
First Texas Honda
Austin, TX
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Bought a Civic Sport!! Worked with Nathan Lang and Art Ponce @ First TX Honda in Austin, TX. These guys were great! They got me through my trade-in in relatively no time. Th Worked with Nathan Lang and Art Ponce @ First TX Honda in Austin, TX. These guys were great! They got me through my trade-in in relatively no time. They were great to work with and they made sure everything was great while I was there.They answered my questions and were very professional and courteous during the entire process. When I drove away in my new car, I felt good about my purchase! More
Great Service There was lots of work to be done on our daughter's car when she came home from college. Anthony was great about keeping us informed. There was lots of work to be done on our daughter's car when she came home from college. Anthony was great about keeping us informed. More
Always great service. I've always had great service and the wait area is great as well I stay around this time and it was comfortable, they have coffee, tea and other drin I've always had great service and the wait area is great as well I stay around this time and it was comfortable, they have coffee, tea and other drinks (I drink tea). Even a snack. More
Worst dealer I have used! Worst dealer I have been to. I contacted first Texas Honda back on December 7, 2016 to reserve and out a deposit down on two civic type-R's. I got a e Worst dealer I have been to. I contacted first Texas Honda back on December 7, 2016 to reserve and out a deposit down on two civic type-R's. I got a email that day clearly saying I would have the first and second cars they received. I contacted the new car sales manager and the GM April 21st only to hear they are auctioning off the cars to the highest bidder bc that was what was "fair". Funny how what's fair in their eyes is what makes them the most profit on cars that were already promised to customers. I have recently been offered the "chance" buy one of the typeR's for 20k over sticker. More
Second SUV from FTH We got a CRV for our oldest to learn how to drive last year. He turned sixteen and we needed a replacement. We purchased both from FTH who surfaced ag We got a CRV for our oldest to learn how to drive last year. He turned sixteen and we needed a replacement. We purchased both from FTH who surfaced again as the easiest place to buy a Honda. Our youngest will need a Honda in five years. We'll be back. More
Smooth and easy! Honda team was hassle free and saved me money by there recommendation. I am no longer upside down on my old vehicle. Product speaks for its self . Honda team was hassle free and saved me money by there recommendation. I am no longer upside down on my old vehicle. Product speaks for its self . More
Appreciate Jay's concern with our problem! I drove to Austin from Amarillo for a medical procedure. When I turned into the hotel parking lot, I noticed a grinding sound from the steering wheel I drove to Austin from Amarillo for a medical procedure. When I turned into the hotel parking lot, I noticed a grinding sound from the steering wheel area that was also noted by my traveling companion. We took it to First Texas Honda where we worked with a service person, Jay. He was very professional and seemed so concerned that we were having problems when we were already under stress from the upcoming procedure. He explained what service would do to try to find and fix the problem and sent us off in a loaner car. They kept the car overnight and the next day really worked to try to duplicate the problem. They checked everything and did not find any problems so we returned to dealership and picked up the car. The loaner was wonderful (my car was had less than 8000 miles and was under warranty) and we were on our way very quickly. I appreciate the attention to detail helping us out. More
Best Car Buying Experience After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several time After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several times, I was still leary that the deal I wanted might be too good to be true. I was half expecting a kind of 'bail and switch'. NOT THE CASE. They not only had the great deal I wanted, the car had more features than I had expected! From the very beginning, speaking with Roderick, through making the deal with Christian, and completing the paperwork with Kristen, I was most pleased. Other dealerships, even other Honda houses, left me feeling blase'. But everyone at First Texas was professional, yet enjoyable to work with! Next time we are ready to buy, we will be smart enough to start with First Texas Honda! More
Great Car buying experiance I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got me the deal I was looking for without a lot of muss or bother. His mentality was that if I had a good buying experience, I would be more likely to return to First Texas Honda for future car purchases. I tend to agree. More
First Texas always puts customers first Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business w Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business with First Texas Honda. The sales process is also amazing. I love my Honda salesperson and all the folks I met during the process. True professionals with great attitudes. More