for us. Happy with our new Honda. More
Great Experience Despite the fact that we told Jorge we were just in the exploratory phase of our search, Jorge very patiently explained all the features on the new Pi Despite the fact that we told Jorge we were just in the exploratory phase of our search, Jorge very patiently explained all the features on the new Pilot. My husband and I both test drove it. Jorge answered all our questions knowledgeably and without making us feel rushed. We don't know yet what we're going to eventually buy, so it was great not having to deal with high-pressure sales tactics. We felt respected as customers. As far as car dealership experiences go, this was one of the best. More
Great help with a difficult choice Mike helped my wife and I with a new car purchase that was our first in 10 years. We went in with 3 different Honda's in mind. It took some time but Mike helped my wife and I with a new car purchase that was our first in 10 years. We went in with 3 different Honda's in mind. It took some time but Mike was patient, informative and very helpful. We made a decision and we love our new Accord! More
A dealership that cares for its customers I was on the market for a new vehicle and saw one at First Texas Honda that I wanted to test drive. I requested information online and was connected t I was on the market for a new vehicle and saw one at First Texas Honda that I wanted to test drive. I requested information online and was connected to a sales consultant the next day. Needless to say Ryan Blazic was pleasant to deal with via email and answered my questions via email before I got to the test drive. He was very approachable and gave me the feeling that he cared about and would work with my needs and concerns. I worked in Sales management a long time ago and service matters the most to me. If you work in the service industry, that is what your priority should be to customers. Ryan earns a 5 star with his knowledge of the product, service and attitude to a customer. I have seen people in sales who like to make up answers. Ryan consulted with his coaches on what he was not familiar with. He worked with me on the details of the numbers and introduced me to his colleagues who were pleasant and helpful in my decisions. Never felt rushed or pressured during the visit. Needless to say, I ended up driving home in the vehicle I came to test drive. I usually do not make decisions or pull the trigger on a purchase like that without discussing with my significant other, but what was offered was too good to pass on. Ryan's attention to detail is what mattered the most to me from the time I stepped on the lot at First Texas Honda, to the time we stepped into our new vehicle and took off. Overall the dealership had a customer-friendly environment, great experience and a great staff who support and care for each other, and I would recommend every to try First Texas Honda - "Take Care of Others by Taking Care of Yourself First" More