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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

June 03, 2017

Best car buying experience I've ever had. I went through the Costco Car Program, and the experience at First Texas Honda was excellent. After I got on the lot I changed my mind as to which car More

by Newhondaowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Kun, Gregory Ryan, Nathan Lang
Jul 14, 2017 -

First Texas Honda responded

It's great to hear that we could get you everything you were looking for! We do our best to be as competitive as possible with pricing and work with each customer's budget. Thank you for taking notice of our efforts and taking the time to write us a review. Enjoy the vehicle and happy cruising! -The Team at First Texas Honda

June 02, 2017

The Best Experience I have been to many dealerships but this was the best one yet. Friendly, kind and no beating around the bush. The sales and finance manager worked ext More

by Zoey2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega, Jordan English
Jul 14, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels, Zoey! We appreciate you taking a minute to share your experience with the DealerRater community. It's always been a goal of ours to work diligently for each customer to meet their needs. :) Thanks so much for taking notice and take care. -The Team at First Texas Honda

May 30, 2017

Friendliest Staff Excellent communication before, during, & after the sale. I appreciate not feeling rushed, and the opportunity to ask all the questions I had. No pres More

by lib817
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Oct 01, 2017 -

First Texas Honda responded

Always here to help, Lib. :) Thanks for the praise and helping to spread the good word about us and our team with your review. Take care! -The Team at First Texas Honda

May 28, 2017

Everything was great. Thank you A very pleasant service experience! Thank you. Enjoyed the coffee bar service while waiting. Both myself and my husband use this dealership and I woul More

by sfarag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

When you're happy, we're happy! Thanks so much for the great review. :) A recommendation is the best compliment we can receive and we want to thank you for spreading the good word about us. Take care and we'll see you next time. -The Team at First Texas Honda

May 25, 2017

Awesome experience From the time I walked in until the time I left. Which wasn't long by the way. I felt heard and taken care of. Christian was awesome. I will send all More

by Linda-Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Oct 01, 2017 -

First Texas Honda responded

Linda-Susie, we're all about providing a top-notch experience from start to finish and even after the purchase. It's great to know that Christian took great care of you; he's an incredible asset to our team. :) Thanks so much for the review and take care. -The Team at First Texas Honda

May 25, 2017

Very smooth. Great job by Kevin and staff! A very pleasant service experience! Thank you. Enjoyed the coffee and wifi while waiting. Would recommend this dealership to all my friends! Very More

by Stephen Caruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

Thanks so much, Stephen! We love reviews likes yours. :) We'll be here next time you need us and until then, we wish you the best. -The Team at First Texas Honda

May 24, 2017

Superb Team Roderick Young was an excellent representative of the dealership. Very detail oriented, professional and personable. An overall pleasureable experien More

by AR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Oct 01, 2017 -

First Texas Honda responded

Thanks for the feedback and praise, AR! We do our best to provide every customer with the same seamless experience you had. :) After all, we believe that buying a vehicle should be exciting! Thank you again and take care. -The Team at First Texas Honda

May 22, 2017

Excellent customer service. We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very ha More

by Lane57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and Liz Files
Oct 01, 2017 -

First Texas Honda responded

We appreciate you taking a few moments to share your experience with us, Lane. And we're so glad to hear that our team exceeded your expectations and left you with a great impression. :) Best wishes and let us know if we can assist down the road. -The Team at First Texas Honda

May 19, 2017

Extraordinary Customer Care Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he More

by newcarsmell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Oct 01, 2017 -

First Texas Honda responded

Reviews like yours make us beam with pride! We hand-select our team focused on choosing individuals who will provide the best possible customer service to those who walk through our doors. Roderick is definitely a great member of our sales team and we're so glad to call him ours. :) Thank you for taking a few moments to share your experience with us and others. We appreciate your business and hope you'll let us know if we can assist down the road. Best, -The Team at First Texas Honda

May 08, 2017

Awesome!! Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished More

by mgkaratekid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Jay Jank
Oct 01, 2017 -

First Texas Honda responded

It's always our goal to go above and beyond the call of duty and it sounds like Alex and Jay hit the mark for you. :) We're incredibly proud of the team we've built and know that we could not delight customers like yourself without them! Thanks so much for the great review to help share what we're all about to other community members. :) Best wishes and happy cruising. -The Team at First Texas Honda

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