First Texas Honda

Bad attitude dealer I visited First Texas Honda to buy a car either new or used one. I found one but there was gab between I and dealer shop. I gave up the car. By th I visited First Texas Honda to buy a car either new or used one. I found one but there was gab between I and dealer shop. I gave up the car. By then it was normal. But they found two used one and it looks good for me. The dealer check out sale price for me and told me the price. I response him about my expected sale price then he suddenly stand up and almost anger to me and said a word. He mentioned a word but i don't remember what he mentioned. But feel like it was very rude to customer. I was so embarrassed because of the dealer reaction. I think it is nothing strange a gap between dealer and customer. But his reaction made me very disappoint the dealer shop. I had a good image about First Texas Honda. Bu not any more. More

Excellent Service The interactions I have had with the service department are excellent with courteous and respectful service staff. These will be the reason for buyin The interactions I have had with the service department are excellent with courteous and respectful service staff. These will be the reason for buying more Honda's in the future. More

Excellent Sales Person While I am disappointed in not being able to get the car I had made an appointment for, (It was sold before I could see it), the sales person/product While I am disappointed in not being able to get the car I had made an appointment for, (It was sold before I could see it), the sales person/product specialist, Cody Basch, is one the nicest and most pleasant sales person I have ever worked with. He is courteous, genuine, and respectful. He went over and beyond to help me get what I wanted. It was not his fault that I did not walk out of there with Honda car keys. The added superior customer service that needs to be commended is his parting comment to me, " Ms. Arimes, I will be on the lookout for what you want and will be in touch." I paraphrased the brief conversation, but I felt my needs and concerns were noted as I left the store. That is excellent customer service! More

Trade in of a lease car and purchased another Our sales consultant was very helpful in finding the right vehicle and the finance representative was excellent. Only thing I would like to see bette Our sales consultant was very helpful in finding the right vehicle and the finance representative was excellent. Only thing I would like to see better is the speed from decision to drive out. A bit of waiting was involved. More

Warranty recall service Jay made dropping my car off a convenient as possible and I appreciate his willingness to minimize the impact on my schedule. He was very focused on Jay made dropping my car off a convenient as possible and I appreciate his willingness to minimize the impact on my schedule. He was very focused on serving my needs More

Service experience Jay Jank and everyone I interacted with at the service department was awesome. My car was serviced quickly and it was a hassle free experience. Jay Jank and everyone I interacted with at the service department was awesome. My car was serviced quickly and it was a hassle free experience. More

Great People, always thrives to earn customer's trust It's been great experience buying car at First Texas Honda. Product specialists are helpful in making decision and providing excellent pricing as well It's been great experience buying car at First Texas Honda. Product specialists are helpful in making decision and providing excellent pricing as well. Finance also flexible in negotiating some of the honda care products. Overall I am a satisfied customer More

Excellent all-around experience. But what else is new? As always, getting my car serviced at First Texas was a 100-percent great experience. Kenneth quickly attended to the recall issue I came in for. He As always, getting my car serviced at First Texas was a 100-percent great experience. Kenneth quickly attended to the recall issue I came in for. He also made sure the car was checked for other issues, which he insured were also taken care of. While completing paperwork, Kenneth and I had an interesting conversation on the finer points of the effects of wine on reading the owner's manual, which I explained I had done right after I leased my car in February of 2016. Also rented a nifty CRV for $15 per day. I'd call that pretty inexpensive. Thanks, Kenneth, for making it such a breeze to get my car serviced. P.S. Also got to visit for a few minutes with my pal, Angelica, and that was a treat! More

Your service has always treated me wonderfully First Texas has always been been good to me. Great service, couldn't ask for more. Trudy is 1A in my book. Never felt I've been overcharged, and have First Texas has always been been good to me. Great service, couldn't ask for more. Trudy is 1A in my book. Never felt I've been overcharged, and have felt our vans were well taken care of for the last five years. They treated me so well, we bought out second Odyssey from them. More

Easiest and fun buying experience I ever had. First Texas Honda 5 stars across the board. After I was treated rudely by a Honda salesman at another local dealer I decided to call First Texas Honda First Texas Honda 5 stars across the board. After I was treated rudely by a Honda salesman at another local dealer I decided to call First Texas Honda. Wow ! I'm so glad I did . My salesman Gerry Hernandez was awesome. Gerry was so patient, answered all my questions, and gave me a great price. This guy is a good and honest man. Everything Gerry promised me he came through. The sale managers Lance and David were approachable and help me out with my order when Gerry was busy, When my hard to find 2017 CRV came in, they hounerd everything they promised me. Came time to sign the paper work , I than met with Mike in finance, awesome dude ! I highly recommend First Texas Honda . More