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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

April 28, 2017

Excellent service and response. First Texas Honda continues to lead in friendly, professional and courteous attention to the customer. Karl Lewis continues to provide exceptional att More

by Excellent Customer Service.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Oct 01, 2017 -

First Texas Honda responded

Reading reviews like yours warm of heart! It is indeed our goal to be among the best options in the market and we can't thank you enough for taking notice. Providing the best customer service is something we train and coach our team on endlessly and we're so happy to know it pays off. :) Thanks again for sharing a review and take care. -The Team at First Texas Honda

April 20, 2017

Easiest car-buying experience ever! I've now bought three cars from First Texas Honda. Jorge Vega made the process so easy. I was in and out of the dealership with my new car in no time. More

by Kim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Oct 01, 2017 -

First Texas Honda responded

Wow, Kim. Thank you so much for your support and business! It's familiar faces like yours that make our jobs so incredible. :) Take care and we'll see you next time. -The Team at First Texas Honda

April 19, 2017

certified used car I was referred by an acquaintance and had a good experience. I would recommend my sales rep and the dealership. I hope to own the car for at least 5 y More

by shelley07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Aug 31, 2017 -

First Texas Honda responded

Welcome to the First Texas Honda family, Shelley! We're known for establishing long-term relationships with our customers and can't wait to earn your trust and continued business as well. :) We look forward to seeing you next time and wish you the best. -The Team at First Texas Honda

April 19, 2017

Excellent hassle free experience I think the title says it all. Who would have thought buying a car would be fun ! Gregory is a very knowledgable and low pressure saleman. He lets you More

by Engineering guy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Jordan English
Oct 01, 2017 -

First Texas Honda responded

You're review is exactly how we want every customer's experience to be! We agree, the car shopping journey should be fun and exciting and we train our team to do everything they can to ensure we don't disappoint. :) Thanks so much for the feedback and praise and happy cruising. -The Team at First Texas Honda

April 18, 2017

New car Fast helpful experience. Would recommend to anyone looking for a new car. Everyone involved from reception to finance helpful and friendly. Nice clean More

by Dennis 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Aug 31, 2017 -

First Texas Honda responded

This review makes us smile, Dennis! Compliments about our team are some of the best compliments we can receive. :) Thank you and best wishes! -The Team at First Texas Honda

April 17, 2017

Great experience! Our experience was quick, efficient, and we were able to get the exact vehicle we wanted . While there was little negotiation with the price due to t More

by HappyFitOwner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Davies
Aug 31, 2017 -

First Texas Honda responded

So glad to hear that you got everything you were looking for and drove away with a smile. :) Thank you for the great review and take care! -The Team at First Texas Honda

April 17, 2017

Cost of recommended service was accurate Great communication on service needed at 105k miles and the approximate price. Brakes also needed work and that add on was clearly priced. The provide More

by doorcountyland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Aug 31, 2017 -

First Texas Honda responded

We're always here to help. :) Thank you for helping to share what we're all about as it lets us know what we're doing right and community members know if they're needs are a good fit with us. We'll be here if you need us in the future. Until then, happy cruising! -The Team at First Texas Honda

April 17, 2017

Very Professional Very professional. Once I explained what I wanted and what I could afford everything went really well from that point. Rodney Young was knowledgeable More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Aug 31, 2017 -

First Texas Honda responded

Zeke, this is exactly what we hope to hear from every customer! Our team is conditioned to provide first-class customer service and we appreciate you taking notice. :) Thanks and take care! -The Team at First Texas Honda

April 15, 2017

Customer Service Trevor, my customer service representative was most helpful & friendly. He thoroughly explained what my service would entail & the approximate wait More

by Michaelharlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Andrew Davies
Aug 31, 2017 -

First Texas Honda responded

It's goal to make everyone feel like family, Michael. :) We appreciate you taking the time to write us a review and wish you the very best! -The Team at First Texas Honda

April 10, 2017

Great Experience with Airbag Recall I have only used this dealership one time. It was for a recall to the passenger airbag of my Honda Civic. For this task, they did an excellent job. I More

by Wayne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Aug 31, 2017 -

First Texas Honda responded

Wayne, we love to read reviews like yours! Our team is laser focused on providing first-class customer service and it sounds like your visit was no exception. :) We want to thank you for helping to spread the good word about our dealership. Take care! -The Team at First Texas Honda

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