First Texas Honda
Austin, TX
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Best Car Buying Experience After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several time After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several times, I was still leary that the deal I wanted might be too good to be true. I was half expecting a kind of 'bail and switch'. NOT THE CASE. They not only had the great deal I wanted, the car had more features than I had expected! From the very beginning, speaking with Roderick, through making the deal with Christian, and completing the paperwork with Kristen, I was most pleased. Other dealerships, even other Honda houses, left me feeling blase'. But everyone at First Texas was professional, yet enjoyable to work with! Next time we are ready to buy, we will be smart enough to start with First Texas Honda! More
Great Car buying experiance I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got me the deal I was looking for without a lot of muss or bother. His mentality was that if I had a good buying experience, I would be more likely to return to First Texas Honda for future car purchases. I tend to agree. More
First Texas always puts customers first Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business w Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business with First Texas Honda. The sales process is also amazing. I love my Honda salesperson and all the folks I met during the process. True professionals with great attitudes. More
Excellent Express Service Express service has a large fleet of loaner vehicles, making service here more convenient than any dealer I've ever had to work with. It is often a 2 Express service has a large fleet of loaner vehicles, making service here more convenient than any dealer I've ever had to work with. It is often a 2 hour wait for oil change, but not a problem to borrow one of their cars with a driver's license and proof of insurance. There is a very nice complimentary cafe inside as well. They charge me $12 for an oil change labor (I bring my own oil and filter). More
Homerun First TX Honda We're a GM family. This is 1st Honda purchase. We're critical on buying process. First TX hit A homerun on our 2 cars! We're a GM family. This is 1st Honda purchase. We're critical on buying process. First TX hit A homerun on our 2 cars! More
Excellent Experience Roderick Young was great and a pleasure to work with. Our experience was made more enjoyable by everyone involved with the purchase of our new vehicle Roderick Young was great and a pleasure to work with. Our experience was made more enjoyable by everyone involved with the purchase of our new vehicle from start to finish. They all worked to make our transaction more pleasant and comfortable. Our questions were answered promptly and accurately. I wouldn't hesitate to refer First Texas Honda to family and friends. Great Job First Texas Honda!! More
Great service This dealership has very helpful staff. Sales employee Roderick Young was extremely helpful in helping me get my car even though I lived quit a far di This dealership has very helpful staff. Sales employee Roderick Young was extremely helpful in helping me get my car even though I lived quit a far distance from the dealership. Once I arrived to get the car the process was quick and the staff was very friendly. I loved my experience with this dealership. More
Excellent Attention and Customer Service provided was excellent. I got the best interest for loan, we've been working to get the right option. Thanks, GU. Attention and Customer Service provided was excellent. I got the best interest for loan, we've been working to get the right option. Thanks, GU. More
Car Luce is doing a great Job . Kar Luis is doing a great Job and every time when I go there he takes care of me and gives me a good idea and good price a bout cars .I Highly recomme Kar Luis is doing a great Job and every time when I go there he takes care of me and gives me a good idea and good price a bout cars .I Highly recommend him for other customers. More
Excellent experience through a difficult challenge My 2016 Steel Sapphire Metallic Honda Pilot EX-L AWD w/Sensing got rear-ended and totaled in California just as I accepted a job offer to move to Aust My 2016 Steel Sapphire Metallic Honda Pilot EX-L AWD w/Sensing got rear-ended and totaled in California just as I accepted a job offer to move to Austin. I absolutely loved everything about that vehicle and wanted a 2017 exact replacement. I used TrueCar to connect with First Texas Honda and Gregory Ryan led the charge to find my vehicle. Living in California while coordinating a move to Austin was part of the challenge. The biggest part of the challenge is that AWD is in very low demand in Texas. Gregory and every member of the First Texas Honda team with whom I interacted were uniformly awesome to work with. I picked up my vehicle on the Monday of my first week as an Austin resident. Gregory let me know that I have the only vehicle of above specifications in the entire state of Texas. I have my car back. Thank you so much to Gregory in particular but also to the entire First Texas Honda team who supported him to find, prepare, and deliver my new car to me. More