First Texas Honda
Austin, TX
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Good buying experience We dealt with Sales associate Alex Herrera during the car buying process. He was extremely helpful during the entire period, was always polite and che We dealt with Sales associate Alex Herrera during the car buying process. He was extremely helpful during the entire period, was always polite and cheerful and went out of his way to offer various choices and provide information. More
I am always treated very nice and professional. It is always a pleasure to bring my car in. From the moment I bring it in to the moment the car is done is a pleasurable experience. All the employe It is always a pleasure to bring my car in. From the moment I bring it in to the moment the car is done is a pleasurable experience. All the employees are nice, courteous, knowledgeable and profession. As you know bringing in a car for service is not something to look forward to, but you all very accommodating and that makes it a pleasurable experience. Thank you, Cecily Moreau More
Friendly Staff It was easy to make an appointment, easy drop off, and quick pick up that afternoon. Each employee I interacted with was friendly and not too pushy ab It was easy to make an appointment, easy drop off, and quick pick up that afternoon. Each employee I interacted with was friendly and not too pushy about additional services. More
Excellent Trudy is a wonderful person to work with. I believe she is an excellent representative of First Texas Honda and knows her job. I intend to use and re Trudy is a wonderful person to work with. I believe she is an excellent representative of First Texas Honda and knows her job. I intend to use and refer First Texas Honda to other Honda owners. More
good experience staff is friendly and attentive. it took a bit while waiting on getting paperwork ready even though car was ready, but good service overall as always. staff is friendly and attentive. it took a bit while waiting on getting paperwork ready even though car was ready, but good service overall as always. More
Good crew Bought a 2005 honda odessey almost 3 months now, I took the van did 2 times transmission oil change which price is lower than other dealers in this ar Bought a 2005 honda odessey almost 3 months now, I took the van did 2 times transmission oil change which price is lower than other dealers in this area for sure--total 63-64 for 4 quarts . The 2nd time that tech told me power pump is leaking. Then I observed the fluid leaking is very severe. So I dropped the car maybe 2 weeks ago --van was found need to replace power pump , high pressure hose . Later need to replace time tensioner . Originally Jay was my service staff , he called me and contacted the warranty place always in time .and gave quotes quickly. Later After work done , Jay was out , Trevor handled the final bill , due to the bill is quite bit as I replaced time belt too-- Trevor did above and beyond took time talk to manager and got a more favorable bill for me-- I appreciate it --Thank you ! Trevor! You make my feeling better with the disappointment of this quick repair bill as I bought it from another big local dealer just on 10/27/16--Judy More
Excellent first oil change in express! Quick and easy !! We will be back for future service visits. Comfortable waiting area and Amazing coffee bar. Thank you for taking care of our Honda! Quick and easy !! We will be back for future service visits. Comfortable waiting area and Amazing coffee bar. Thank you for taking care of our Honda! More
Excellent Service Exceptional and timely service. Trudy was very friendly, helpful and knowledgable. We will definitely return to for our next service and recommend to Exceptional and timely service. Trudy was very friendly, helpful and knowledgable. We will definitely return to for our next service and recommend to our friends. More
Excellence service and very enjoyable experience. We bought our new Honda CRV Touring from Karl Lewis at First Texas Honda. He was very friendly and polite. Great sense of humor. He took his time w We bought our new Honda CRV Touring from Karl Lewis at First Texas Honda. He was very friendly and polite. Great sense of humor. He took his time with the process, answered all of our questions, made us laugh, and made buying a car an enjoyable experience. Highly recommend seeking Karl out when it is time for a new car. Cres Celestino was our finance manager. He was also very friendly and informative. He took his time explaining to protection coverage making sure that we got the best package to take care of our new car. Both men are ex military, so make sure you thank them for their service. Lotoya was the last person we met with at the end. I believe she is the delivery specialist, and she took a lot of time going over the features of the car on final delivery of our new vehicle. The entire process was very enjoyable and we love our new vehicle.!!!!! Thank you First Texas Honda and especially Karl, Cres and Latoya. We will definitely be back for future purchases. More
Recall Repair This was my first time at First Texas Honda. I took my car for a Honda recall on a software program. Service was fine but nothing above and beyond. This was my first time at First Texas Honda. I took my car for a Honda recall on a software program. Service was fine but nothing above and beyond. At another Honda dealership I used, they always washed my car after servicing it. Not necessary but a nice touch. More