First Texas Honda
Austin, TX
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Great Service Jay did a super job of scheduling several service items along with 2 air bag recall replacements. The staff did excellent work and finished the jobs a Jay did a super job of scheduling several service items along with 2 air bag recall replacements. The staff did excellent work and finished the jobs ahead of schedule. Also, the free rent car allowed me to complete three business calls while my Honda CRV was being repaired. More
My experience with a fine auto dealership ! Mr. Broderick was a true gentleman; My 2016 Honda Accord is the best car I have ever owned ; First Texas Honda is a dealership that gives a car owner Mr. Broderick was a true gentleman; My 2016 Honda Accord is the best car I have ever owned ; First Texas Honda is a dealership that gives a car owner confidence in doing business with it ! More
Great Car-buying Experience! In July of 2016, it was time to turn in my Ford Lease car. My son and I were just browsing at different dealerships, when we spotted an interesting mo In July of 2016, it was time to turn in my Ford Lease car. My son and I were just browsing at different dealerships, when we spotted an interesting model at First Honda. I loved the HRV on the showroom floor! We test drove it, and I fell in love. We were greeted at the desk upon entering. We were not pressured in any way. The purchase experience was smooth, efficient, professionally-handled, and expedient. Arrangements were made by Honda to return my Ford. Andrew and his partner, Shawn Knodel, are the best! I highly recommend this dealership to interested parties. Nice job! Suzanne Courtney Austin More
Informative product specialist and welcoming experience My wife and I bought a certified pre-owned 2016 Honda Accord LX in August 2016 from First Texas Honda. We met Product Specialist Karl Lewis while vie My wife and I bought a certified pre-owned 2016 Honda Accord LX in August 2016 from First Texas Honda. We met Product Specialist Karl Lewis while viewing pre-owned Hondas. He was friendly, knowledgeable, and didn't pressure us to purchase a car. The entire process (car selection, test drive, and purchase) proceeded smoothly. In December 2016, just 4 months later, my wife and I considered First Texas Honda for our second car purchase. Although we decided to purchase our second car from another dealership, we will consider First Texas Honda as our first option for future car purchases due to our great experience in the past. More
Great to work with I've had a couple of rough salesman experiences lately and Andre was a breath of fresh air. He is courteous, respectful and well versed on the honda l I've had a couple of rough salesman experiences lately and Andre was a breath of fresh air. He is courteous, respectful and well versed on the honda line up. I never felt rushed or condescended. I would highly recommend working with Andre if you are in the market for a quality Honda! More
Great experience!!! I came to this dealer with no experience about car, but Jorge made it simple and comfortable for me. Even though this is my first time working with hi I came to this dealer with no experience about car, but Jorge made it simple and comfortable for me. Even though this is my first time working with him, I know I found the right guy. He was very friendly and patient. I'm very satisfied with this purchase at first honda dealer. The price and service are both good. More
Excellent customer service! Mike was very informative, professional and personable. He did not try to pressure "SELL" me the car, he helped me to make my decision. I would def Mike was very informative, professional and personable. He did not try to pressure "SELL" me the car, he helped me to make my decision. I would definitely recommend him to anyone interested in buying a Honda! I love my new 2017 Civic Hatchback! Thanks to Mike for helping me get it. More
Pilot 2017 Naji, I just wanted to share our experience with buying our new Honda Pilot. First of all, we met John Garza a couple of months ago, when we wer Naji, I just wanted to share our experience with buying our new Honda Pilot. First of all, we met John Garza a couple of months ago, when we were not happy with the Acura MDX services and decided to look into Honda Pilot. John was extremely knowledgeable, he gave us answers to every question we had. We postponed our purchase till the begging of November, till the day 2017 model was released. It took us a while to get the color and the model we wanted( we had our hearts set on grey exterior with black interior), and John made sure we got it. He is a perfect sales representative and a true expert, and we give him A++. You should use John as an example for other sales reps. We also met Jordan English. She was great, and she noticed that we were the type of people, that if you push, we pull, so she didn't. I don't know how she explained to us things, but we got a warranty, which we said, we would not get. Another great member of First Texas Honda team. Jordan and John make a great team, work efficiently, and made our experience smooth and easy. We would like to pass our Thanks to Carlos, he was great explaining and showing the features of our new car. This is our third Honda Pilot, and I hope that is as good to us as the first two. Best, Lina and Alan More
2012 CRV Trade-in I have bought from this dealership before and the customer service was excellent. Jorge was very helpful and accommodating, instead of having to drive I have bought from this dealership before and the customer service was excellent. Jorge was very helpful and accommodating, instead of having to drive back up ( I live out of town) to get my new car windows tinted , he arranged for it to be done that day. I really appreciated that because I would have had to re-arrange my work schedule. More
Pleasant experience On our first trip, we found the right car and Mr. Steedley took us through the steps and next thing you know we drove the car out the dealership. We h On our first trip, we found the right car and Mr. Steedley took us through the steps and next thing you know we drove the car out the dealership. We had a wonderful experience there and I'm sure if I need another car, I'll visit Mr. Steedley again. I had the pleasure of meeting other staff members as well and everyone we met was courteous. More