First Texas Honda

Great Car-buying Experience! In July of 2016, it was time to turn in my Ford Lease car. My son and I were just browsing at different dealerships, when we spotted an interesting mo In July of 2016, it was time to turn in my Ford Lease car. My son and I were just browsing at different dealerships, when we spotted an interesting model at First Honda. I loved the HRV on the showroom floor! We test drove it, and I fell in love. We were greeted at the desk upon entering. We were not pressured in any way. The purchase experience was smooth, efficient, professionally-handled, and expedient. Arrangements were made by Honda to return my Ford. Andrew and his partner, Shawn Knodel, are the best! I highly recommend this dealership to interested parties. Nice job! Suzanne Courtney Austin More

Great to work with I've had a couple of rough salesman experiences lately and Andre was a breath of fresh air. He is courteous, respectful and well versed on the honda l I've had a couple of rough salesman experiences lately and Andre was a breath of fresh air. He is courteous, respectful and well versed on the honda line up. I never felt rushed or condescended. I would highly recommend working with Andre if you are in the market for a quality Honda! More

Informative product specialist and welcoming experience My wife and I bought a certified pre-owned 2016 Honda Accord LX in August 2016 from First Texas Honda. We met Product Specialist Karl Lewis while vie My wife and I bought a certified pre-owned 2016 Honda Accord LX in August 2016 from First Texas Honda. We met Product Specialist Karl Lewis while viewing pre-owned Hondas. He was friendly, knowledgeable, and didn't pressure us to purchase a car. The entire process (car selection, test drive, and purchase) proceeded smoothly. In December 2016, just 4 months later, my wife and I considered First Texas Honda for our second car purchase. Although we decided to purchase our second car from another dealership, we will consider First Texas Honda as our first option for future car purchases due to our great experience in the past. More

Great experience!!! I came to this dealer with no experience about car, but Jorge made it simple and comfortable for me. Even though this is my first time working with hi I came to this dealer with no experience about car, but Jorge made it simple and comfortable for me. Even though this is my first time working with him, I know I found the right guy. He was very friendly and patient. I'm very satisfied with this purchase at first honda dealer. The price and service are both good. More

Excellent customer service! Mike was very informative, professional and personable. He did not try to pressure "SELL" me the car, he helped me to make my decision. I would def Mike was very informative, professional and personable. He did not try to pressure "SELL" me the car, he helped me to make my decision. I would definitely recommend him to anyone interested in buying a Honda! I love my new 2017 Civic Hatchback! Thanks to Mike for helping me get it. More

Pilot 2017 Naji, I just wanted to share our experience with buying our new Honda Pilot. First of all, we met John Garza a couple of months ago, when we wer Naji, I just wanted to share our experience with buying our new Honda Pilot. First of all, we met John Garza a couple of months ago, when we were not happy with the Acura MDX services and decided to look into Honda Pilot. John was extremely knowledgeable, he gave us answers to every question we had. We postponed our purchase till the begging of November, till the day 2017 model was released. It took us a while to get the color and the model we wanted( we had our hearts set on grey exterior with black interior), and John made sure we got it. He is a perfect sales representative and a true expert, and we give him A++. You should use John as an example for other sales reps. We also met Jordan English. She was great, and she noticed that we were the type of people, that if you push, we pull, so she didn't. I don't know how she explained to us things, but we got a warranty, which we said, we would not get. Another great member of First Texas Honda team. Jordan and John make a great team, work efficiently, and made our experience smooth and easy. We would like to pass our Thanks to Carlos, he was great explaining and showing the features of our new car. This is our third Honda Pilot, and I hope that is as good to us as the first two. Best, Lina and Alan More

2012 CRV Trade-in I have bought from this dealership before and the customer service was excellent. Jorge was very helpful and accommodating, instead of having to drive I have bought from this dealership before and the customer service was excellent. Jorge was very helpful and accommodating, instead of having to drive back up ( I live out of town) to get my new car windows tinted , he arranged for it to be done that day. I really appreciated that because I would have had to re-arrange my work schedule. More

Pleasant experience On our first trip, we found the right car and Mr. Steedley took us through the steps and next thing you know we drove the car out the dealership. We h On our first trip, we found the right car and Mr. Steedley took us through the steps and next thing you know we drove the car out the dealership. We had a wonderful experience there and I'm sure if I need another car, I'll visit Mr. Steedley again. I had the pleasure of meeting other staff members as well and everyone we met was courteous. More

Highly recommended. I should wait and write this review when I have more time, but I don't want to let the opportunity pass to share my endorsement of this young man and I should wait and write this review when I have more time, but I don't want to let the opportunity pass to share my endorsement of this young man and the team around him at First Texas Honda. I happened upon considering the Honda Pilot only because we picked up our packets for the 2016 Turkey Trot in the back of the dealership. I was in the market when we stopped by, though I was pretty much decided that I would be trading in my Ford for another Ford. I was just waiting for the 2017 (with Apple CarPlay) to arrive before making the purchase. My first visit to the dealership had me curious to learn more about the cars, because I kinda wanted to do business with the dealer. The entire staff is friendly, welcoming and seem genuinely happy to be there. The dealership is unique and inviting compared to all the others I've visited in the region (and over the past decade I've bought 8 cars locally for my wife and myself.) While that first visit had me curious, I was still planning to stick to my plan. But, I stopped in to more seriously explore the Pilot before I made my purchase from Ford. First Texas Honda was very busy that day, so the sales person I originally met when I picked up my Turkey Trot packet, was delivering two cars and I got paired up with Jorge. We were like each other's "leftovers" on the day before Thanksgiving. I was expecting to deal with someone else, and he probably hoped to be working with someone who MIGHT actually buy a car from him. I told him pretty quickly that I was just checking out an alternative option before making my Ford purchase. I also told him that I wanted the 2017 model (if at all) to get Apple CarPlay. (note: every other dealership I talked to except one --and I visited four in the past couple months-- disregarded this key feature I was after and tried to push vehicles that they had in inventory. First Texas Honda listened to me. It was awesome.) Even though I had to have seemed like a waste of time (they didn't have the vehicle I wanted and I was heavily leaning toward buying another Ford), Jorge cheerfully got to know me, my wants, chatted about the car and indulged my every question. He was candid when he didn't know an answer, and we learned together. This is a fundamental component of a pleasant shopping experience-- that both parties be real with each other. I can't stand "salespeople." We spent a good amount of time together looking at the 2016, and I was seriously considering waiting for the 2017 Pilot. I was going to have some serious soul searching to do... and I was really loving the dealership enough that if all else was equal, I was probably going to buy my first ever Honda. When we both discovered later in the day that the 2017s had JUST arrived, it seemed like fate. Within a few hours, the dealership prepped the Pilot, and I went home that night a new member of the First Texas family. For the same price I would have paid, I am driving a more upscale vehicle, and I have a new relationship with a dealership that makes me feel welcome and appreciated. Plus- the cold brew at the coffee bar is absolutely delicious!! I can't wait for my first scheduled service :-) Thanks Jorge! Cheers! Jim More

Excellent experince I visited a Honda dealership for the first time, just wanted to mention I had very good experience with Nathan. He has good knowledge on the car and h I visited a Honda dealership for the first time, just wanted to mention I had very good experience with Nathan. He has good knowledge on the car and he explained everything in very detail. He was very polite and friendly. Even though I didn't buy the Honda this time, Honda will be my first choice next time when I change my Rav4. I want to thank Nathan again for the great experience I had. More