First Texas Honda

So much fun we did it TWICE- in the same day! Went in to have a car diagnosed and to test drive a new Ridgeline.... left with 2 new vehicles. I have been to other Honda dealerships, but none lik Went in to have a car diagnosed and to test drive a new Ridgeline.... left with 2 new vehicles. I have been to other Honda dealerships, but none like First Texas Honda. Ross was so much fun to work with. I probably changed my mind 5 times about what all I wanted and he was very patient and accommodating. At one time we had a sales manager, a finance guy, a customizing guy and Ross in with us to make sure we got everything we wanted. We ended up with 2 vehicles that are dream cars. I highly recommend you step out of the ordinary and into one of Chris' creations. Most fun I have had in a day in a long time! More

Honest Service I have such a better experience with the service at First Texas Honda. I have owned 4 Hondas and cannot imagine taking my vehicles anywhere else. I I have such a better experience with the service at First Texas Honda. I have owned 4 Hondas and cannot imagine taking my vehicles anywhere else. I just wished I had known about them sooner. My experience at another dealership here in Austin made me suspicious and untrusting. Robert eased my fears and helped me with every single question I had. I won't go anywhere else! More

Like the service. Brought my vehicle in for service and they where able to get me in and out quickly. Called me when it was ready and I was good to go. Brought my vehicle in for service and they where able to get me in and out quickly. Called me when it was ready and I was good to go. More

A good place to do business Good feel to the dealership. Much more comfortable than Williamson county competition which was so noisy as to be distracting plus their sales staff w Good feel to the dealership. Much more comfortable than Williamson county competition which was so noisy as to be distracting plus their sales staff was lacking product knowledge. Jesse was great to work with. Answered our questions without hedging. No negatives I can think of. More

Easy New Car Needed a good used car for my son. Chris Jimenez helped us with a car not even on the lot yet. It was perfect. He made the purchase really smooth. A Needed a good used car for my son. Chris Jimenez helped us with a car not even on the lot yet. It was perfect. He made the purchase really smooth. And with the free drinks, my teenager didn't even have a chance to get too bored..... Now he loves his little used Civic. More

Helpful staff Ross was a great salesman, after the test drive left us alone to discuss the car. Didn't feel any pressure or hard sell. Answered the questions in a Ross was a great salesman, after the test drive left us alone to discuss the car. Didn't feel any pressure or hard sell. Answered the questions in a knowledgeable way & didn't resort to bull when we asked the hard ones. Thank-you First Texas we've followed you from Koenig Lane in the 2002's for our Civic's and have not been disappointed. More

Good job Jay Jank did an excellent job of overseeing my service needs. He kept me fully informed of what needed to be done and of the estimated cost. Jay Jank did an excellent job of overseeing my service needs. He kept me fully informed of what needed to be done and of the estimated cost. More

two weeks and counting to get tint and larger wheels Salesman said the dealer could upgrade a Fit in a few days. That soon slipped to a week and when I showed up to drop off the car nobody in service kn Salesman said the dealer could upgrade a Fit in a few days. That soon slipped to a week and when I showed up to drop off the car nobody in service knew who I was or why I was there. After leaving the vehicle for a "couple more days" last week I picked up a loaner vehicle from a young woman who is perhaps the most sullen employee I've ever seen. She walked me to the car, plopped the key in my hand, then turned and walked away. Subsequent calls to the dealer revealed it could take another week to order parts - for a tint and new wheels. To be fair, everyone we encountered (except for that strange woman in the loaner section) was friendly and reassuring that everything would be taken care of. I believe the correct relationship is under-promise and over-deliver, not the other way around. More

courteous, fast, painless. in the past your staff has been unfriendly and rude......this last visit there was a 100% improvement!!! I was greeted promptly and told to wait in my in the past your staff has been unfriendly and rude......this last visit there was a 100% improvement!!! I was greeted promptly and told to wait in my car, which I did. A nice gentleman then came to the window and explained what the message on the car meant and how much the service was going to cost. He walked me to the waiting area where they fixed me coffee. It took exactly the time frame I was given, my name was called and the gentleman who took payment then walked me to my car to ensure the message was not showing and the item had actually been fixed. Great service, great staff, great attitude....truly a professional experience. Great job. More