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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

February 13, 2017

Best new car buying experience ever This dealership completely takes the stress out of buying a new car. They are professional, friendly, knowledgeable and fair. I will always by Hondas More

by Kimrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown is phenomenal. Fun to deal with, a great no-pressure salesman., Ross Brown
Feb 28, 2017 -

First Texas Honda responded

This is exactly what we hope to hear from every customer who visits us! We want to make the car-buying experience as pleasant and hassle-free as possible. Thanks so much for taking notice and we'll be here for you when we need us next time. :) -The Team at First Texas Honda

February 13, 2017

Airbag Replacement Recall I had to take my car in for an airbag replacement recall issue. They were professional and helpful and I was given a free loaner for the day. Everyt More

by TotalRecall
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Feb 28, 2017 -

First Texas Honda responded

We're so happy to hear that your visit went smoothly. We know that recalls can be a pain, which is why we do our best to make the visit painless and even pleasant. :) Thank you so much for the review and happy cruising! -The Team at First Texas Honda

February 11, 2017

Great Service! Wonderful People First Texas Honda is amazing. I have been repeatedly impressed with the service managers and the entire atmosphere at First Texas. I rarely need to ta More

by Mattmandeluxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cabrera
Feb 28, 2017 -

First Texas Honda responded

We're so grateful for the kind words, Matt! We know that you have options for maintaince and repairs and we are tremendously happy you've picked us. It's great customers like you that make our jobs so great! Happy cruising. :) -The Team at First Texas Honda

February 10, 2017

excellent service Robert Brown was an excellent interface with the service department; informative and knowledgable and good at keeping me apprised of the status of my More

by S2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Robert Brown
Feb 28, 2017 -

First Texas Honda responded

Thank you for taking the time to let us know how we are doing. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers and it sounds like Robert hit the mark! We appreciate you helping to spread the good word about our dealership and look forward to seeing you next time. -The Team at First Texas Honda

February 07, 2017

Nice crew Very positive 1st experience buying here. Friendly, fast and comfortable. I'll definitely buy from them again if a Honda is what I'm after. More

by Jamayka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin D, Mike Broderick, Chris Morton
Feb 27, 2017 -

First Texas Honda responded

We appreciate the kind words, Jamayka! Congratulations on the purchase and welcome to the First Texas Honda family. :) We hope that this is not the last time we see you and until then, happy cruising! -The Team at First Texas Honda

February 05, 2017

First rate, well-trained people. Excellent vehicles. Specialist Alex Herrera helped me find and select the Civic that best fit my needs. His manner was calm, informative, and allowed me room to consider More

by urban hills roadie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Herrera
Feb 27, 2017 -

First Texas Honda responded

From the start, we have made it our mission to hire talented individuals like Alex who can adapt to each customer. We want everyone to have the same tailored experience that you did and find the best car for their needs! Thank you so much for taking the time to share your experience in the form of a review and we wish you all the best. -The Team at First Texas Honda

February 05, 2017

Great experience, Liz made it fun. Came in and bought a car in about an hour. That was great because I hate waiting. Financing was easy too. More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz fine
Feb 27, 2017 -

First Texas Honda responded

We're glad to hear that we could exceed your expectations and make the visit a smooth one! Thank you so much for the review and happy cruising. -The Team at First Texas Honda

February 05, 2017

Excellent service Once again, after many years of excellent service, First Texas Honda sustains their top rating. Aaron, Ben, Robert, John, and Larry all provided excel More

by Susanhmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Ben, Robert, John, Larry - all fantastic!!!!
Feb 27, 2017 -

First Texas Honda responded

Thanks to you too, Susan! We appreciate you taking the time to share your visit with us in the form of a review. We work hard to hire friendly, professional, and quality employees who can provide the highest level of service to our customers. It's great to hear that our efforts have not gone unnoticed! Thank you again and we wish you the best. -The Team at First Texas Honda

February 03, 2017

Good buying experience We dealt with Sales associate Alex Herrera during the car buying process. He was extremely helpful during the entire period, was always polite and che More

by rush99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera
Feb 27, 2017 -

First Texas Honda responded

We beam with pride reading reviews like yours! From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile, just like Alex. Congratulations on the purchase and we hope to see you again in the future! -The Team at First Texas Honda

February 02, 2017

I am always treated very nice and professional. It is always a pleasure to bring my car in. From the moment I bring it in to the moment the car is done is a pleasurable experience. All the employe More

by cecmor01
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
DJ (SERVICE) AND DAVID (FINANCE)
Feb 27, 2017 -

First Texas Honda responded

Thanks so much for the kind words, Cecily! We do our best to make service visits pleasant rather than a chore. We appreciate you taking notice. :) Happy cruising and we'll see you next time! -The Team at First Texas Honda

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