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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

February 28, 2017

Friendly and not intimidating Easy to deal with, fairly quick sales and financing process Will know more about service soon as I need to bring vehicle back for windshield issue More

by waltf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Powell - ***** Excellent, David Basham
Aug 19, 2017 -

First Texas Honda responded

Walt, it's always our goal to make the car shopping process quick and painless. We hope you found our service to be the same! Take care and happy cruising. -The Team at First Texas Honda

February 28, 2017

Doing it right the first time! I had a 2004 impala that finally died so I needed a replacement. I contacted several dealers with my needs. I am a large person and need a full size More

by davids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Lang
Aug 19, 2017 -

First Texas Honda responded

David, reading reviews like yours warm our hearts. Our team is trained to provide memorable experiences for our customers that make car shopping a breeze and it sounds like your visit was no different! Thank you so much for taking the time to share your visit in the form of a review; it not only reaffirms our efforts to satisfy but also helps others in the community know what we're all about. Congratulations on finding the perfect vehicle and happy cruising! -The Team at First Texas Honda

February 27, 2017

A good place to do business The staff is very professional ... They did not try to over sell us.. Our old Honda (2000 accord) will be ready for another 100k miles More

by TaxDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McIntosh
Aug 19, 2017 -

First Texas Honda responded

Thanks for the great review and happy cruising in your Honda. :) -The Team at First Texas Honda

February 26, 2017

So much fun we did it TWICE- in the same day! Went in to have a car diagnosed and to test drive a new Ridgeline.... left with 2 new vehicles. I have been to other Honda dealerships, but none lik More

by ewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "the car guy" that customizes the vehicles- wow, what a gift. Art Ponce-awesome nice guy., Ross Brown, Matthew Walton
Feb 28, 2017 -

First Texas Honda responded

Wow, Ewa! What a fantastic experience and story to share. :) From the start we have made it our goal to hire individuals who are passionate about customer service and willing to go the extra mile. We want everyone to have the same exciting and fun experience with the highest level of service. Congratulations to you both on receiving your dream cars! We can't wait to see you back in the future and wish you the very best. -The Team at First Texas Honda

February 26, 2017

Honest Service I have such a better experience with the service at First Texas Honda. I have owned 4 Hondas and cannot imagine taking my vehicles anywhere else. I More

by ewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown in Service.
Feb 28, 2017 -

First Texas Honda responded

We love to read reviews like yours, Ewa. It's our goal to be in the best in the industry and break the normal stereotypes that go along with vehicle maintenance and repair by creating a pleasant and trustworthy experience. We can't thank you enough for taking notice and we look forward to serving you for years to come. :) -The Team at First Texas Honda

February 26, 2017

Like the service. Brought my vehicle in for service and they where able to get me in and out quickly. Called me when it was ready and I was good to go. More

by Manortx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Aug 19, 2017 -

First Texas Honda responded

We want everyone's visit to go as smoothly as yours did. :) Thanks for the review and we'll see you next time! -The Team at First Texas Honda

February 22, 2017

A good place to do business Good feel to the dealership. Much more comfortable than Williamson county competition which was so noisy as to be distracting plus their sales staff w More

by TaxDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McIntosh, Chris Morton, Jesse Sims
Feb 28, 2017 -

First Texas Honda responded

Thank you so much for the compliments! Our team is trained to provide informative and friendly service from start to finish, just as you experienced. It is indeed our goal to be the best in the market and through our hard work earn the loyalty and love of every single customer, just like yourself! Thanks again and we wish you the very best. -The Team at First Texas Honda

February 22, 2017

Easy New Car Needed a good used car for my son. Chris Jimenez helped us with a car not even on the lot yet. It was perfect. He made the purchase really smooth. A More

by CP Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jimenez
Feb 28, 2017 -

First Texas Honda responded

Congratulations to you and your son on the purchase! We love what we do, and getting word that we provided exactly what you were looking for and more makes us beyond excited. :) Thanks for the great review and we look forward to seeing you next time. -The Team at First Texas Honda

February 19, 2017

Helpful staff Ross was a great salesman, after the test drive left us alone to discuss the car. Didn't feel any pressure or hard sell. Answered the questions in a More

by Claudette Walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown
Feb 28, 2017 -

First Texas Honda responded

This is music to our ears, Claudette! We strive to make the buying process as easy and pleasant as possible, which is exactly why we steer clear of high-pressure sales tactics. Thanks for taking notice! We appreciate you continued business and loyalty throughout the years of our transitions and growth. :) We look forward to serving you next time and for many more years. -The Team at First Texas Honda

February 18, 2017

Good job Jay Jank did an excellent job of overseeing my service needs. He kept me fully informed of what needed to be done and of the estimated cost. More

by wtullis65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Feb 28, 2017 -

First Texas Honda responded

We're delighted to hear that Jay took such great care of you. This high level of customer service is exactly what we hope to provide to every customer. Thanks so much for the great review! -The Team at First Texas Honda

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