Back

First Texas Honda

Austin, TX

4.7
2,686 Reviews

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,686 reviews

June 15, 2022

Carlos was able to Shepard my car through multiple technicians to deliver my car to me in a timely manner! More

by Fme3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 16, 2022 -

First Texas Honda responded

Fme3, thank you for supporting what we do here and for sharing some kindhearted words for Carlos! It brings us joy knowing that our team did such a fantastic job during your experience. :) - The Team at First Texas Honda

June 10, 2022

Fantastic support! Carlos kept me informed all through the process and made really good recommendations. More

by heybeerrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bond, Carlos Cortez
Jun 10, 2022 -

First Texas Honda responded

Heybeerrunner, this kind of feedback makes us so happy! Thank you so much for your kind sentiments towards Carlos, we'll be sure to pass them along to him. Your support means everything to us, and we hope to have the opportunity to assist you again in the future! :) - The Team at First Texas Honda

June 10, 2022

Great service, Carlos provided great service and I was informed every step of the way More

by anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Jun 13, 2022 -

First Texas Honda responded

Anthony, we can't thank you enough for taking a moment to leave these supportive and encouraging words for Carlos! It was a joy being able to assist you, and we hope you'll be back again in the future. :) - The Team at First Texas Honda

June 10, 2022

Anthony Raglin was exceptionally helpful and efficient. He also went the extra mile in delivering my car to a mobility business. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Anthony Raglin, Don Dahlstrom
Jun 10, 2022 -

First Texas Honda responded

Ian, thank you for taking a moment to share some positivity for Anthony and the rest of the team! It was a pleasure being able to assist you in finding an awesome new vehicle. Congratulations, and welcome to the FTH family! :) - The Team at First Texas Honda

June 09, 2022

Great experience overall, clean lobby with internet and cafe, good place to work while you wait. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Jun 09, 2022 -

DB responded

Great experience overall, clean lobby with internet and cafe, good place to work while you wait.

June 08, 2022

Very professional and efficient. Thorough explanation. Respectful and accomodating. Comfortable accomodations while waiting. Good service. More

by lweger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jun 08, 2022 -

First Texas Honda responded

Thank you for taking a moment to let us know how your experience went! We feel so lucky to have supportive clients like yourself. :) - The Team at First Texas Honda

June 07, 2022

I purchased a new Honda Accord from First Texas Honda. Excellent dealership. They made everything easy to do. Friendly people. Love my new Accord! More

by pivotal_suspect06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky, Kenneth Hall, Yelena Smirnova
Jun 08, 2022 -

First Texas Honda responded

It makes us so happy to see that you had a great experience with us! Congratulations on your awesome new Accord, and thank you so much for choosing us. If there is anything you need in the future, we're always here for you! :) - The Team at First Texas Honda

June 04, 2022

First Texas Honda keeps the customer first. Top rated dealership and service department that work to make sure all your needs are met. They keep you apprised each step of the way. More

by jenn.jones#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Jun 06, 2022 -

First Texas Honda responded

Jenn, we couldn't have said it better ourselves! Thank you for sharing some kind feedback for our team, your support means everything to us! :) - The Team at First Texas Honda

June 02, 2022

Bought my car from this dealership, was an easy process. Service is great, when you get the right service advisor. Zach Clark communicated with me what the status on my vehicle was, and when parts were goin More

by USSDemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark, Luis Garduno
Jun 02, 2022 -

First Texas Honda responded

Thank you so much for leaving this thoughtful and kindhearted review for us! It makes us proud to see that Zach and Luis were able to take great care of you and your vehicle while you were here. Our team strives to exceed every guest's expectations from start to finish, so I hope you will contact me directly at Timothy.Shook@cagaustin.com if there is anything else we could have done to make your experience 5-star worthy. Thank you again, and have a great rest of your week! :) - Timothy Shook, COO

May 29, 2022

I was treated with respect and I felt comfortable with the information I was provided. More

by Tammyfos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
May 30, 2022 -

First Texas Honda responded

Thank you for the impeccable review, Tammy! We're beaming with joy knowing that your experience was nothing short of perfection. :) - The Team at First Texas Honda

...
23
...