First Texas Honda
Austin, TX
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Friendly and not intimidating Easy to deal with, fairly quick sales and financing process Will know more about service soon as I need to bring vehicle back for windshield issue Easy to deal with, fairly quick sales and financing process Will know more about service soon as I need to bring vehicle back for windshield issue More
Doing it right the first time! I had a 2004 impala that finally died so I needed a replacement. I contacted several dealers with my needs. I am a large person and need a full size I had a 2004 impala that finally died so I needed a replacement. I contacted several dealers with my needs. I am a large person and need a full sized sedan or small SUV to fit me and my wife it the front. In addition I wanted space for my wife's purse and most vehicles have a solid console that comes down and completely separates the driver and passengers seats. I visited CarMax, Toyota, Carvana and VW. In all cases they didn't show me anything workable. All I achieved was wasting time while they searched keys and tried to remember their own inventory. I finally contacted First Texas Honda and discussed my needs. I went up the next day and the first one they showed me fit my needs PERFECTLY. Right color, right size, right everything. The salesman offered and showed me other cars that would work but suggested the original one as the best fit, even though it was the cheapest one (yes, the salesman recommended the least expensive one). I took the car home for an overnight test. It worked perfectly and went back to buy the car. At every step they made the experience as pleasant and easy as possible. They provided options and did not force any issue. There was no "let me talk with the manager" double talk you get with other deals, just an honest deal. More
A good place to do business The staff is very professional ... They did not try to over sell us.. Our old Honda (2000 accord) will be ready for another 100k miles The staff is very professional ... They did not try to over sell us.. Our old Honda (2000 accord) will be ready for another 100k miles More
So much fun we did it TWICE- in the same day! Went in to have a car diagnosed and to test drive a new Ridgeline.... left with 2 new vehicles. I have been to other Honda dealerships, but none lik Went in to have a car diagnosed and to test drive a new Ridgeline.... left with 2 new vehicles. I have been to other Honda dealerships, but none like First Texas Honda. Ross was so much fun to work with. I probably changed my mind 5 times about what all I wanted and he was very patient and accommodating. At one time we had a sales manager, a finance guy, a customizing guy and Ross in with us to make sure we got everything we wanted. We ended up with 2 vehicles that are dream cars. I highly recommend you step out of the ordinary and into one of Chris' creations. Most fun I have had in a day in a long time! More
Honest Service I have such a better experience with the service at First Texas Honda. I have owned 4 Hondas and cannot imagine taking my vehicles anywhere else. I I have such a better experience with the service at First Texas Honda. I have owned 4 Hondas and cannot imagine taking my vehicles anywhere else. I just wished I had known about them sooner. My experience at another dealership here in Austin made me suspicious and untrusting. Robert eased my fears and helped me with every single question I had. I won't go anywhere else! More
Like the service. Brought my vehicle in for service and they where able to get me in and out quickly. Called me when it was ready and I was good to go. Brought my vehicle in for service and they where able to get me in and out quickly. Called me when it was ready and I was good to go. More
A good place to do business Good feel to the dealership. Much more comfortable than Williamson county competition which was so noisy as to be distracting plus their sales staff w Good feel to the dealership. Much more comfortable than Williamson county competition which was so noisy as to be distracting plus their sales staff was lacking product knowledge. Jesse was great to work with. Answered our questions without hedging. No negatives I can think of. More
Easy New Car Needed a good used car for my son. Chris Jimenez helped us with a car not even on the lot yet. It was perfect. He made the purchase really smooth. A Needed a good used car for my son. Chris Jimenez helped us with a car not even on the lot yet. It was perfect. He made the purchase really smooth. And with the free drinks, my teenager didn't even have a chance to get too bored..... Now he loves his little used Civic. More
Helpful staff Ross was a great salesman, after the test drive left us alone to discuss the car. Didn't feel any pressure or hard sell. Answered the questions in a Ross was a great salesman, after the test drive left us alone to discuss the car. Didn't feel any pressure or hard sell. Answered the questions in a knowledgeable way & didn't resort to bull when we asked the hard ones. Thank-you First Texas we've followed you from Koenig Lane in the 2002's for our Civic's and have not been disappointed. More
Good job Jay Jank did an excellent job of overseeing my service needs. He kept me fully informed of what needed to be done and of the estimated cost. Jay Jank did an excellent job of overseeing my service needs. He kept me fully informed of what needed to be done and of the estimated cost. More