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First Texas Honda

Austin, TX

4.8
2,669 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,669 reviews

January 13, 2017

Great Service, Great Car After having a frustrating experience at Toyota, I went and saw Andre at Honda and the difference between the two places was immediately apparent. And More

by Christian31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jan 26, 2017 -

First Texas Honda responded

Thank you for giving us such high marks, Christian. We are constantly hard at work to deliver the best possible products and experiences. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We train and coach around a culture of empowerment, kindness and quality, and want everyone in our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going! We can't wait to serve you again. -The Team at First Texas Honda

January 10, 2017

Very pleased with First Texas Honda Service Center Quick service and my service tech AJ was great. They treat you like you are their best customer even if it's only an oil change and inspection. The More

by msbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 27, 2017 -

First Texas Honda responded

We train and coach around a culture of kindness and quality, and want everyone in our team to feel equipped to serve you as if you are family, no matter what service you're here for! We appreciate you taking notice and look forward to serving you again next time. :) -The Team at First Texas Honda

January 08, 2017

A 5-star experience An enjoyable car-buying outing may seem like an oxymoron but mine was just that. all three gentlemen who participated did solid jobs. I will continue More

by Paul70
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry I did not remember the manager. , Yasha Rodin, Cres Celestino
Jan 31, 2017 -

First Texas Honda responded

Paul, we're beyond thrilled to hear that we could exceed your expectations. We do our best to set ourselves apart and provide the best experience possible in our market. We appreciate you taking notice and we can't wait to see you next time! -The Team at First Texas Honda

January 08, 2017

Consistently fine service for our Honda Accords First Texas Honda has been our dealership and maintenance service provider since 1982 when we purchased our first Honda--a 4 door Accord. Our Hondas More

by Texas Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall the name of the male cashier who was very helpful and courteous, Anthony Herrera
Mar 03, 2017 -

First Texas Honda responded

Margaret and Lee, first and foremost we want to thank you for you dedicated patronage throughout the years. It's support from customers like you that have allowed us to grow and thrive throughout the years and know that it means the world to us. From the beginning, we have taken great pride in hiring talented technicians who are dedicated to serving customers just like you. This review only provides us with your first name and not last name, which is making it difficult for us to find you in our system. We were hoping to get in contact with you directly so that we may offer a humble contribution as a gesture of our appreciation. Please reach out to me directly at rebecca.kish@cagaustin.com or 512-220-0902 x 3264 at your earliest convenience. I look forward to hearing from you and wish you both the absolute best. -Rebecca Kish, First Texas Honda

January 08, 2017

One happy and grateful customer! I had the best experience at this dealership. Greg was awesome and our finance consultant Jordan was the very best. I never ever thought things would More

by jackpot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Jordan English
Jan 27, 2017 -

First Texas Honda responded

We really appreciate that you took the time to share details about your recent visit to our dealership. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. It's so great to hear that we exceeded your expectations! We hope to continue to impress you for your routine maintenance needs in the service center, too. Happy cruising and enjoy! -The Team at First Texas Honda

January 07, 2017

Service experience The service department at this dealership is very helpful, thorough with fast service. DJ did an outstanding job to care for my CRV and I was in and More

by Love your Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Jan 31, 2017 -

First Texas Honda responded

We know that efficient and thorough service is important to our customers, which is why we make it our priority! It is great to know that DJ was able to provide you with the highest level of service. Thank you so much for the compliments and we hope to see you again in the future. -The Team at First Texas Honda

January 07, 2017

Great experience! I felt as though I got a fair deal. The sales associate was friendly and easy to deal with. The dealership did what they said they would do. Overall, More

by Mark17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Cres Celestino
Jan 31, 2017 -

First Texas Honda responded

We really appreciate that you took the time to share details about your recent visit to our dealership, Mark. It's great to hear that we hit the mark and delivered on everything that we promised. We're happy to hear that we were all you expected and more! We hope to have the opportunity to to business again in the future and until we wish you all the best. -The Team at First Texas Honda

January 07, 2017

Uncommonly Awesome Car Buying Experience! Great atmosphere and personable people. Honest & forthright answers from very helpful folks. Coffee Bar is an exceptional idea and worth whatever it More

by dhaiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez, Ryan Blazic, Matthew Walton, Jordan English
Jan 31, 2017 -

First Texas Honda responded

When we read your review we could not help it but smile. Your thoughtful and descriptive review reaffirms that we are heading in the right direction and it helps other community members know what we are all about! We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers, just as you experienced. Thank you for taking the time out of your busy schedule to review our business. We hope you make us part of your regular sales and maintenance routines and we have the privilege to serve you for many years to come. Happy cruising and we wish you the very best! -The Team at First Texas Honda

January 07, 2017

Awesome service department I just purchased my 2nd Honda Pilot and service all 3 of my Honda's at First Texas Honda. They are trustworthy and fair priced. More

by 3Honda family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Jan 31, 2017 -

First Texas Honda responded

We appreciate the great review! Even more so, we appreciate your continued patronage. Dedicated customers like yourself are what make our jobs such a joy! We look forward to serving you next time and many times after. :) -The Team at First Texas Honda

January 07, 2017

GOOD EXPERIENCE I have only had good experiences with this dealership. Everybody is friendly, they have a cool little cafe and they make you free drinks while you wai More

by Robert Rushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, AJ Cuevas
Jan 31, 2017 -

First Texas Honda responded

Thanks so much for the kind words, Robert! We do our best to provide every customer with the same great experiences you've witnessed yourself. We can't wait to see you again and serve you up your favorite coffee beverage. :) -The Team at First Texas Honda

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