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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

July 02, 2017

Best Car Buying Experience After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several time More

by Cindy A Kelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also, Kristen drew up paperwork., Christian Mancheno, Roderick Young
Jul 16, 2017 -

First Texas Honda responded

This review is music to our ears, Cindy! We know that car shopping can be exhausting which is exactly why we do our very best to be transparent, forthcoming, and fair with each customer. Congratulations on your vehicle! Thanks so much for taking a minute to write us a review sharing your experience. :) Happy cruising! -The Team at First Texas Honda

June 30, 2017

Great Car buying experiance I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got More

by TimO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaaon Biniak
Oct 01, 2017 -

First Texas Honda responded

We love to read reviews like yours, Tim. We're all about providing the best possible experience and are happy to know that Jason took such great care of you. :) We'll be here if you need anything in the future. In the meantime, congratulations on the vehicle and happy cruising. -The Team at First Texas Honda

June 29, 2017

First Texas always puts customers first Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business w More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The delivery specialist. , Tim McIntosh, Nathan Lang
Oct 01, 2017 -

First Texas Honda responded

Your review makes us proud of our team and what we're able to do every single day. :) We're thrilled to know that we left you with an excellent impression as we work hard to achieve this with every customer! Thanks so much for the review and we wish you the best. -The Team at First Texas Honda

June 28, 2017

Excellent Express Service Express service has a large fleet of loaner vehicles, making service here more convenient than any dealer I've ever had to work with. It is often a 2 More

by JARblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric?
Jul 19, 2017 -

First Texas Honda responded

We appreciate the honest review and we're glad to hear that we've been able to make your visits convenient. We look forward to seeing you next time! -The Team at First Texas Honda

June 27, 2017

Homerun First TX Honda We're a GM family. This is 1st Honda purchase. We're critical on buying process. First TX hit A homerun on our 2 cars! More

by MarburgerFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Attila Kun, Jordan English
Aug 16, 2017 -

First Texas Honda responded

Marburgers, we welcome you to the First Texas Honda family! Thanks so much for giving us a chance and allowing us to show you the excellent customer service we're known for. :) -The Team at First Texas Honda

June 24, 2017

Excellent Experience Roderick Young was great and a pleasure to work with. Our experience was made more enjoyable by everyone involved with the purchase of our new vehicle More

by Robert Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToya Valdez, Attila Kun, Roderick Young
Aug 16, 2017 -

First Texas Honda responded

Robert, thank you so much for the kind words and the great review. Our team is hard at work to deliver excellent and memorable experience and we're thrilled to know that your visit with Roderick was no exception. :) -The Team at First Texas Honda

June 22, 2017

Great service This dealership has very helpful staff. Sales employee Roderick Young was extremely helpful in helping me get my car even though I lived quit a far di More

by rwbratgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Aug 16, 2017 -

First Texas Honda responded

It's our goal to make the buying process smooth and fun! It sounds like Roderick hit the mark and we couldn't be more pleased. Thank you for sharing your experience in the form of a review and please let us know if we can help in the future. :) -The Team at First Texas Honda

June 20, 2017

Excellent Attention and Customer Service provided was excellent. I got the best interest for loan, we've been working to get the right option. Thanks, GU. More

by G Ugalde.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jimenez, Latoya Valdez and Arturo (Finance)
Aug 16, 2017 -

First Texas Honda responded

We're thrilled to hear that we could help! We appreciate the great review. :) -The Team at First Texas Honda

June 19, 2017

Car Luce is doing a great Job . Kar Luis is doing a great Job and every time when I go there he takes care of me and gives me a good idea and good price a bout cars .I Highly recomme More

by Ezzattullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Aug 16, 2017 -

First Texas Honda responded

We're glad to hear that we could exceed your expectations each time you visit. Thank you for the great review and we'll see you next time. -The Team at First Texas Honda

June 14, 2017

Excellent experience through a difficult challenge My 2016 Steel Sapphire Metallic Honda Pilot EX-L AWD w/Sensing got rear-ended and totaled in California just as I accepted a job offer to move to Aust More

by Jay_Pochop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Gregory Ryan
Jun 16, 2017 -

First Texas Honda responded

We really appreciate that you took the time to share details about your recent visit to our dealership. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We will pass along your comments to our team. It is words just like these that keep us going. Enjoy your vehicle, Jay, and let us know if there is anything in the future that we can assist with! -The Team at First Texas Honda

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