First Texas Honda

Excellent customer service. We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very ha We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very happy with the transaction, and excellent customer service. We highly recommend this dealership! Sincerely Lane More

Extraordinary Customer Care Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he didn't lead me to something he wanted to sell me. He helped me get the car I wanted. He showed me genuine customer service still exists and First Texas customers are important. Roderick is an asset for First Texas and I i will recommend friends and family to contact him if and when they are looking for a new car. The finance officer was excellent as well being her third day there. More

Awesome!! Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished by noon so I had the flexibility of when I could pick it up. My salesperson, Alex, came out to see how I was and took pics of my new car WITH the accessories installed. How cool is that? Jay was very professional, kind, and considerate. Top notch service!! More

Seeking Information On A Ridgeline My wife Jennifer and I had the pleasure to meet with Jorge Vega on May 5th seeking information on the Ridgeline. Jorge was very helpful answering ever My wife Jennifer and I had the pleasure to meet with Jorge Vega on May 5th seeking information on the Ridgeline. Jorge was very helpful answering every question we could think of about that truck including all the accessories available. And then we all went for a test drive. We would definitely recommend Jorge to anyone looking for a new Honda! More

Excellent service I drove straight to the service dept. when the check engine light came on. I and was greeted and then checked in by Anthony. In a few hours the situat I drove straight to the service dept. when the check engine light came on. I and was greeted and then checked in by Anthony. In a few hours the situation was resolved and I was on my way after Anthony explained what had occurred. Simple, efficient, and very positive attitude from all involved. Thanks! More

Maintenance & Honda recall I was greeted promptly, getting a loaner was hassle-free, adviser emailed me about findings and gave cost to replace rear brake pads, washed my car, g I was greeted promptly, getting a loaner was hassle-free, adviser emailed me about findings and gave cost to replace rear brake pads, washed my car, gave me a coupon for next visit. OUTSTANDING service. Thank you! My advisor set the bar high. And a huge thank you to the folks st the loaner car counter. They were great More

Express service The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs More

Excellent service! Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. More

New CRV It was time for me to purchase a new car. Rod asked if he could assist us, but he was not aggressive. I appreciate his style; he answered questions wh It was time for me to purchase a new car. Rod asked if he could assist us, but he was not aggressive. I appreciate his style; he answered questions when we asked them. He allowed us to look at the cars & do a test drive. He allowed us to think & discuss without trying to be in the middle of our conversation. Once I made a decision he worked on the paperwork & guided us through. I am happy with my experience. I recommend Roderick Young. More

Total failure no common courtesy If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX that I was interested in. They kept sending me reminder emails until I arrived there at 5:30 p.m. Upon arrival Young was nowhere to be seen. He came after a while and said there were no cars to test drive and the one he had sold just before I came. I knew he was lying because in my last email I happened to mention that I was not trading in my car but selling it to a private party. I immediately knew that he wanted to make money off my trade plus his commission and therefore it would not profit him to sell to me. One thing is for sure -- with 3 other Honda dealers in Central Texas I will never buy a car from this dealership. They were much better when they were on Koenig Lane --our family's first two new Hondas -- in 1994 and 1995 -- were bought from them at that location. Update after manager's response on 5/2/17: If Roderick told you he offered to show me the Touring it makes two of us he lied to. He offered to show/let me test drive NOTHING. He just sent me packing. Besides if the Touring did not have power seats it would not have worked for me anyway. I am looking for a car with power driver's seats. More reason I will never buy from you again. Your salespeople lie to cover up their lies. I bought my third new Honda from Howdy in 2010 and am going back to them for my fourth new one. More