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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

June 09, 2017

Great service Jay Jank did an excellent job of addressing my concerns and getting them fixed. He kept me appraised of what was being done and the possible cost thro More

by wtullis65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We love to read reviews like yours and appreciate you taking the time to share your experience! It's always our goal to make everyone's visit as smooth and transparent as yours was and we thank you for taking notice of our efforts. If there is anything we can help with in the future, we'll be here for you. :) -The Team at First Texas Honda

June 05, 2017

An awesome car buying experience after a bad taste event After having my 1st ever car accident and my insurance declaring my old car total loss and giving me just 5 days to find a new (or used) car before I More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
Jul 14, 2017 -

First Texas Honda responded

We're glad to hear that we could make the process smooth and painless for you, Jose! We take pride in hiring a team full of individuals who are excited to assist customers like yourself and Jesse is no exception. We can't thank you enough for choosing us and for writing us a review about your visit. Enjoy and take care! -The Team at First Texas Honda

June 05, 2017

The best Service was excellent. Jay went out of his way to ensure my car and worries were all taken care of. Again, the service was excellent. More

by jhouston040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We appreciate the kind words, and we're so glad to hear that all went well! Thank you for your support and for the review. Best wishes! -The Team at First Texas Honda

June 03, 2017

Best car buying experience I've ever had. I went through the Costco Car Program, and the experience at First Texas Honda was excellent. After I got on the lot I changed my mind as to which car More

by Newhondaowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Kun, Gregory Ryan, Nathan Lang
Jul 14, 2017 -

First Texas Honda responded

It's great to hear that we could get you everything you were looking for! We do our best to be as competitive as possible with pricing and work with each customer's budget. Thank you for taking notice of our efforts and taking the time to write us a review. Enjoy the vehicle and happy cruising! -The Team at First Texas Honda

June 02, 2017

The Best Experience I have been to many dealerships but this was the best one yet. Friendly, kind and no beating around the bush. The sales and finance manager worked ext More

by Zoey2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega, Jordan English
Jul 14, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels, Zoey! We appreciate you taking a minute to share your experience with the DealerRater community. It's always been a goal of ours to work diligently for each customer to meet their needs. :) Thanks so much for taking notice and take care. -The Team at First Texas Honda

May 30, 2017

Friendliest Staff Excellent communication before, during, & after the sale. I appreciate not feeling rushed, and the opportunity to ask all the questions I had. No pres More

by lib817
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Oct 01, 2017 -

First Texas Honda responded

Always here to help, Lib. :) Thanks for the praise and helping to spread the good word about us and our team with your review. Take care! -The Team at First Texas Honda

May 28, 2017

Everything was great. Thank you A very pleasant service experience! Thank you. Enjoyed the coffee bar service while waiting. Both myself and my husband use this dealership and I woul More

by sfarag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

When you're happy, we're happy! Thanks so much for the great review. :) A recommendation is the best compliment we can receive and we want to thank you for spreading the good word about us. Take care and we'll see you next time. -The Team at First Texas Honda

May 25, 2017

Awesome experience From the time I walked in until the time I left. Which wasn't long by the way. I felt heard and taken care of. Christian was awesome. I will send all More

by Linda-Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Oct 01, 2017 -

First Texas Honda responded

Linda-Susie, we're all about providing a top-notch experience from start to finish and even after the purchase. It's great to know that Christian took great care of you; he's an incredible asset to our team. :) Thanks so much for the review and take care. -The Team at First Texas Honda

May 25, 2017

Very smooth. Great job by Kevin and staff! A very pleasant service experience! Thank you. Enjoyed the coffee and wifi while waiting. Would recommend this dealership to all my friends! Very More

by Stephen Caruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

Thanks so much, Stephen! We love reviews likes yours. :) We'll be here next time you need us and until then, we wish you the best. -The Team at First Texas Honda

May 24, 2017

Superb Team Roderick Young was an excellent representative of the dealership. Very detail oriented, professional and personable. An overall pleasureable experien More

by AR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Oct 01, 2017 -

First Texas Honda responded

Thanks for the feedback and praise, AR! We do our best to provide every customer with the same seamless experience you had. :) After all, we believe that buying a vehicle should be exciting! Thank you again and take care. -The Team at First Texas Honda

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